[SunHELP] Sun M/c REbooted

Lund, Dennis sunhelp at sunhelp.org
Tue Sep 4 12:04:03 CDT 2001


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Check for a vmcore.# file.  If you have savecore enabled you may have a core
file.  In most cases though, when you see "fatal error FATAL" in the
messages file, you will not get a vmcore file.  Check for any "panic"
entries in messages file.

If this occurred on a sun4u system check prtdiag -v for clues.

"fatal error FATAL" errors in my short experience indicate some kind of
hardware problem that was of a severe enough nature that a core dump could
not be created.  It is very hard to diagnose these types of failures.

You could enable deadman timer to try and capture these types of events.

# This is how to turn on "deadman timeout".  This is useful when
# you have a system that seems to crash without leaving any evidence
# of the crash, and hangs in a power-on state that leaves you without
# a boot prompt and no way into the system (login or console).

        1) Edit /etc/system and insert the following line:

                set snooping=1

        2) boot the system in kadb mode:

                ok> boot kadb

        3) 
         When the next hang occurs, hopefully the deadman
         timer will be triggered, and the system will drop into kadb:

        # ~stopped      at      0xfbd01028:     ta      0x7d
        kadb[0]: 

        At this point, any specific debugger commands can be run to examine
        the current state of the system.  Of particular interest are:
        $r              dump the registers
        $c              dump the current stack backtrace
        $C              dump the
        freemem/D       see how much memory is free

        4) When kadb debugging is complete, attempt to take
        a core dump by doing:
        kadb[0]: $q
                 
        ok> sync

Also check out Sun INFO DOC 12936 and 13039.

Dennis L. Lund

-----Original Message-----
From: darshan pai [mailto:darshanps at visto.com]
Sent: Tuesday, September 04, 2001 11:38 AM
To: sunhelp at sunhelp.org
Subject: [SunHELP] Sun M/c REbooted



Hi ,
My Sun Machine Rebooted by itself 2 days back .  Its running fine now , But
i wanted to find out wat caused it to reboot...
This is wat the var/adm/messages show .
Kern.notice:- System booting after fatal error FATAL...
Wat causes this message ...
And wat tasks should i do to ensure it dosent happen again
Thanx
DPAI



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<P><FONT SIZE=3D2>Check for a vmcore.# file.  If you have savecore ena=
bled you may have a core file.  In most cases though, when you see &qu=
ot;fatal error FATAL" in the messages file, you will not get a vmcore =
file.  Check for any "panic" entries in messages file.</FONT=
></P>

<P><FONT SIZE=3D2>If this occurred on a sun4u system check prtdiag -v for c=
lues.</FONT>
</P>

<P><FONT SIZE=3D2>"fatal error FATAL" errors in my short experien=
ce indicate some kind of hardware problem that was of a severe enough natur=
e that a core dump could  not be created.  It is very hard to dia=
gnose these types of failures.</FONT></P>

<P><FONT SIZE=3D2>You could enable deadman timer to try and capture these t=
ypes of events.</FONT>
</P>

<P><FONT SIZE=3D2># This is how to turn on "deadman timeout".&nbs=
p; This is useful when</FONT>
<BR><FONT SIZE=3D2># you have a system that seems to crash without leaving =
any evidence</FONT>
<BR><FONT SIZE=3D2># of the crash, and hangs in a power-on state that leave=
s you without</FONT>
<BR><FONT SIZE=3D2># a boot prompt and no way into the system (login or con=
sole).</FONT>
</P>

<P><FONT SIZE=3D2>        1) Edit /etc/s=
ystem and insert the following line:</FONT>
</P>

<P><FONT SIZE=3D2>         &nb=
sp;      set snooping=3D1</FONT>
</P>

<P><FONT SIZE=3D2>        2) boot the sy=
stem in kadb mode:</FONT>
</P>

<P><FONT SIZE=3D2>         &nb=
sp;      ok> boot kadb</FONT>
</P>

<P><FONT SIZE=3D2>        3) </FONT>
<BR><FONT SIZE=3D2>         When th=
e next hang occurs, hopefully the deadman</FONT>
<BR><FONT SIZE=3D2>         timer w=
ill be triggered, and the system will drop into kadb:</FONT>
</P>

