[SunHELP] Looking for a Call Tracking System!!!

Alan Jump sunhelp at sunhelp.org
Fri Jan 19 10:59:58 CST 2001


Two that were mentioned in "Linux Journal" a couple of months back might be 
of interest...IRM (http://www.redshift.com/~yradmin/atp/irm/index.phtml) 
and Request Tracker (http://www.fsck.com/projects/rt).  Both run on top of 
MySQL; one's in C, the other's in PHP.

Just my 2c worth...donate the change to the "Buy Alan a Sparc 5 so he can 
throw out his M$ machine" fund.

73 de N5ILN

At 08:42 AM 1/19/2001 -0600, you wrote:
>Do anyone know of a Free / Cheap call tracking system? I don't care if it
>runs on Sun/Sparc or MS/x86. I'm wanting to track service calls for a small
>IT group. Any help would be great....
>
>Thanks,
>Brian




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