[SunRescue] Re: Rescue digest, Vol 1 #1016 - 3 msgs

[Chad Fernandez]

What made me really really mad one day, was when I asked for help,
becasue all of a sudden I couldn't connect.  They refered me to a guy
that fixes computers on the side..... I ended up figuring it out
myself.  This was quite some time ago, when I was using my fathers
Packard Bell 486sx25, and didn't know very much about computers in
general.

If I remember correctly, I had installed a new modem, but I never ended
up changing anything in hardware.  The problem was software.  The
software they gave me!  

These guys just upgraded all there hardware, and took the old stuff off
line without any advance notice too.... Everything was up and down for a
month!

Chad Fernandez
Michigan, USA    

Bill Bradford wrote:
> What they need to say is "we wont provide technical support for
> <platform x>, but you're welcome to connect with whatever you want
> and try to get it to work".  ISP I used to work for back in '98,
> we welcomed people to connect with anything they wanted to (heck,
> we even tried with a WebTV and stuff like a Newton MP2100 from the
> office..), but we would only provide technical support for wintel/mac.
> If someone was trying to hook up with something else, we'd give them
> all the necessary information, but from that point, they were on their
> own (unless they were using Solaris, and I'd usually help them out
> from there if it was something minor..)
> 
> I like my ADSL.  Plug into ethernet switch, assign IP, bingo.
> 
> Bill