[rescue] U1 fan FCO question

[Bill Bradford]

On Sat, Jun 22, 2002 at 04:43:43PM -0500, Eric Johnson wrote:
> Thanks for pointing out where to look on Sun's web site. The correct links
> just weren't there earlier during the day when they were updating.
> Now, I have a new problem. The web site and phone service both have told
> me that my serial number is not valid. The machine has the same serial
> number listed both on the back (next to the power supply) and on a sticker
> on the bottom.
> I plan to call again on Monday, but does anybody have any ideas on why the
> serial number would not be on record? Is it likely to be a problem in
> getting support?
> -- Eric Johnson

Try calling them and giving them the serial number of the *board* (starts
with 501-xxxx) instead, see if that makes a difference..

Bill

-- 
Bill Bradford     
mrbill at mrbill.net 
Austin, TX