Patch Name: PHSS_25665 Patch Description: s700_800 10.20 OV ITO6.0X HP-UX 10.20 OV-PA Agent C.03.50 Creation Date: 01/11/09 Post Date: 01/12/17 Hardware Platforms - OS Releases: s700: 10.20 s800: 10.20 Products: OpenView IT/Operations 6.0 Filesets: OVOPC-PA-CLT.OVOPC-PA-HP10,A.06.00 Automatic Reboot?: No Status: General Release Critical: No Path Name: /hp-ux_patches/s700_800/10.X/PHSS_25665 Symptoms: PHSS_25665: - 8606163706 Various process memory metrics and process memory region metrics do not report values greater than 4 GB. - 8606165364 Data for classes with multiple instances (i.e. all except GLOBAL) is summarized incorrectly by the export function of extract when a shift is specified and the end of the shift occurs before the end of the summarization interval. - 8606200749 In Glance, the "Network By Interface" metric screen values should consist of only physical numeric metrics values for HPUX 11.0. (JAGad69925) - R555010638 PROC_CPU_TOTAL_UTIL_CUM can generate invalid values. This can be seen when monitoring a multi-threaded cpu intensive process. The value will drop due to an overflow. - R555010312 On HP-UX 11.XX, begining with the C.03.25.00 release of MeasureWare, a known problem exists. During shutdown, perflbd and/or agdbserver may fail to shutdown properly. - R555010653 On systems with a high process creation rate (fork rate), GBL_ALIVE_PROC and PROC_INTERVAL_ALIVE are intermittently incorrect. The values appear to be excessively high. PHSS_24619: - 8606172810 In cases where the PerfView system is no longer available (ip changed, pv removed, etc.) - 8606179953 A process not associated with MeasureWare is terminated by the MeasureWare shutdown script (ie. "mwa stop"). - 8606188240 For systems with >32 disks, extracted logfiles that are created including Global Summary data in the extract using VPPA C.03.20 result in an unreadable extracted logfile. - 8606189304 A memory leak has been detected in C.03.20.00. This leak can be seen when running glance or gpm at a shorter interval for several days. - 8606193105 On B.11.11 the performance tools are accessing NFS direct mounted directories causing the autofs timer to reset. - 8606194442 For glance and gpm version C.03.20 running on HPUX 11.0 the 1, 5 & 15 minute processor load average metrics are presenting only whole number values. - R555005836 Specifying application=all in the parm file produces an application record. - R555007839 Systems with large disk configurations are experiencing unsatifactory overhead when running the performance tools. - R555008630 The prompts output from the "perfstat -z" command for creating a tar archive of MeasureWare log files are confusing. - R555009961 On HPUX 11.x systems the GBL_CPU metrics do not always represent the normalized sum of the BYCPU_CPU metrics. - R555010346 Non-HPUX platform versions of extract attempting to interpret HPUX MeasureWare version C.03.20 /C.03.25 application data may experience some unusual values for PRM specific metrics. - R555010390 On hpux 11.11 releases of the performance tools the PRM_CPU metrics are incorrect. - R555010424 It is possible that new process and killed process events will fail to match. These are, respectively, Interest Reasons 'N' and 'K'. PHSS_23969: - 8606168043 The metric BYDSK_AVG_SERVICE_TIME is not displayed as a real number with two decimal places of precision. - 8606178177 Whitespace characters trailing application names in the parm file can result in 'visually duplicate' application names in logidx for OVPA. These 'duplicates' also appear in Perfview, extract, etc. - R555009639 The MPE metrics GBL_CPU_TOTAL_UTIL and GBL_CPU_TOTAL_TIME are reporting "missing" when an export of MPE extracted logs is performed with MPE test file "rxday" which contains 1 CPU worth of data. - R555009970 In Measureware versions C.02.60 and greater have changed the ARM "application response and measurement" libraries to use pthreads rather than user/dce threads. - R555010113 On HP-UX 11.0 the performance tools can experience intermittent SIGBUS failures. - R555010145 HP-UX MeasureWare cannot read application data from Sun MeasureWare logfiles from Sun MeasureWare versions C.02.53 or C.03.10. - R555010185 HP-UX MeasureWare version C.03.20 cannot access process data from Sun logs written with version C.03.10 - R555010195 HP-UX MeasureWare version C.03.20 cannot access tansaction data from Sun logs written with version C.03.10 or AIX logs written with version C.03.15. PHSS_22480: - 5003449975 MeasureWare extract appends duplicate records to extracted log. - 5003456681 LV_SPACE_UTIL not updated when file system is expanded. - 8606107840 Cannot connect to MeasureWare through a NAT firewall. - 8606157484 Dependencies on transitional links should have been removed, some were missed. - D500397968 Process Resource Manager metrics not supported by MeasureWare. - R555007835 Incorrect extra LAN entries reported with Auto- Port Aggregation. - R555008431 Process cpu metrics incorrect for multi threaded process run