Patch Name: PHSS_23675 Patch Description: s700_800 10.20 OV ITO5.3X NCR Agent Patch A.05.37 Creation Date: 01/04/09 Post Date: 01/04/19 Hardware Platforms - OS Releases: s700: 10.20 s800: 10.20 Products: OpenView IT/Operations 5.3 Filesets: OVOPC-CLT-ENG.OVOPC-NCR-CLT,A.05.30 Automatic Reboot?: No Status: General Release Critical: No Path Name: /hp-ux_patches/s700_800/10.X/PHSS_23675 Symptoms: PHSS_23675: - ITO agent startup script hangs without end if failure occurs - Installing UNIX agents from an ITO server which has no transition link from /bin to /usr/bin will leave a temporay file /tmp/remsh.out and an error message in the install.log file: ... opcping: '/bin/rm' not found - Problems with allowed port range. - When executing large numbers of autoactions, some of them were staying in 'running' state. PHSS_22531: - ITO agent startup script hangs without end if failure occurs - Setting up a logfile template that uses a dynamic path definition, like: <`echo "/tmp/path with spaces/logfile1.txt"`> This path will be handled as three logfiles: - /tmp/path - with - spaces/logfile1.txt - RPC template distribution fails if too many ( > ~70) templates are distributed. - In NAT environments the distribution does not work when an IP address is set for the system that does not physically exists on any of its network cards. PHSS_21048: - Some NCR hardware platforms are not supported: (41xx,43xx,44xx,47xx) - After successful installation Agents are not running. PHSS_20520: - Control Agent deregistered at llbd on NCR boxes Defect Description: PHSS_23675: check the list of the symptoms PHSS_22531: check the list of the symptoms PHSS_21048: - Installation scripts are not checking for these (41xx,43xx,44xx,47xx) hardware types, so they are not recognized as NCR hardware. - Installation check for running DCE processes matches all processes ending with 'rpcd' Resolution: - Installations scripts are now updated with these new hardware types (41xx,43xx,44xx,47xx) so they are now recognized as NCR hardware. - Installation script checking procedure is now improved so that only exact processes are detected. PHSS_20520: - Control Agent stop responding to requests from Mgmt Server Resolution: - Fixed Control agent registration problems SR: H555003536 H555003277 H555000268 B555007898 B555007709 B555007439 B555007233 B555007187 B555006078 B555001737 8606141434 8606124616 Patch Files: /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/AgentPlatform /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.37/RPC_NCS/opc_pkg.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.37/RPC_NCS/install/opcrclchk /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.37/RPC_NCS/install/opcrdschk /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.37/RPC_NCS/install/opcrndchk /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.37/RPC_NCS/install/opcroschk /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.37/RPC_NCS/install/opcrverchk /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.37/RPC_NCS/install/opcrinst /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.37/RPC_NCS/install/opcnsl /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.37/RPC_NCS/monitor/ana_disk.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.37/RPC_NCS/monitor/cpu_mon.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.37/RPC_NCS/monitor/disk_mon.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.37/RPC_NCS/monitor/last_logs.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.37/RPC_NCS/monitor/mailq_l.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.37/RPC_NCS/monitor/perf_alxp.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.37/RPC_NCS/monitor/proc_mon.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.37/RPC_NCS/monitor/sh_procs.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.37/RPC_NCS/monitor/swap_mon.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.37/RPC_NCS/monitor/vp_chk.