[geeks] dead pixels :(

[Andrew Jones]

On 04/23/2011 08:49 AM, Shannon wrote:
> I got a Dell U2410 monitor to replace my dying NEC.
>
> Very, very nice monitor and it was $100 off.
>
> It arrives and naturally it has a dead pixel, dead center 3 inches from
> the top.
>
> Impossible to ignore :(
>
> Anyone had any luck returning LCDs to vendors that don't want to take
> them back?
>
> With CompUSA I called my credit card company and they capitulated.
>
> With Dell their tech support, at least who I got so far, barely spoke
> English. So bad I basically had to hang up thus far.
>
> This is such a nice display but the dead center position and the fact it
> is dead makes it super annoying.
For non-refurb monitors, Dell has the most ample dead-pixel warranty I 
know of.

I would try calling them again.