[SunRescue] Q: Regarding Sun Educator promo Ultra 5 system

[nick at ns.snowman.net]

I've rma'd every brand of drives (worked for a while in the RMA dept for a
small reseller).  The manufacturers are Always better than distributers
for hard drives, but not by much.  Seagate and IBM both make some drives
that they'll tell you to talk to the OEM they sold them to about.  Don't
bother, they won't talk to you without a contract.  WD has never made any
to my knowledge, and they'll take anything back, with little or no hastle.
Quantum wasn't soo bad, nor was Seagate, just not as easy.  Fujitsu will
talk to you if you dig deep enough, but it takes some real work.  JTS (I
think that's right) I have no experience with, and I belive they rebadge
other brands drives.
	Nick

On Wed, 19 Apr 2000, Paul Khoury wrote:

> 
> -----Original Message-----
> From: nick at ns.snowman.net <nick at ns.snowman.net>
> To: rescue at sunhelp.org <rescue at sunhelp.org>
> Date: Wednesday, April 19, 2000 3:23 PM
> Subject: Re: [SunRescue] Q: Regarding Sun Educator promo Ultra 5 system
> 
> 
> As to Western Digital drives, I've had great luck with them, and
> >they take their drives back!  I know this is a shock to anyone who's tried
> >to rma a Seagate or Fujitsu drive.  You call the number, give them your
> >serial num, your date code, and if it's within 3 or 5 years (depending on
> >drive) they'll ship you a new one.  That's it.  It's great!
> 
> Try with IBM or Quantum - they won't even deal with you unless you're an
> OEM.
> 
> Is Fujitsu that bad?  I heard they're good on their warranty return policy,
> unless
> that changed - but I've had good luck on the few of their drives I've used.
> 
> Again, for Seagate, depends on the model - the ST3480 (I think that's it), I
> hate
> those - they fail when you least expect them...
> 
> 
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