[SunRescue] Re: Just thought I'd pass this along

[Dan Lane]

I seem to remember there have been a few cases here in the UK where
companies have been forced to sell products at the wrong price because of
an error on their website.

One of the cases I remember was a large chain selling top of the
range widescreen TVs for 199UKP


-- 
Dan Lane (d at x11.net)

Web: http://www.logicbomb.net
PGP Key: http://www.logicbomb.net/pgpkey



Ken Hansen sent the following on Mon, 26 Mar 2001...

> That was a phenomonal sales volume for such a short period - I suspect that
> the folks that ordered 10 were on the low-end of the qty. ordered spectrum
> (I suspect most buyers bought in lots bigger than 10 ;^).
>
> I was told by HiTechCafe folks that they do not process orders
> "automatically" - they are processed by a person during business hours.
> Inventory online is decremented as online orders are placed, but the sales
> do not occur until a person approves the credit card/PO/whatever.
>
> According to my source, it is possible to "snip" a sold-out product by
> calling in when they open up the next morning (7:00 am local time), but, in
> this case, the pricing error is no longer available.
>
> That's right, I suspect this was a pricing error, and I would reasonably
> expect them to cancel the orders placed last night at the wrong price.
>
> I could understand a sale or "promo," but a greater than 90% discount?
>
> Ken
> BTW - my email provider is having serious lag problems, so that when I
> questioned the parts being sold out I had no appreciation for the number of
> "rescue" lister's that had taken advantage of this opportunity - I certainly
> understand how a few hundred pieces of inventory could be reduced by a few
> hundred sales :^P
>
>
> ----- Original Message -----
> From: "Robert Novak" <rnovak at indyramp.com>
> To: <rescue at sunhelp.org>
> Sent: Monday, March 26, 2001 4:06 AM
> Subject: [SunRescue] Re: Just thought I'd pass this along
>
>
> > On Mon, 26 Mar 2001, Ken Hansen wrote:
> >
> > > They also had a few hundred, now they are claiming to be nearly out of
> > > stock.
> >
> > Hmmm... they start with a couple hundred on promo, people buy a couple
> > hundred, and suddenly they don't have a couple hundred anymore? Makes
> > sense to me.
> >
> > > BTW, what are they doing updating thier web site so late at night (they
> > > aren't open 24x7)...
> >
> > It at least looks like realtime stock figures, at least based on committed
> > orders. I had 5 in my cart, had to reboot, came back and the price had
> > been updated for me to the full price. So I suspect they just had a
> > certain number of the refurbs on promo and they sold out. Not too
> > surprising.
> >
> > Rob
> >
> > --
> > Robert Novak, Indyramp Consulting * rnovak at indyramp.com *
> indyramp.com/~rnovak
> >         "And it's been a long December and there's reason to believe
> >            Maybe this year will be better than the last...." -- counting
> crows
> >
> > _______________________________________________
> > rescue maillist  -  rescue at sunhelp.org
> > http://www.sunhelp.org/mailman/listinfo/rescue
>
> _______________________________________________
> rescue maillist  -  rescue at sunhelp.org
> http://www.sunhelp.org/mailman/listinfo/rescue
>