[geeks] WinXP SP2 Print Spooler Crash - Any ideas?

Rick Hamell hamellr at gmail.com
Tue Apr 28 12:12:34 CDT 2009


nate at portents.com wrote:
>> When trying to print (in this case to a printer on the network) the
>> printer list goes blank, then a standard error message pops up saying
>> "Spooler subsystem app has encountered a problem and needs to close.".
>> When I try to add a printer it refuses and says the Spooler Service is
>> not running (which it isn't, I checked in the Services tool).
> 
> I can't say I've seen that when printing to a network printer.  I've seen
> the spooler crap out when printing to a local printer hooked up to a
> Windows computer, and the rare occasion that's happened I tend to get
> properties on the printer, go to the "Advanced" tab, and change the
> printer from "Spool print documents so program finished printing faster"
> to "Print directly to the printer" and then it prints fine.

I've seen it when a printer driver becomes corrupted, or obsolete due to 
some seemingly unrelated update. I'd suggest deleting the print driver 
totally and reinstalling. Or even testing a different model printer if 
possible.

-- 
Rick Hamell
http://RickHamell.com
Tech Blog - http://www.1nova.com/blog
Pacific Northwest Photo Blog - http://www.1nova.com/photoblog
Linkedin Profile - http://www.linkedin.com/pub/6/946/27

[demime 1.01d removed an attachment of type text/x-vcard which had a name of hamellr.vcf]



More information about the geeks mailing list