[geeks] Another data point re: Apple Support

Aaron Finley aaronfinley at gmail.com
Fri Jan 12 09:21:46 CST 2007


On 1/12/07, John Francini <francini at mac.com> wrote:
> If previous Apple behavior is still being followed, you will indeed
> get the same unit back.  However, you'll also get a sheet listing all
> the stuff they've replaced.  Don't be surprised if they replace
> practically all the guts in the lower case save for the drives --
> they generally make sure the unit is 100% functional before it comes
> back out.
>
> John Francini

My girlfriend took her MacBook Pro (bought new) to service since it
was displaying strange colors on the screen with certain backgrounds.
Within three days, they replaced the entire top half.

-- Aaron



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