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.37/RPC_NCS/monitor/mwa_read.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.37/RPC_NCS/monitor/opcfwtmp.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.37/RPC_NCS/actions/mailq_pr.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.37/RPC_NCS/actions/st_inetd.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.37/RPC_NCS/actions/st_mail.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.37/RPC_NCS/actions/pv.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.37/RPC_NCS/actions/itogpm.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.37/RPC_NCS/cmds/opcdf.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.37/RPC_NCS/cmds/opclpst.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.37/RPC_NCS/cmds/opcps.Z /opt/OV/OpC/examples/progs/Makef.ncr what(1) Output: /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/AgentPlatform: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.37/RPC_NCS/opc_pkg.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.37/RPC_NCS/install/opcrclchk: HP OpenView IT/Operations A.05.37 (04/06/01) /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.37/RPC_NCS/install/opcrdschk: HP OpenView IT/Operations A.05.37 (04/06/01) /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.37/RPC_NCS/install/opcrndchk: HP OpenView IT/Operations A.05.37 (04/06/01) /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.37/RPC_NCS/install/opcroschk: HP OpenView IT/Operations A.05.37 (04/06/01) /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.37/RPC_NCS/install/opcrverchk: HP OpenView IT/Operations A.05.37 (04/06/01) /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.37/RPC_NCS/install/opcrinst: HP OpenView IT/Operations A.05.37 (04/06/01) /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.37/RPC_NCS/install/opcnsl: HP OpenView IT/Operations A.05.37 (04/06/01) SCDE Version 03.03.00 SCDE Version 03.03.00 SCDE Version 03.03.00 :stdio.h 9.1.1.3 :types.h 23.1.1.6 :mplock.h 23.1.1.3 ./sccs/NSTSRC/relmp/OS2.00.00/usr/src/uts/i386/sys/i pl.h:ipl.h 1.1 head.sys:sys/ipl.h 1.1.2.1 ./sccs/NSTSRC/relmp/OS2.00.00/usr/src/uts/i386/sys/m p/locksave.h:locksave.h 1.1 :select.h 23.1.1.2 :time.h 23.1.1.2 /sccs/NSTSRC/relmp/OS2.00.02/usr/src/uts/i386/sys/db t/t_map.h:t_map.h 1.1 :time.h 9.1.1.3 :socket.h 23.1.1.4 :uio.h 23.1.1.2 ./sccs/NSTSRC/relmp/OS2.00.00/usr/src/uts/i386/sys/n etconfig.h:netconfig.h 1.1 head.sys:sys/netconfig.h 1.4.4.1 ./sccs/NSTSRC/relmp/OS2.00.00/usr/src/uts/i386/sys/s ockio.h:sockio.h 1.1 head.sys:sys/sockio.h 1.8.2.1 ./sccs/NSTSRC/relmp/OS2.00.00/usr/src/uts/i386/sys/i occom.h:ioccom.h 1.1 head.sys:sys/ioccom.h 1.4.4.1 :stream.h 23.1.1.2 :vnode.h 23.1.1.3 :mac.h 23.1.1.2 :seg_enum.h 23.1.1.2 :resource.h 23.1.1.2 :poll.h 23.1.1.2 ./sccs/NSTSRC/relmp/OS2.00.00/usr/src/uts/i386/sys/s trmdep.h:strmdep.h 1.1 head.sys:sys/strmdep.h 1.3.6.1 :cred.h 23.1.1.2 :mptypes.h 23.1.1.2 :byteorder.h 23.1.1.2 :mpmacros.h 23.1.1.2 :param.h 23.1.1.2 ./sccs/NSTSRC/relmp/OS2.00.00/usr/src/uts/i386/sys/f s/s5param.h:s5param.h 1.1 head.sys:sys/fs/s5param.h 11.6.7.1 SCDE Version 03.03.00 SCDE Version 03.03.00 SCDE Version 03.03.00 SCDE Version 03.03.00 SCDE Version 03.03.00 SCDE Version 03.03.00 SCDE Version 03.03.00 SCDE Version 03.03.00 SCDE Version 03.03.00 SCDE Version 03.03.00 SCDE Version 03.03.00 SCDE Version 03.03.00 SCDE Version 03.03.00 SCDE Version 03.03.00 SCDE Version 03.03.00 SCDE Version 03.03.00 SCDE Version 03.03.00 SCDE Version 03.03.00 SCDE Version 03.03.00 /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.37/RPC_NCS/monitor/ana_disk.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.37/RPC_NCS/monitor/cpu_mon.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.37/RPC_NCS/monitor/disk_mon.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.37/RPC_NCS/monitor/last_logs.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.37/RPC_NCS/monitor/mailq_l.