<P><FONT SIZE=3D2>        # ~stopped&nbs=
p;     at      0xfbd01028:&nbs=
p;    ta      0x7d</FONT>
<BR><FONT SIZE=3D2>        kadb[0]: </FO=
NT>
</P>

<P><FONT SIZE=3D2>        At this point,=
 any specific debugger commands can be run to examine</FONT>
<BR><FONT SIZE=3D2>        the current s=
tate of the system.  Of particular interest are:</FONT>
<BR><FONT SIZE=3D2>        $r &nbsp=
;            dump th=
e registers</FONT>
<BR><FONT SIZE=3D2>        $c &nbsp=
;            dump th=
e current stack backtrace</FONT>
<BR><FONT SIZE=3D2>        $C &nbsp=
;            dump th=
e</FONT>
<BR><FONT SIZE=3D2>        freemem/D&nbs=
p;      see how much memory is free</FONT>
</P>

<P><FONT SIZE=3D2>        4) When kadb d=
ebugging is complete, attempt to take</FONT>
<BR><FONT SIZE=3D2>        a core dump b=
y doing:</FONT>
<BR><FONT SIZE=3D2>        kadb[0]: $q</=
FONT>
<BR><FONT SIZE=3D2>         &n=
bsp;       </FONT>
<BR><FONT SIZE=3D2>        ok> sync</=
FONT>
</P>

<P><FONT SIZE=3D2>Also check out Sun INFO DOC 12936 and 13039.</FONT>
</P>

<P><FONT SIZE=3D2>Dennis L. Lund</FONT>
</P>

<P><FONT SIZE=3D2>-----Original Message-----</FONT>
<BR><FONT SIZE=3D2>From: darshan pai [<A HREF=3D"mailto:darshanps at visto.com=
">mailto:darshanps at visto.com</A>]</FONT>
<BR><FONT SIZE=3D2>Sent: Tuesday, September 04, 2001 11:38 AM</FONT>
<BR><FONT SIZE=3D2>To: sunhelp at sunhelp.org</FONT>
<BR><FONT SIZE=3D2>Subject: [SunHELP] Sun M/c REbooted</FONT>
</P>
<BR>
<BR>

<P><FONT SIZE=3D2>Hi ,</FONT>
<BR><FONT SIZE=3D2>My Sun Machine Rebooted by itself 2 days back .  It=
s running fine now , But i wanted to find out wat caused it to reboot...</F=
ONT></P>

<P><FONT SIZE=3D2>This is wat the var/adm/messages show .</FONT>
<BR><FONT SIZE=3D2>Kern.notice:- System booting after fatal error FATAL...<=
/FONT>
<BR><FONT SIZE=3D2>Wat causes this message ...</FONT>
<BR><FONT SIZE=3D2>And wat tasks should i do to ensure it dosent happen aga=
in</FONT>
<BR><FONT SIZE=3D2>Thanx</FONT>
<BR><FONT SIZE=3D2>DPAI</FONT>
</P>
<BR>
<BR>

<P><FONT SIZE=3D2>_________________________________________________________=
__________________</FONT>
<BR><FONT SIZE=3D2>Visit <A HREF=3D"http://www.visto.com" TARGET=3D"_blank"=
>http://www.visto.com</A>.</FONT>
<BR><FONT SIZE=3D2>Find out  how companies are linking mobile users to=
 the </FONT>
<BR><FONT SIZE=3D2>enterprise with Visto.</FONT>
</P>

<P><FONT SIZE=3D2>_______________________________________________</FONT>
<BR><FONT SIZE=3D2>SunHELP maillist  -  SunHELP at sunhelp.org</FONT>
<BR><FONT SIZE=3D2><A HREF=3D"http://www.sunhelp.org/mailman/listinfo/sunhe=
lp" TARGET=3D"_blank">http://www.sunhelp.org/mailman/listinfo/sunhelp</A></=
FONT>
</P>

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