[SunRescue] Re: ALMS

[rescue at sunhelp.org]

The problem with supersellers is most certainly *not* idiot customers. By 
that logic, every seller on ebay would have dozens and dozens of negative 
feedback entries, which is not the case, in fact it's the opposite - most 
sellers have good records. 

You want some proof of this shmuck's incompetence? go look at the item I 
bought: 

http://cgi.ebay.com/aw-cgi/eBayISAPI.dll?ViewItem&item=1202476981&r=0&t=0&sh 
owTutorial=0&ed=977201887&indexURL=0&rd=1 

(that probably wrapped, so be sure to 'reassemble' it). 

Every one of this assbite's auctions states, very clearly: "Order ship 
within 24 hours". 

Which is a lie. The auction in question started Dec 15, ended Dec 18. I paid 
via PayPal within *one hour* of the close of auction, a Monday night. When a 
few days passed with no update on his outsourced site for status, I emailed. 
I emailed again. I emailed yet again. No response. Then I called the 
'business' number, which just has a recording telling you to email him. I 
called his home finally after tracking him down via 411. "oh, well uh its 
been busy, and it's 24 hours after payment". i explained that i paid two 
days before, he mumbled something, and said he'd ship it 'tomorrow'. two 
days later, he files the *Manifest* for delivery with UPS - an excellent 
shyster trick, electronically filing the manifest puts the tracking number 
into UPS's system, so it says "Manifest pickup" when you check, but no 
shipping has actually taken place! 

*He did not physically deliver the merchandise to UPS until TEN DAYS after 
filing the manifest*. Since I live only about a hundred miles from him, I 
got it the next day after that via UPS ground. Had this sleezebag actually  
"shipped within 24 hours", I'd have had my merchandise two weeks earlier. 

If he were _honest_, or at least not incompetent, he'd have taken the time - 
when things started 'getting busy' due to the holidays - to update his 
little auction pages to say that order ship within two days, or three, or a 
week. But that would 'hurt business'. So he lies. And here's how he 
responded to my unemotional, factual feedback: 

   Complaint: 'Orders ship w/in 24hrs' - package went to UPS *10days* aftr
   pmnt rec'd! AVOID. 

   Response: Business exploded during December. Contact us next year for
   job! Happy Chanukah! 


No, that's not a witty comeback, that's just a first-class jerk. 

Read some of the other complaints. Fraud complaints filed, repeatedly. A 
person has to work *hard* at dissatisfying customers to have that many 
complaints about them. 

I hope he goes out of business. Then he can try earning an honest living 
working at the local Dairy Queen. 

 


Eric Ozrelic writes: 

> From the point of view of someone who has delt with many people on eBay and
> has sold quite a number of items on eBay I've found that a fairly large
> number of the people that troll eBay for computer equipment are idiots. They
> don't read the auction's notes fully, they are surprised when they get a
> handling charge, or some other charge even though it's listed right on the
> auction, they ask redundant questions that can usually be answered by
> reading the ad fully. I can imagine the frustration that the person that
> deals with eBay questions and answers goes through on a daily basis for that
> company. I would hate to be in his/her position. 
> 
> A large number of the complaints I've noticed are people that ordered just
> before, or right after Christmas and expected they're orders to be shipped
> instantly, which is a very naive thing to think. I would also say in
> supersellers defense that the large majority of they're orders were
> positive, and most of the negative ones filed negative feedback too quickly. 
> 
> I personally like his snotty responses to people that are obviously not in
> they're right mind when they post negative feedback. I would never do this,
> but I frequently would like to. 
> 
> Regards, 
> 
> Eric Ozrelic 
> 
>  
> 
>  -----Original Message-----
> From: rescue-admin at sunhelp.org [mailto:rescue-admin at sunhelp.org]On Behalf Of
> Eric Hall
> Sent: Saturday, January 27, 2001 4:48 PM
> To: rescue at sunhelp.org
> Subject: Re: [SunRescue] Re: ALMS 
> 
> 
>   Mike Nicewonger wrote:
>     It was bad enough that he/they auctioned an item that was not in stock,
>     Okfine, bad situation. However the follow up to the negative feedback
> was
>     deplorable. Most of those who posted neutral and negative had a
> legitimate
>     gripe. His snotty replies are un-called for. He should have bit the
> bullet
>     and either told the truth, relied to the concerns of his customers in a
>     timely fashion or just taken the feedback like a man. 
> 
>     From: "Ken Hansen" <n2vip at bellatlantic.net> 
> 
> 
>     > There was a very dramatic turning point in their feedback, it all
> revolves
>     > arounf an auction they had for some SS/5 RAM - it took *almost* a
> month to
>     > get it, after paying with PayPal the day after the auction... Seems he
> was
>     > *expecting* the RAM to come in, but it was "delayed."
>     >
>     > IMHO, he should only have auctioned what was on hand, not "in
> transit." 
> 
> 
>   There are a lot of bad sellers on ebay. Most of them are just
>   incompetent, not necessarily rip-offs. I had one ship my hard
>   earned tape drive to someone 1,000 miles away. At least they
>   gave me a refund - after three months! And don't get me started
>   on UPS! 
> 
>   Eric H 
> 
 



 ---------------------------------
Paul Theodoropoulos
paul at anastrophe.net
Senior Unix Systems Administrator
Syntactically Subversive Services, Inc.
http://www.anastrophe.net
Downtime Is Not An Option