[geeks] Why I hate Verizon Online

[Phil Stracchino]

Rick Hamell wrote:
> On 12/4/06 8:43 PM, "Phil Stracchino" <phil.stracchino at speakeasy.net> wrote:
>> "That's not what I wanted.  I chose 'Other Operating Systems'.  Can you
>> transfer me to your Unix support group please, or escalate me to a level
>> 3 engineer in the NOC?  I've talked to them before, they were helpful."
>> "We only support Windows and mac.  We don't have a Unix support department."
>> "Yes you do!"
>> "No, we don't.  We only support Windows and Mac."
>> "I've talked to them before!  Several times!"
>> "No you didn't."
> 
> I had this exact scenario with one of their techs. Then the girl started
> insisting that I reformat the machine and put Windows on it.

I'm really not certain whether these people are just plain stupid, or
actually believe that only Windows works on computers.


-- 
 Same geek, same site, new location
 Phil Stracchino                     Landline: 603-429-0220
 phil.stracchino at speakeasy.net         Mobile: 603-216-7037
 Renaissance Man, Unix generalist, Perl hacker, Free Stater