An ISP of their own (was RE: [rescue] Being jobless)

[Phil Stracchino]

On Thu, Jul 31, 2003 at 12:31:52PM -0700, N.Miller wrote:
> On Thursday, July 31, 2003, at 12:18 PM, Jonathan C. Patschke wrote:
> >Helldesk software sucks.  Ubiquitously.
> 
> I would amend that to be all *commercial* helldesk software sucks.
> I've heard (mildly) good things about some of the other stuff out
> there (a recent conversation on BayLISA mailing list).

When Cardima needed a trouble-ticket system, I wrote one in Perl on top
of MySQL with a web front-end.  It took me two days, and it Just Worked.
God alone knows what they're using now.


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