[SunRescue] Your not gettin' em!

[rescue at sunhelp.org]

   If you want to complain about typos, look at half of 
the messages on this list including mine.  Even text 
books have typos.  Geez, one guy makes a typo and people 
are looking for the nearest tree.  Let's face it, we all 
would like to get one of those hard drives for $19.  You 
would be stupid to pass that up.  I think what is getting 
a lot of people upset is that they had high hopes of a 
fantastic deal and their hopes were dashed.  An apology 
would be nice ("Ooops guy, we screwed up!  Sorry.)  Oh 
well....deal with it. 
> I suspect (I don not *know*, IANAL) that if HiTechCafe can show that they made a 
> good faith effort to avoid problems, and that this was an exceptional event, 
> they "local officials" will be inclined to simply issue some sort of warning or 
> other advisory.
> 
> The end result would be that "Louie" would have to show some review process 
> going forward to eliminate these types of errors, have closer links to real-time 
> inventory data, and in general improve his processes (like not sending out order 
> confirmations until the sale has been completed, not simply accepted).
> 
> Or he could just stop taking orders on-line, simply post an inventory listing 
> and a phone number to call.
> 
> End result, headaches for Louie (he should have always had a better process), 
> and, I regret to say, no satisfaction for you (you will not get the $200 drive 
> for $20, esp. if you bring down the local authorities on Louie).
> 
> Besides, deep down, you knew the deal was too good to be true, and you tried to > take advantage of Louies mistake. Now that you can't get the drives you are 
> going "teach him a lesson" - I think I just remembered why I don't want to deal 
> with the public in a retail setting...
> 
> Yeah - let's all band together and show "louie" what we are made of! ;^(
> 
> Ken
> 
> > -----Original Message-----
> > From: Devin L. Ganger [mailto:devin at thecabal.org]
> > Sent: Monday, March 26, 2001 2:24 PM
> > To: rescue at sunhelp.org
> > Subject: Re: [SunRescue] Your not gettin' em!
> > 
> > 
> > On Mon, Mar 26, 2001 at 01:52:16PM -0500, nick at snowman.net wrote:
> >  
> > > They have the standard "We're not responsible for typos".  
> > I am fairly
> > > sure this clears them?
> > 
> > Well, see, there's the little matter of the order 
> > confirmation that they
> > sent...
> > 
> > It's ambiguous enough that, after my phone call to the Nevada State
> > Attorney General's office, I'm thinking that it's worth filing a
> > complaint with the Nevada AG, my local state's AG, and the 
> > Federal Trade
> > Commission.
> > 
> > I urge everyone else who ordered drives under this to do so as well.
> > 
> > I'll give "Louie Liquidator" one final email and advise him that I'm
> > planning on doing this as my next step and seeing what he says.
> > 
> > -- 
> > Devin L. Ganger <devin at thecabal.org>
> > find / -iname *base* -exec chmod us:us {} \;
> > _______________________________________________
> > rescue maillist  -  rescue at sunhelp.org
> > http://www.sunhelp.org/mailman/listinfo/rescue
> > 
> _______________________________________________
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