[geeks] UPS Fun/horror story...

[Dan Duncan]

On Wed, 17 Mar 2004, Lionel Peterson wrote:
> Anyway, I take it into the garage, open it, and there is an IBM Netfinity
> 5600 server with 1 Gig of RAM, 2x 600 MHz PIII, and 6x 9 Gig HDs in
> sleds...

Coolness.  I'm picking up a similar spec system today.  HP Netserver
LC2000r with 2x 733 MHz PIII, external storage chassis, and hardware
RAID card.  $125.  No memory and no drives, but it takes SCA drives in
some sort of carrier.  It looks to take common memory, and SCA drives are
cheap, and the carriers appear to be available, and I have an empty
half rack in which to park it all, and... well, I'm very excited.

> UPS comes, and the "little man" (as my wife refered to him, and she is 5' 2"
> tall herself), proceeds to *roll* the box end-over-end from the front
> porch, down the two steps, and along the front walk to his truck!

Based on the condition of some of the packages I get from UPS, that's SOP.

> I expect a pissed off client to be calling EPC to complain about their
> replacement server being damaged as well...

Too bad you don't know who the client is.

> BUT, my dilemia is this - the company EPC never even thanked me for calling
> them, let alone passing the hardware on to the right client - do I have
> an obligation to call them and tell them of the UPS man's unique "hand
> truck avoidance" technique?

You should call, if only to avoid having EPC point the finger at YOU
for breaking it.

-DanD

-- 
#  Dan Duncan (kd4igw)  dand at pcisys.net  http://pcisys.net/~dand
# "Whenever 'A' attempts by law to impose his moral standards upon 'B', 'A'
#  is most likely a scoundrel"   H. L. Mencken -