with nice. - R555008831 MeasureWare rep_server can get memory exception reading extracted log. - R555009120 MeasureWare extract can get memory exception processing logs with too many devices. - R555009152 MeasureWare extract creates duplicate records extracting NETIF data. Defect Description: PHSS_25665: check the list of the symptoms Resolution: Update version of OVPA deployable subagent to C.03.50. Deployable to HP-UX 10.x OVO Managed Nodes. PHSS_24619: check the list of the symptoms Resolution: Update version of OVPA deployable subagent to C.03.35. Deployable to HP-UX 10.x OVO Managed Nodes. PHSS_23969: check the list of the symptoms Resolution: Update version of OVPA deployable subagent to C.03.25. Deployable to HP-UX 10.x OVO Managed Nodes. PHSS_22480: check the list of the symptoms Resolution: Update version of OVPA deployable subagent to C.03.20. Deployable to HP-UX 10.x OVO Managed Nodes. SR: R555010653 8606165364 R555010638 8606200749 8606163706 R555010312 R555007839 R555010424 R555008630 R555005836 8606179953 8606193105 R555010346 R555009961 8606194442 8606172810 R555010390 8606188240 8606189304 R555010145 8606178177 R555009639 R555010113 R555009970 R555010185 R555010195 8606168043 D500397968 R555008431 R555009152 8606107840 5003456681 5003449975 R555009120 8606157484 R555008831 R555007835 Patch Files: /var/opt/OV/share/databases/subagent/VP_Perf_Agt/hp/s700/ hp-ux10/C.03.50/install/ovpa_inst /var/opt/OV/share/databases/subagent/VP_Perf_Agt/hp/s700/ hp-ux10/C.03.50/ovpa_pkg.Z /var/opt/OV/share/databases/subagent/VP_Perf_Agt/hp/s700/ hp-ux10/SubAgentPlatform /var/opt/OV/share/databases/subagent/VP_Perf_Agt/hp/s800/ hp-ux10/SubAgentPlatform what(1) Output: /var/opt/OV/share/databases/subagent/VP_Perf_Agt/hp/s700/ hp-ux10/C.03.50/install/ovpa_inst: rsubagtinst C.03.50.00 10/12/01 =*= /var/opt/OV/share/databases/subagent/VP_Perf_Agt/hp/s700/ hp-ux10/C.03.50/ovpa_pkg.Z: $Revision HP-UX 10.20: 01Jun00 dhynie $ $Revision HP-UX 10.20 19Mar01 danielh $ $Revision HP-UX 10.20: 01Jun00 dhynie $ $Revision HP-UX 10.20: 28Jun00 dhynie $ $Revision HP-UX 10.20: 16Jan01 dhynie $ $Revision HP-UX 10.20: 28Jun00 dhynie $ $Revision HP-UX: 10.20 18Dec00 dhynie $ $Revision HP-UX 10.20: 19Mar01 danielh $ $Revision HP-UX: 10.20 & 11.00 01Jun00 dhynie $ $Revision HP-UX: 10.20 & 11.00 01Jun00 dhynie $ $Revision HP-UX: 10.20 & 11.00 01Jun00 dhynie $ $Revision HP-UX: 10.20 & 11.00 17Jul00 dhynie $ $Revision HP-UX: 10.20 & 11.00 17Jul00 dhynie $ $Revision HP-UX: 10.20 & 11.00 01Jun00 dhynie $ $Revision HP-UX 10.20 & 11.00: 01Jun00 dhynie $ $Revision HP-UX 10.20 & 11.00: 01Jun00 dhynie $ $Revision HP-UX: 10.20 & 11.00 01Jun00 dhynie $ /var/opt/OV/share/databases/subagent/VP_Perf_Agt/hp/s700/ hp-ux10/SubAgentPlatform: None /var/opt/OV/share/databases/subagent/VP_Perf_Agt/hp/s800/ hp-ux10/SubAgentPlatform: None cksum(1) Output: 3259331587 4671 /var/opt/OV/share/databases/subagent/ VP_Perf_Agt/hp/s700/hp-ux10/C.03.50/install/ ovpa_inst 2105813418 18739200 /var/opt/OV/share/databases/subagent/ VP_Perf_Agt/hp/s700/hp-ux10/C.03.50/ovpa_pkg.Z 4182654993 738 /var/opt/OV/share/databases/subagent/ VP_Perf_Agt/hp/s700/hp-ux10/SubAgentPlatform 918574948 738 /var/opt/OV/share/databases/subagent/ VP_Perf_Agt/hp/s800/hp-ux10/SubAgentPlatform Patch Conflicts: None Patch Dependencies: None Hardware Dependencies: None Other Dependencies: None Supersedes: PHSS_22480 PHSS_23969 PHSS_24619 Equivalent Patches: PHSS_25666: s700: 11.00 s800: 11.00 Patch Package Size: 18370 KBytes Installation Instructions: Please review all instructions and the Hewlett-Packard SupportLine User Guide or your Hewlett-Packard support terms and conditions for precautions, scope of license, restrictions, and, limitation of liability and warranties, before installing this patch. ------------------------------------------------------------ 1. Back up your system before installing a patch. 2. Login as root. 3. Copy the patch to the /tmp directory. 4. Move to the /tmp directory and unshar the patch: cd /tmp sh PHSS_25665 5a. For a standalone system, run swinstall to install the patch: swinstall -x autoreboot=true -x match_target=true \ -s /tmp/PHSS_25665.depot By default swinstall will archive the original software in /var/adm/sw/patch/PHSS_25665. If you do not wish to retain a copy of the original software, you can create an empty file named /var/adm/sw/patch/PATCH_NOSAVE. WARNING: If this file exists when a patch is installed, the patch cannot be deinstalled. Please be careful when using this feature. It is recommended that you move the PHSS_25665.text file to /var/adm/sw/patch for future reference. To put this patch on a magnetic tape and install from the tape drive, use the command: dd if=/tmp/PHSS_25665.depot of=/dev/rmt/0m bs=2k Special Installation Instructions: This patch supersedes one or more previous patches. If the superseded patches included special installation instructions those instructions can be found below. PHSS_25665: None PHSS_24619: None PHSS_23969: None PHSS_22480: None