Patch Name: PHSS_27966 Patch Description: s700_800 10.20 OV WBSSPIa.02.00.00 Multi-problem Creation Date: 02/11/05 Post Date: 02/11/07 Hardware Platforms - OS Releases: s700: 10.20 s800: 10.20 Products: HP OpenView Smart Plug-In for WebSphere a.02.00.00 Filesets: WBSSPI.WBSSPI-HPUX,A.02.00.00 WBSSPI.WBSSPI-SOL,A.02.00.00 WBSSPI.WBSSPI-AIX,A.02.00.00 WBSSPI.WBSSPI-NT,A.02.00.00 Automatic Reboot?: No Status: General Release Critical: No Path Name: /hp-ux_patches/s700_800/10.X/PHSS_27966 Symptoms: PHSS_27966: - R555018544 - All SPI scripts fail on OVO 6 Solaris agents - R555017595 - Reporter data for a down app server is missing - R555018602 - Monitoring fails when WebSphere security is on - R555018984 - Several calculated metrics are returning no data. Defect Description: PHSS_27966: Resolution: R555018544 - All SPI scripts fail on OVO 6 Solaris agents PROBLEM: The SPI fails to run on OVO 6 on Solaris with the message: ld.so.1: /opt/OV/contrib/perl/bin/perl: fatal: libopcperl.so: open failed: No such file or directory Killed CAUSE: The file libopcperl.so is missing from the SPI's perl installation. FIX: Install the missing file R555017595 - Reporter data for a down app server is missing PROBLEM: When an app server is down, the SPI should report metric value "0" to the Reporter log file. Instead, no data is written. This doesn't effect the uptime calculation which is the primary purpose for the Reporter reports, but it lumps app server downtime under No Data in the report tables. CAUSE: The Reporter data logging was not properly sequenced in the case when a server was down and metric 2 was requested. FIX: The collector source was corrected. The internal metric definitions and the OVO templates needed to be adjusted to be in sync. R555018602 - Monitoring fails when WebSphere security is on PROBLEM: When WebSphere security is turned on, the monitor will not be able to contact the server for any metric information. CAUSE: WebSphere security presents a login challenge for access to the PMI client. The collector software did not incorporate login/password capability. FIX: Collector software was modified to handle a login and password. R555018984 PROBLEM: Several metrics are returning no data in WBSSPI A.02.00. Affected metrics: WBSSPI_0014, WBSSPI_0022, WBSSPI_0222, WBSSPI_0024, WBSSPI_0224, WBSSPI_0042, WBSSPI_0045, WBSSPI_0245, WBSSPI_0047, WBSSPI_0247, WBSSPI_0065, WBSSPI_0265, WBSSPI_0066, WBSSPI_0266, WBSSPI_0074, WBSSPI_0075, WBSSPI_0076, WBSSPI_0078 CAUSE: Metrics that have an interval in their formula where the parameter to the interval is used previously in the formula will fail and return no value. FIX: Fixed the coding problem in the collector program that caused the error. SR: R555018602 R555017595 R555018984 R555018544 Patch Files: /var/opt/OV/share/databases/OpC/mgd_node/customer/hp/ pa-risc/hp-ux11/cmds/wasspi_wbs_verify.Z /var/opt/OV/share/databases/OpC/mgd_node/customer/hp/ pa-risc/hp-ux11/monitor/wasspi_wbs_config.pl.Z /var/opt/OV/share/databases/OpC/mgd_node/customer/hp/ pa-risc/hp-ux11/monitor/wasspi_wbs_ca.Z /var/opt/OV/share/databases/OpC/mgd_node/customer/sun/sparc/ solaris/monitor/wasspi_wbs_config.Z /var/opt/OV/share/databases/OpC/mgd_node/customer/sun/sparc/ solaris/monitor/wasspi_wbs_config.pl.Z /var/opt/OV/share/databases/OpC/mgd_node/customer/sun/sparc/ solaris/monitor/wasspi_wbs_ca.Z /var/opt/OV/share/databases/OpC/mgd_node/customer/sun/sparc/ solaris/cmds/wasspi_wbs_verify.Z /var/opt/OV/share/databases/OpC/mgd_node/customer/ibm/ rs6000/aix/monitor/wasspi_wbs_config.pl.Z /var/opt/OV/share/databases/OpC/mgd_node/customer/ibm/ rs6000/aix/monitor/wasspi_wbs_ca.Z /var/opt/OV/share/databases/OpC/mgd_node/customer/ibm/ rs6000/aix/cmds/wasspi_wbs_verify.Z /var/opt/OV/share/databases/OpC/mgd_node/customer/ms/intel/ nt/cmds/wasspi_wbs_verify.exe /var/opt/OV/share/databases/OpC/mgd_node/customer/ms/intel/ nt/monitor/wasspi_wbs_config.exe /var/opt/OV/share/databases/OpC/mgd_node/customer/ms/intel/ nt/monitor/wasspi_wbs_ca.exe what(1) Output: /var/opt/OV/share/databases/OpC/mgd_node/customer/hp/ pa-risc/hp-ux11/cmds/wasspi_wbs_verify.Z: None /var/opt/OV/share/databases/OpC/mgd_node/customer/hp/ pa-risc/hp-ux11/monitor/wasspi_wbs_config.pl.Z: None /var/opt/OV/share/databases/OpC/mgd_node/customer/hp/ pa-risc/hp-ux11/monitor/wasspi_wbs_ca.Z: