[rescue] FrameMaker FYI

[Caleb Shay]

On Fri, 26 Mar 2004, Joshua Boyd wrote:
> We have MAS2000 here, and I don't think we are happy with it.  At least,
> nobody seems happy to have to use it.  Thankfully, I don't have windows
> on my desktop at work, and MAS2000 doesn't support linux, so I don't
> have to bother with it.  I just ask others to get the info I need for
> me (inventory, part numbers, etc).

We have MAS200 here too.  What a steaming pile of shit.  The whole reason 
we went with MAS200 was it was the only one we could find that supported 
usage over a WAN.  The "tech" the reseller sent out to set it up managed 
to screw up the installation 7 times before it actually worked and it took 
him 2 weeks to do what should have taken one day.  He also managed to 
take out the server on several occasions, one time just because he 
needed a network connection for his laptop, so he just unplugged the 
nearest machine. After all that we started having problems with some of 
the remote offices.  We called support and they told us "You're 
connection is too slow, we only support connections under 10ms."  Who the 
hell has a WAN with sub-10ms latency?

We've also joked about the "vomit now" button. :)

Caleb


-----
I really like to be/go places where things just work the way
they ought to. That's probably why I like the Unix command line...
  --Steve Sandau