Patch Name: PHSS_25202 Patch Description: s700_800 10.20 OV ITO/SUNMC2.X Integration Patch A.02.01 Creation Date: 01/09/11 Post Date: 01/09/14 Hardware Platforms - OS Releases: s700: 10.20 s800: 10.20 Products: OpenView IT/Operations Integration for SunMC 2.1 Filesets: SYMINT.SYMINT-CORE,A.02.00 Automatic Reboot?: No Status: General Release Critical: No Path Name: /hp-ux_patches/s700_800/10.X/PHSS_25202 Symptoms: PHSS_25202: - Mapper dumps core after some messages are transmitted from SunMC to VPO. After some time, Mapper is restarted by the monitor template and a message informing that Mapper was not running and was restarted is displayed in the Message Browser. (H555005260) - SunMC server does not forward any alarms when more than approximately 35 nodes are defined in the /var/opt/OV/conf/OpC/sy-nodes.cfg file. Mapper connects to SunMC but no alarms are received nor forwarded to VPO. (H555004616) - Duplicate nodes in the node list (/var/opt/OV/conf/OpC/sy-nodes.cfg) cause that duplicate alarms are forwarded to VPO. For example, if the same node is specified twice in the node list, then for one alarm event two identical alarm messages are forwarded to VPO. (H555004633) - No error message is displayed if SunMC server is not specified. (H555004824) - When Get nodes and Start button have focus, the actions are executed by pressing any keyboard key. (H555004828) - Support for SunMC 3.0 This patch also includes support for SunMC 3.0. Workaround is not needed anymore. Defect Description: PHSS_25202: check the list of the symptoms Resolution: check the list of the symptoms SR: H555005260 H555004828 H555004824 H555004633 H555004616 Patch Files: /var/opt/OV/share/databases/OpC/mgd_node/customer/sun/sparc/ solaris/cmds/setenv /var/opt/OV/share/databases/OpC/mgd_node/customer/sun/sparc/ solaris/cmds/libsymmap.so /var/opt/OV/share/databases/OpC/mgd_node/customer/sun/sparc/ solaris/cmds/SYMINT.jar /var/opt/OV/share/databases/OpC/mgd_node/customer/ms/intel/ nt/cmds/SYMINT.jar what(1) Output: /var/opt/OV/share/databases/OpC/mgd_node/customer/sun/sparc/ solaris/cmds/setenv: None /var/opt/OV/share/databases/OpC/mgd_node/customer/sun/sparc/ solaris/cmds/libsymmap.so: HP OpenView VantagePoint Prerelease for Sun Solaris A.06.03.2 (04/17/01) stdlib.h 1.40 97/06/30 SMI feature_tests.h 1.13 97/06/26 SMI string.h 1.19 96/03/12 SMI unistd.h 1.45 97/06/06 SMI types.h 1.51 97/05/06 SMI isa_defs.h 1.11 97/03/21 SMI machtypes.h 1.11 96/04/29 SMI int_types.h 1.4 96/09/25 SMI select.h 1.11 96/06/20 SMI time.h 2.52 96/11/15 SMI time.h 1.25 96/03/12 SMI siginfo.h 1.39 96/06/28 SMI machsig.h 1.12 96/04/29 SMI unistd.h 1.29 96/06/05 SMI jni.h 1.43 98/08/07 SMI stdio.h 1.49 97/05/09 SMI va_list.h 1.6 96/01/26 SMI stdarg.h 1.38 96/01/26 SMI jni_md.h 1.10 98/07/27 SMI limits.h 1.35 97/02/25 SMI int_limits.h 1.3 96/09/23 SMI stdio.h 1.49 97/05/09 SMI feature_tests.h 1.13 97/06/26 SMI va_list.h 1.6 96/01/26 SMI string.h 1.19 96/03/12 SMI iconv.h 1.2 94/01/21 SMI types.h 1.51 97/05/06 SMI isa_defs.h 1.11 97/03/21 SMI machtypes.h 1.11 96/04/29 SMI int_types.h 1.4 96/09/25 SMI select.h 1.11 96/06/20 SMI time.h 2.52 96/11/15 SMI time.h 1.25 96/03/12 SMI siginfo.h 1.39 96/06/28 SMI machsig.h 1.12 96/04/29 SMI jni.h 1.43 98/08/07 SMI stdarg.h 1.38 96/01/26 SMI jni_md.h 1.10 98/07/27 SMI limits.h 1.35 97/02/25 SMI int_limits.h 1.3 96/09/23 SMI stdio.h 1.49 97/05/09 SMI feature_tests.h 1.13 97/06/26 SMI va_list.h 1.6 96/01/26 SMI jni.h 1.43 98/08/07 SMI stdarg.h 1.38 96/01/26 SMI jni_md.h 1.10 98/07/27 SMI isa_defs.h 1.11 97/03/21 SMI types.h 1.51 97/05/06 SMI machtypes.h 1.11 96/04/29 SMI int_types.h 1.4 96/09/25 SMI select.h 1.11 96/06/20 SMI time.h 2.52 96/11/15 SMI time.h 1.25 96/03/12 SMI siginfo.h 1.39 96/06/28 SMI machsig.h 1.12 96/04/29 SMI limits.h 1.35 97/02/25 SMI int_limits.h 1.3 96/09/23 SMI stdlib.h 1.40 97/06/30 SMI feature_tests.h 1.13 97/06/26 SMI stdio.h 1.49 97/05/09 SMI feature_tests.h 1.13 97/06/26 SMI va_list.h 1.6 96/01/26 SMI fcntl.h 1.12 96/06/17 SMI types.h 1.51 97/05/06 SMI isa_defs.h 1.11 97/03/21 SMI machtypes.h 1.11 96/04/29 SMI