Patch Name: PHSS_28389 Patch Description: s700_800 10.20 OV CVIEWS1.2 cumulative fixes Creation Date: 03/02/07 Post Date: 03/02/12 Hardware Platforms - OS Releases: s700: 10.20 s800: 10.20 Products: OpenView Customer Views 1.2 Filesets: OVISP.OVISP,B.01.20.00 Automatic Reboot?: No Status: General Release Critical: No Path Name: /hp-ux_patches/s700_800/10.X/PHSS_28389 Symptoms: PHSS_28389: 8606223855: Customer Views permanent license fails to be picked up when Customer Views is installed with evaluation license on multi-homed system. Extra tracing and logging facilites are required to trace the reason in future. 8606196699: Customer Views needs a separate license for each node of a Sun cluster. 8606219382: ovcustomer dies with SIGSEGV when print_associated_node command is executed. 8606208484: Customer Views containers with autolayout off show weird behaviour when ovw is reopened. 8606254867: ovorgproperties.ovpl and orgproperties.ovpl fails on Windows 2000/NT when there are spaces in installation directory name. Defect Description: PHSS_28389: 8606223855: The Customer Views licensing architecture does not recognize the LOOPBACK and NNM_INTERFACE settings if defined in the ov.conf file. This means that the Customer Views licensing fails to pick proper license keys for a multi-homed environment. 8606196699: The Customer Views licensing architecture does not recognize NNM_INTERFACE settings if defined in the ov.conf file. This means that Customer Views licensing architecture fails to pickup proper license keys for Service Guard cluster/Sun cluster environment. 8606219382: ovcustomer was dying when a pointer variable was dereferenced from the underlying NULL-valued pointer. 8606208484: Customer Views doesn't keep track of the symbols which were in New Object Holding Area when ovw was last closed. So it shows weird behavior when ovw is reopened and new object are displayed to Customer Views submaps with autolayout on. 8606254867: ovorgproperties.ovpl and orgproperties.ovpl are not taking care of spaces in directory name. Resolution: 8606223855: Code has been modified to make Customer Views licensing architecture to pick up license from $OV_CONF/.license file which corresponds to NNM_INTERFACE entry made in ov.conf. 8606196699: Code has been modified to recognize floating IP address on Sun cluster environment. 8606219382: Code is modified to handle the NULL valued pointer before it gets dereferenced. 8606208484: Customer Views has been modified to remove Autolayout "off" option from its submaps. 8606254867: ovorgproperties.ovpl and orgproperties.ovpl are modified to take care of spaces in directory name. SR: 8606254867 8606219382 8606196699 8606223855 8606208484 Patch Files: /opt/OV/contrib/CustomerViews/orgproperties.ovpl /opt/OV/bin/submBld /opt/OV/bin/keySys /opt/OV/bin/ovcustomer /opt/OV/bin/ovorgproperties.ovpl /opt/OV/lib/libnnmspkey.2 /opt/OV/lib/libovorg.2 what(1) Output: /opt/OV/contrib/CustomerViews/orgproperties.ovpl: None /opt/OV/bin/submBld: ISP Submap Hierarchy Builder HP OpenView Windows NNM Release B.06.20 PATCH PHSS_28389, 02072003 HP Precision Architecture HP-UX 10.x Copyright (c) 1990-2002 Hewlett-Packard Co., All Ri ghts Reserved. /opt/OV/bin/keySys: Key Systems HP OpenView Windows NNM Release B.06.20 PATCH PHSS_28389, 02072003 HP Precision Architecture HP-UX 10.x Copyright (c) 1990-2002 Hewlett-Packard Co., All Ri ghts Reserved. /opt/OV/bin/ovcustomer: ovcustomer executable HP OpenView Windows NNM Release B.06.20 PATCH PHSS_28389, 02072003 HP Precision Architecture HP-UX 10.x Copyright (c) 1990-2002 Hewlett-Packard Co., All Ri ghts Reserved. /opt/OV/bin/ovorgproperties.ovpl: None /opt/OV/lib/libnnmspkey.2: HP OpenView Licensing NNM Release B.06.20 PATCH PHSS_28389, 02072003 HP Precision Architecture HP-UX 10.x Copyright (c) 1990-2002 Hewlett-Packard Co., All Ri ghts Reserved. /opt/OV/lib/libovorg.2: ovorg ovorg cksum(1) Output: 1529993069 65775 /opt/OV/lib/libnnmspkey.2 1574566967 53459 /opt/OV/lib/libovorg.2 3475836838 172896 /opt/OV/bin/submBld 2682595957 119361 /opt/OV/bin/keySys 1319254270 164487 /opt/OV/bin/ovcustomer 1926903967 2568 /opt/OV/bin/ovorgproperties.ovpl 3686881600 2062 /opt/OV/contrib/CustomerViews/ orgproperties.ovpl Patch Conflicts: None Patch Dependencies: s700: 10.20: PHSS_27332 s800: 10.20: PHSS_27332 Hardware Dependencies: None Other Dependencies: None Supersedes: None Equivalent Patches: PHSS_28390: s700: 11.00 11.11 s800: 11.00 11.11 CVIEWS_00014: sparcSOL: 2.6 2.7 2.8 CVIEWS_00013: intelNT: 4.00 4.01 intelWIN2000: 1.00 Patch Package Size: 630 KBytes Installation Instructions: Please review all instructions and the Hewlett-Packard SupportLine User Guide or your Hewlett-Packard support terms and conditions for precautions, scope of license, restrictions, and, limitation of liability and warranties, before installing this patch. ------------------------------------------------------------ 1. Back up your system before installing a patch. 2. Login as root. 3. Copy the patch to the /tmp directory. 4. Move to the /tmp directory and unshar the patch: cd /tmp sh PHSS_28389 5a. For a standalone system, run swinstall to install the patch: swinstall -x autoreboot=true -x match_target=true \ -s /tmp/PHSS_28389.depot By default swinstall will archive the original software in /var/adm/sw/patch/PHSS_28389. If you do not wish to retain a copy of the original software, you can create an empty file named /var/adm/sw/patch/PATCH_NOSAVE. WARNING: If this file exists when a patch is installed, the patch cannot be deinstalled. Please be careful when using this feature. It is recommended that you move the PHSS_28389.text file to /var/adm/sw/patch for future reference. To put this patch on a magnetic tape and install from the tape drive, use the command: dd if=/tmp/PHSS_28389.depot of=/dev/rmt/0m bs=2k Special Installation Instructions: If there are any ovw sessions running on either the Management Station or on any Management Consoles, these sessions need to be closed. The "ovstop" command should then be executed. WARNING : the patch will not install if any Network Node Manager processes are detected. NOTE : ovstart is NOT executed after the patch is loaded You will need to manually run ovstart. Also, in order to keep a history of the patches installed on your system the post-install script will attempt to copy this .text file to /opt/OV/ReleaseNotes/patches. Please make sure this file is in /tmp before installation. ========================================================