[rescue] Oh no! This poor Origin server.....
Mike Meredith
mike at blackhairy.demon.co.uk
Thu Apr 1 16:23:03 CST 2004
On Thu, 1 Apr 2004 16:35:34 -0500, Dave McGuire wrote:
> "Support costs". So you pay a clueless vendor drone to have
> someone to yell at instead of hiring a competent technical staff
> and paying them enough to keep them around.
Software support is pretty much useless ... I've made 1 such call in 14
years (writing a Solaris kernel patch without the source is kind of
tricky).
Hardware support is quite useful unless you're large enough to have a
large collection of spare parts, or can take the hit of a long downtime.
> I will *NEVER* work for a big company again. Never.
I've never had the misfortune, and it sounds like I've had a lucky
escape.
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