None /var/opt/OV/share/databases/OpC/mgd_node/customer/sun/sparc/ solaris/monitor/wasspi_wbs_config.Z: None /var/opt/OV/share/databases/OpC/mgd_node/customer/sun/sparc/ solaris/monitor/wasspi_wbs_config.pl.Z: None /var/opt/OV/share/databases/OpC/mgd_node/customer/sun/sparc/ solaris/monitor/wasspi_wbs_ca.Z: None /var/opt/OV/share/databases/OpC/mgd_node/customer/sun/sparc/ solaris/cmds/wasspi_wbs_verify.Z: None /var/opt/OV/share/databases/OpC/mgd_node/customer/ibm/ rs6000/aix/monitor/wasspi_wbs_config.pl.Z: None /var/opt/OV/share/databases/OpC/mgd_node/customer/ibm/ rs6000/aix/monitor/wasspi_wbs_ca.Z: None /var/opt/OV/share/databases/OpC/mgd_node/customer/ibm/ rs6000/aix/cmds/wasspi_wbs_verify.Z: None /var/opt/OV/share/databases/OpC/mgd_node/customer/ms/intel/ nt/cmds/wasspi_wbs_verify.exe: yaccpar 1.8 (Berkeley) 01/20/91 /var/opt/OV/share/databases/OpC/mgd_node/customer/ms/intel/ nt/monitor/wasspi_wbs_config.exe: yaccpar 1.8 (Berkeley) 01/20/91 /var/opt/OV/share/databases/OpC/mgd_node/customer/ms/intel/ nt/monitor/wasspi_wbs_ca.exe: yaccpar 1.8 (Berkeley) 01/20/91 cksum(1) Output: 3634951765 5561 /var/opt/OV/share/databases/OpC/mgd_node/ customer/hp/pa-risc/hp-ux11/cmds/wasspi_wbs_verify.Z 712818344 2793863 /var/opt/OV/share/databases/OpC/mgd_node/ customer/hp/pa-risc/hp-ux11/monitor/ wasspi_wbs_config.pl.Z 1417493501 4816 /var/opt/OV/share/databases/OpC/mgd_node/ customer/hp/pa-risc/hp-ux11/monitor/wasspi_wbs_ca.Z 899281137 1302018 /var/opt/OV/share/databases/OpC/mgd_node/ customer/sun/sparc/solaris/monitor/ wasspi_wbs_config.Z 3830254488 2793513 /var/opt/OV/share/databases/OpC/mgd_node/ customer/sun/sparc/solaris/monitor/ wasspi_wbs_config.pl.Z 2168987027 4841 /var/opt/OV/share/databases/OpC/mgd_node/ customer/sun/sparc/solaris/monitor/wasspi_wbs_ca.Z 3959220488 5611 /var/opt/OV/share/databases/OpC/mgd_node/ customer/sun/sparc/solaris/cmds/wasspi_wbs_verify.Z 1729296685 2793559 /var/opt/OV/share/databases/OpC/mgd_node/ customer/ibm/rs6000/aix/monitor/ wasspi_wbs_config.pl.Z 3946618349 4838 /var/opt/OV/share/databases/OpC/mgd_node/ customer/ibm/rs6000/aix/monitor/wasspi_wbs_ca.Z 1237827337 5592 /var/opt/OV/share/databases/OpC/mgd_node/ customer/ibm/rs6000/aix/cmds/wasspi_wbs_verify.Z 2334770365 1630208 /var/opt/OV/share/databases/OpC/mgd_node/ customer/ms/intel/nt/cmds/wasspi_wbs_verify.exe 2870582530 6021120 /var/opt/OV/share/databases/OpC/mgd_node/ customer/ms/intel/nt/monitor/wasspi_wbs_config.exe 1138452802 1548288 /var/opt/OV/share/databases/OpC/mgd_node/ customer/ms/intel/nt/monitor/wasspi_wbs_ca.exe Patch Conflicts: None Patch Dependencies: None Hardware Dependencies: None Other Dependencies: None Supersedes: None Equivalent Patches: PHSS_27967: s700: 11.00 11.11 s800: 11.00 11.11 ITOSOL_00176: sparcSOL: 2.3 2.4 2.5 2.6 2.7 2.8 Patch Package Size: 18550 KBytes Installation Instructions: Please review all instructions and the Hewlett-Packard SupportLine User Guide or your Hewlett-Packard support terms and conditions for precautions, scope of license, restrictions, and, limitation of liability and warranties, before installing this patch. ------------------------------------------------------------ 1. Back up your system before installing a patch. 2. Login as root. 3. Copy the patch to the /tmp directory. 4. Move to the /tmp directory and unshar the patch: cd /tmp sh PHSS_27966 5a. For a standalone system, run swinstall to install the patch: swinstall -x autoreboot=true -x match_target=true \ -s /tmp/PHSS_27966.depot By default swinstall will archive the original software in /var/adm/sw/patch/PHSS_27966. If you do not wish to retain a copy of the original software, you can create an empty file named /var/adm/sw/patch/PATCH_NOSAVE. WARNING: If this file exists when a patch is installed, the patch cannot be deinstalled. Please be careful when using this feature. It is recommended that you move the PHSS_27966.text file to /var/adm/sw/patch for future reference. To put this patch on a magnetic tape and install from the tape drive, use the command: dd if=/tmp/PHSS_27966.depot of=/dev/rmt/0m bs=2k Special Installation Instructions: PHSS_27966: After installing the patch, use OVO to deploy Actions, Monitors, and Commands to the managed nodes where the WebLogic is running. Then run the application "Config WLSSPI" on those managed nodes.