[SunRescue] Re: ALMS

Sat Jan 27 20:06:24 CST 2001

There you have it folks.....

I liked this from his web page:

"Got questions, we have answers! "

"Orders ship within 24 hrs "

"About supersellers:

All products meet our high expectations for quality and we provide the best
pricing with rapid delivery. Click Here to be added to my mailing list"

Mike N

----- Original Message -----
From: <paul at anastrophe.com>
To: <rescue at sunhelp.org>
Sent: Saturday, January 27, 2001 8:48 PM
Subject: [SunRescue] Re: ALMS

>
> The problem with supersellers is most certainly *not* idiot customers. By
> that logic, every seller on ebay would have dozens and dozens of negative
> feedback entries, which is not the case, in fact it's the opposite - most
> sellers have good records.
>
> You want some proof of this shmuck's incompetence? go look at the item I
> bought:
>
>
http://cgi.ebay.com/aw-cgi/eBayISAPI.dll?ViewItem&item=1202476981&r=0&t=0&sh
> owTutorial=0&ed=977201887&indexURL=0&rd=1
>
> (that probably wrapped, so be sure to 'reassemble' it).
>
> Every one of this assbite's auctions states, very clearly: "Order ship
> within 24 hours".
>
> Which is a lie. The auction in question started Dec 15, ended Dec 18. I
paid
> via PayPal within *one hour* of the close of auction, a Monday night. When
a
> few days passed with no update on his outsourced site for status, I
emailed.
> I emailed again. I emailed yet again. No response. Then I called the
> 'business' number, which just has a recording telling you to email him. I
> called his home finally after tracking him down via 411. "oh, well uh its
> been busy, and it's 24 hours after payment". i explained that i paid two
> days before, he mumbled something, and said he'd ship it 'tomorrow'. two
> days later, he files the *Manifest* for delivery with UPS - an excellent
> shyster trick, electronically filing the manifest puts the tracking number
> into UPS's system, so it says "Manifest pickup" when you check, but no
> shipping has actually taken place!
>
> *He did not physically deliver the merchandise to UPS until TEN DAYS after
> filing the manifest*. Since I live only about a hundred miles from him, I
> got it the next day after that via UPS ground. Had this sleezebag actually
> "shipped within 24 hours", I'd have had my merchandise two weeks earlier.
>
> If he were _honest_, or at least not incompetent, he'd have taken the
time -
> when things started 'getting busy' due to the holidays - to update his
> little auction pages to say that order ship within two days, or three, or
a
> week. But that would 'hurt business'. So he lies. And here's how he
> responded to my unemotional, factual feedback:
>
>    Complaint: 'Orders ship w/in 24hrs' - package went to UPS *10days* aftr
>    pmnt rec'd! AVOID.
>
>    Response: Business exploded during December. Contact us next year for
>    job! Happy Chanukah!
>
>
> No, that's not a witty comeback, that's just a first-class jerk.
>
> Read some of the other complaints. Fraud complaints filed, repeatedly. A
> person has to work *hard* at dissatisfying customers to have that many
> complaints about them.
>
> I hope he goes out of business. Then he can try earning an honest living
> working at the local Dairy Queen.
>
>
>
>
> Eric Ozrelic writes:
>
> > From the point of view of someone who has delt with many people on eBay
and
> > has sold quite a number of items on eBay I've found that a fairly large
> > number of the people that troll eBay for computer equipment are idiots.
They
> > don't read the auction's notes fully, they are surprised when they get a
> > handling charge, or some other charge even though it's listed right on
the
> > auction, they ask redundant questions that can usually be answered by
> > reading the ad fully. I can imagine the frustration that the person that
> > deals with eBay questions and answers goes through on a daily basis for
that
> > company. I would hate to be in his/her position.
> >
> > A large number of the complaints I've noticed are people that ordered
just
> > before, or right after Christmas and expected they're orders to be
shipped
> > instantly, which is a very naive thing to think. I would also say in
> > supersellers defense that the large majority of they're orders were
> > positive, and most of the negative ones filed negative feedback too
quickly.
> >
> > I personally like his snotty responses to people that are obviously not
in
> > they're right mind when they post negative feedback. I would never do
this,
> > but I frequently would like to.
> >
> > Regards,
> >
> > Eric Ozrelic
> >
> >
> >
> >  -----Original Message-----
> > From: rescue-admin at sunhelp.org [mailto:rescue-admin at sunhelp.org]On
Behalf Of
> > Eric Hall
> > Sent: Saturday, January 27, 2001 4:48 PM
> > To: rescue at sunhelp.org
> > Subject: Re: [SunRescue] Re: ALMS
> >
> >
> >   Mike Nicewonger wrote:
> >     It was bad enough that he/they auctioned an item that was not in
stock,
> >     Okfine, bad situation. However the follow up to the negative
feedback
> > was
> >     deplorable. Most of those who posted neutral and negative had a
> > legitimate
> >     gripe. His snotty replies are un-called for. He should have bit the
> > bullet
> >     and either told the truth, relied to the concerns of his customers
in a
> >     timely fashion or just taken the feedback like a man.
> >
> >     From: "Ken Hansen" <n2vip at bellatlantic.net>
> >
> >
> >     > There was a very dramatic turning point in their feedback, it all
> > revolves
> >     > arounf an auction they had for some SS/5 RAM - it took *almost* a
> > month to
> >     > get it, after paying with PayPal the day after the auction...
Seems he
> > was
> >     > *expecting* the RAM to come in, but it was "delayed."
> >     >
> >     > IMHO, he should only have auctioned what was on hand, not "in
> > transit."
> >
> >
> >   There are a lot of bad sellers on ebay. Most of them are just
> >   incompetent, not necessarily rip-offs. I had one ship my hard
> >   earned tape drive to someone 1,000 miles away. At least they
> >   gave me a refund - after three months! And don't get me started
> >   on UPS!
> >
> >   Eric H
> >
>
>
>
>
>  ---------------------------------
> Paul Theodoropoulos
> paul at anastrophe.net
> Senior Unix Systems Administrator
> Syntactically Subversive Services, Inc.
> http://www.anastrophe.net
> Downtime Is Not An Option
>
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