int_types.h 1.4 96/09/25 SMI select.h 1.11 96/06/20 SMI time.h 2.52 96/11/15 SMI time.h 1.25 96/03/12 SMI siginfo.h 1.39 96/06/28 SMI machsig.h 1.12 96/04/29 SMI fcntl.h 1.37 96/07/07 SMI errno.h 1.14 95/10/30 SMI errno.h 1.16 95/07/04 SMI stat.h 1.34 96/06/03 SMI jni.h 1.43 98/08/07 SMI stdarg.h 1.38 96/01/26 SMI jni_md.h 1.10 98/07/27 SMI limits.h 1.35 97/02/25 SMI int_limits.h 1.3 96/09/23 SMI HP OpenView VantagePoint Prerelease for Sun Solaris A.06.03.2 (04/17/01) /var/opt/OV/share/databases/OpC/mgd_node/customer/sun/sparc/ solaris/cmds/SYMINT.jar: None /var/opt/OV/share/databases/OpC/mgd_node/customer/ms/intel/ nt/cmds/SYMINT.jar: None cksum(1) Output: 3548653976 1274 /var/opt/OV/share/databases/OpC/mgd_node/ customer/sun/sparc/solaris/cmds/setenv 4003788383 41080 /var/opt/OV/share/databases/OpC/mgd_node/ customer/sun/sparc/solaris/cmds/libsymmap.so 2888007550 52587 /var/opt/OV/share/databases/OpC/mgd_node/ customer/sun/sparc/solaris/cmds/SYMINT.jar 2888007550 52587 /var/opt/OV/share/databases/OpC/mgd_node/ customer/ms/intel/nt/cmds/SYMINT.jar Patch Conflicts: None Patch Dependencies: None Hardware Dependencies: None Other Dependencies: None Supersedes: None Equivalent Patches: ITOSOL_00079: sparcSOL: 2.6 2.7 2.8 PHSS_25203: s700: 11.00 s800: 11.00 Patch Package Size: 200 KBytes Installation Instructions: Please review all instructions and the Hewlett-Packard SupportLine User Guide or your Hewlett-Packard support terms and conditions for precautions, scope of license, restrictions, and, limitation of liability and warranties, before installing this patch. ------------------------------------------------------------ 1. Back up your system before installing a patch. 2. Login as root. 3. Copy the patch to the /tmp directory. 4. Move to the /tmp directory and unshar the patch: cd /tmp sh PHSS_25202 5a. For a standalone system, run swinstall to install the patch: swinstall -x autoreboot=true -x match_target=true \ -s /tmp/PHSS_25202.depot By default swinstall will archive the original software in /var/adm/sw/patch/PHSS_25202. If you do not wish to retain a copy of the original software, you can create an empty file named /var/adm/sw/patch/PATCH_NOSAVE. WARNING: If this file exists when a patch is installed, the patch cannot be deinstalled. Please be careful when using this feature. It is recommended that you move the PHSS_25202.text file to /var/adm/sw/patch for future reference. To put this patch on a magnetic tape and install from the tape drive, use the command: dd if=/tmp/PHSS_25202.depot of=/dev/rmt/0m bs=2k Special Installation Instructions: BEFORE LOADING THIS PATCH... o It provides bug fixes and enhancements for the SunMC integration A.02.00. (A) Patch Installation Instructions ------------------------------- (A1) Install the patch, following the standard installation instructions (see above). (A2) After installing the patch, distribute upgraded files to nodes where Mapper is running. - Stop and disable Mapper on selected node(s) with the Disable application in ITO Application Group:SunMC window. - Update ITO configuration on selected node(s). Actions->Agents-> Install / Update SW & Config... - Wait until distribution succeeds (message in Message Browser). - Enable and start Mapper on selected node(s) with the Enable application in ITO Application Group:SunMC window. (B) Patch Deinstallation Instructions --------------------------------- (B1) To deinstall the patch PHSS_25202 run swremove: NOTE: Before removing the patch, stop all VPO server processes, as described in the Patch Installation Instructions (A1). # swremove PHSS_25202 (B2) After deinstalling the patch, distribute previous files to nodes where Mapper is running - Stop and disable Mapper on selected node(s) with the Disable application in ITO Application Group:SunMC window. - Update ITO configuration on selected node(s) Actions->Agents-> Install / Update SW & Config... - Wait until distribution succeeds (message in Message Browser). - Enable and start Mapper on selected node(s) with the Enable application in ITO Application Group:SunMC window.