[SunHELP] E3500 Crash

[Bret Adams]

Confirm what chips you have.  If they are the RISC 400 mhz with 8MB ecache, 
they have a known defect which can cause crashes.  My 3500 crashed out of 
the blue.  There were some messages in the message file about a fatal 
instruction to the CPU which it could not recover from and it should tell 
you which CPU it was.   My viewpoint was one crash in one year could be a 
fluke, more than one and you should look to replace the CPU that had the 
problem.  If you can confirm that was the case.

Good luck.

Bret

At 08:48 AM 5/1/2003 -0400, Miley, Shain wrote:
>Hello,
>Yesterday our E3500 running Solaris 8 crashed.  There were various cpu
>related messages on the console indicating that a fatal error has occurred.
>After a shutdown (5 min) and a reboot the cpu seems to functioning fine.
>psrinfo reports all cpu's on-line.  I have looked in messages and the syslog
>and there are no suspect entries around the time of the crash.  I am looking
>for  a link or a few suggestions on things to do for the post-mortem so I
>can provide a little better explanation as to what went wrong.  I also
>looked in /var/crash/hostname and there was no info :-(
>
>Thanks in advance,
>
>Shain
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