[geeks] debugging house phones
Porkchop
porkchop at nic.com
Sat Aug 28 19:08:58 CDT 2004
>Fri, 27 Aug 2004 @ 22:36 -0400, Porkchop said:
>
>> It really sounds like there is an electrical fault somewhere on the
>> line. I'm as much an ee as I am a trapeze artist, but my advice
>> (since you haven't fixed this since you posted tuesday) is:
>
>On the inside or outside wiring?
Can't tell. That's the problem.
>I can touch both customer and telco side contacts. All I have is a
>multimeter though.
>I did a quick test across pairs on the internal wiring, with phones
>disconnected, and I got no current across them. I did a few quick tests
>on alternate pairs too. Same thing.
>What about across the telco pairs?
Can't tell unless you get them to disconnect the pairs from the
switch at their end... and I believe that sort of test is more or
less out of range of your equipment. Some COs can isolate the pairs
by calling a machine, others still require a rack monkey to go to the
switch and pull. Either way, you probably don't have the information
you need to get them to do it.
>They told me that every time it rains, this problem is worse. After a
>storm, they often lose phone service.
Indicative of the problem being present in the outside environment
(that is, in telco land).
-mKaegler
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