[SunHELP] RE: Remedy license tool

[Zsentient]

Thanks for answering Renee,  first response I have received on this very annoying problem.  I have not been able to get the tool to display correctly as of yet.  I am displaying back to a Sun monitor.  I have checked the following to no avail and wanted to verify it was not a Sun problem, before I have the Remedy Admin's call for support:

1.  Checked patch level.
2.  Checked installed packages and have found no differences from a working system.
3.  Checked locale variables.
4.  Checked /usr/lib/font and /usr/lib/fn, compared to working system and no major diffs.

-----Original Message-----
From: Renee Mitchell via shellscript-l
[mailto:shellscript-l at openitx.com]
Sent: Friday, June 13, 2003 6:16 AM
To: Zsentient
Subject: [shellscript-l] Re: Remedy license tool


Archive Page - http://www.ittoolbox.com//I/shellscript.asp


It's been awhile since I did this, but my only recommendation is talk to
Remedy support.  Did you ever get it working?  What kind of terminal are you
using?

----- Original Message -----
From: "zsentient at ox.anosc-e.5sigcmd.army.mil via shellscript-l"
<shellscript-l at OpenITx.com>
To: <re_mitchell at msn.com>
Sent: Wednesday, June 11, 2003 1:57 AM
Subject: [shellscript-l] Remedy license tool


> Archive Page - http://www.ittoolbox.com//I/shellscript.asp
>
>
> Hello.  Receive the following error messages when I try to bring up the
remedy license tool.  I have set the DISPLAY variable and do get the tool to
display, but with a reduced color palete. The same base config on another
server works correctly with no errors and a proper display.  I have checked
locale variables, as well.  Any ideas would be appreciated...
>
> # /ar/bin/license
>
> Remedy License Tool  Version 4.05.02
> Copyright (c) 1991-2001 Remedy Corporation.  All Rights reserved.
> " is not defined74
>     Cannot parse default background color spec
> " to type FontStructopal-root# ert string
"-*-courier-medium-r-*--12-*-iso8859-1-1
>
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