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.37/RPC_NCS/monitor/perf_alxp.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.37/RPC_NCS/monitor/proc_mon.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.37/RPC_NCS/monitor/sh_procs.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.37/RPC_NCS/monitor/swap_mon.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.37/RPC_NCS/monitor/vp_chk.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.37/RPC_NCS/monitor/mwa_read.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.37/RPC_NCS/monitor/opcfwtmp.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.37/RPC_NCS/actions/mailq_pr.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.37/RPC_NCS/actions/st_inetd.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.37/RPC_NCS/actions/st_mail.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.37/RPC_NCS/actions/pv.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.37/RPC_NCS/actions/itogpm.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.37/RPC_NCS/cmds/opcdf.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.37/RPC_NCS/cmds/opclpst.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.37/RPC_NCS/cmds/opcps.Z: None /opt/OV/OpC/examples/progs/Makef.ncr: None cksum(1) Output: 1469406537 4335 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ncr/3000/unix/AgentPlatform 3184051337 2025588 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ncr/3000/unix/A.05.37/RPC_NCS/opc_pkg.Z 1712499560 27107 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ncr/3000/unix/A.05.37/RPC_NCS/install/ opcrclchk 964785709 28315 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ncr/3000/unix/A.05.37/RPC_NCS/install/ opcrdschk 1539021074 6142 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ncr/3000/unix/A.05.37/RPC_NCS/install/ opcrndchk 3329478669 6111 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ncr/3000/unix/A.05.37/RPC_NCS/install/ opcroschk 1758623373 28213 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ncr/3000/unix/A.05.37/RPC_NCS/install/ opcrverchk 2345703122 102054 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ncr/3000/unix/A.05.37/RPC_NCS/install/ opcrinst 2652978911 9632 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ncr/3000/unix/A.05.37/RPC_NCS/install/opcnsl 2656132492 2554 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ncr/3000/unix/A.05.37/RPC_NCS/monitor/ ana_disk.sh.Z 3393282502 5959 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ncr/3000/unix/A.05.37/RPC_NCS/monitor/ cpu_mon.sh.Z 3786733637 5970 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ncr/3000/unix/A.05.37/RPC_NCS/monitor/ disk_mon.sh.Z 1845883591 5845 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ncr/3000/unix/A.05.37/RPC_NCS/monitor/ last_logs.sh.Z 2972294740 5836 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ncr/3000/unix/A.05.37/RPC_NCS/monitor/ mailq_l.sh.Z 1924249850 3154 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ncr/3000/unix/A.05.37/RPC_NCS/monitor/ perf_alxp.sh.Z 3979391401 5977 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ncr/3000/unix/A.05.37/RPC_NCS/monitor/ proc_mon.sh.Z 594781497 5411 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ncr/3000/unix/A.05.37/RPC_NCS/monitor/ sh_procs.sh.Z 2730716894 5741 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ncr/3000/unix/A.05.37/RPC_NCS/monitor/ swap_mon.sh.Z 1112710885 5675 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ncr/3000/unix/A.05.37/RPC_NCS/monitor/ vp_chk.sh.Z 298044011 5831 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ncr/3000/unix/A.05.37/RPC_NCS/monitor/ mwa_read.sh.Z 1607255682 7758 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ncr/3000/unix/A.05.37/RPC_NCS/monitor/ opcfwtmp.Z 4060372630 2530 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ncr/3000/unix/A.05.37/RPC_NCS/actions/ mailq_pr.sh.Z 1017348701 2708 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ncr/3000/unix/A.05.37/RPC_NCS/actions/ st_inetd.sh.Z 3248270091 2678 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ncr/3000/unix/A.05.37/RPC_NCS/actions/ st_mail.sh.Z 1485275672 5767 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ncr/3000/unix/A.05.37/RPC_NCS/actions/pv.sh.Z 2256386664 1374 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ncr/3000/unix/A.05.37/RPC_NCS/actions/ itogpm.sh.Z 934326957 319 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ncr/3000/unix/A.05.37/RPC_NCS/cmds/opcdf.Z 3091779907 384 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ncr/3000/unix/A.05.37/RPC_NCS/cmds/opclpst.Z 1118181556 395 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ncr/3000/unix/A.05.37/RPC_NCS/cmds/opcps.Z 2799768840 1654 /opt/OV/OpC/examples/progs/Makef.ncr Patch Conflicts: None Patch Dependencies: None Hardware Dependencies: None Other Dependencies: None Supersedes: PHSS_20520 PHSS_21048 PHSS_22531 Equivalent Patches: PHSS_23676: s700: 11.00 s800: 11.00 Patch Package Size: 2380 KBytes Installation Instructions: Please review all instructions and the Hewlett-Packard SupportLine User Guide or your Hewlett-Packard support terms and conditions for precautions, scope of license, restrictions, and, limitation of liability and warranties, before installing this patch. ------------------------------------------------------------ 1. Back up your system before installing a patch. 2. Login as root. 3. Copy the patch to the /tmp directory. 4. Move to the /tmp directory and unshar the patch: cd /tmp sh PHSS_23675 5a. For a standalone system, run swinstall to install the patch: swinstall -x autoreboot=true -x match_target=true \ -s /tmp/PHSS_23675.depot By default swinstall will archive the original software in /var/adm/sw/patch/PHSS_23675. If you do not wish to retain a copy of the original software, you can create an empty file named /var/adm/sw/patch/PATCH_NOSAVE. WARNING: If this file exists when a patch is installed, the patch cannot be deinstalled. Please be careful when using this feature. It is recommended that you move the PHSS_23675.text file to /var/adm/sw/patch for future reference. To put this patch on a magnetic tape and install from the tape drive, use the command: dd if=/tmp/PHSS_23675.depot of=/dev/rmt/0m bs=2k Special Installation Instructions: BEFORE LOADING THIS PATCH... o You may use this patch with the following official ITO release: A.05.30 o DO NOT use this patch with older releases of ITO, for example versions A.05.00 or A.05.11. o This patch provides the HP OV IT/Operations Intelligent Agent to be used with a ITO A.05.30 Management Server system, English and Japanese version. (A) Patch Installation Instructions ------------------------------- (A1) Install the patch, following the standard installation instructions. ------------------------------------------------------ NOTE: For backing up the system before installing a patch, you may use opc_backup(1m). NOTE: MAKE SURE THAT NO AGENT OF THE PLATFORM ADDRESSED BY THIS PATCH IS DISTRIBUTED (either from the ITO Administrator's GUI or from command line using inst.sh) WHILE RUNNING SWINSTALL. NOTE: Don't be afraid of the '-x autoreboot=true' option above. There won't be a reboot due to this ITO patch. You can skip this option if you like. NOTE: This patch must be installed on the ITO Management Server system, NOT on an ITO Managed Node directly. Changes will take effect on managed nodes by means of ITO Software Distribution (using 'Force Update' if there is already an agent installed on the managed node). See chapter 2 of the ITO Administrator's Reference manual for more information. (B) Patch Deinstallation Instructions --------------------------------- (B1) To deinstall the patch PHSS_23675 run swremove: NOTE: MAKE SURE THAT NO AGENT OF THE PLATFORM ADDRESSED BY THIS PATCH IS DISTRIBUTED (either from the ITO Administrator's GUI or from command line using inst.sh) WHILE RUNNING SWREMOVE. # swremove PHSS_23675