Patch Name: PHSS_22008 Patch Description: s700_800 10.20 OV ITO6.0X NT Agent Patch A.06.01 Creation Date: 00/10/24 Post Date: 00/10/26 Hardware Platforms - OS Releases: s700: 10.20 s800: 10.20 Products: OpenView IT/Operations 6.0 Filesets: OVOPC-CLT.OVOPC-NT-CLT Automatic Reboot?: No Status: General Superseded Critical: No Path Name: /hp-ux_patches/s700_800/10.X/PHSS_22008 Symptoms: PHSS_22008: - ITO requires the setting of all IP addresses in opc.hosts for NT multi homed hosts. - The control agent aborts when the /usr/OV/tmp/OpC/bin directory does not exist. - The installation aborts with the NetGetDCName API failing: network path not found. - The event correlation agent might abort. - In some situations the the source IP address of an incoming trap has the wrong byte ordering. - When there are many quickly incoming traps, the Event Interceptor does not handle them but instead buffers until there are new traps arriving. - Event Interceptor aborts when running on an NNM system and an invalid trap is received. - After distributing of templates to NT system, sometimes there is a message in the errorlog about failures while suspending threads. - Several changes for firewall environments. For detailed information refer to the VPO Firewall Configuration White Paper version 3.0 - The 'Processes' application on Windows 2000 produces a Dr.Watson window. - Event Interceptor aborts after receiving trap with unresolvable IP address. - If buffer file size limitation is enabled, the agent may discard low-severity messages even if there is still space in the buffer file. - The execution of monitors or applications might try to execute a directory. Defect Description: PHSS_22008: check the list of the symptoms SR: R555003313 B555008663 B555008526 B555008314 B555008309 B555007883 B555007847 B555007840 B555007752 B555007619 B555007602 B555007549 B555007478 B555007056 8606140211 Patch Files: /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/ A.06.01/RPC_DCE_TCP/opc_pkg.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/ A.06.01/RPC_DCE_TCP/unzip.exe /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/ A.06.01/RPC_DCE_TCP/unzip.txt /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/ A.06.01/RPC_DCE_TCP/opc_inst.bat /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/ A.06.01/RPC_DCE_TCP/opc_pre.bat /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/ A.06.01/RPC_DCE_TCP/opcsetup.inf /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/ A.06.01/RPC_DCE_TCP/monitor/itoprocs.exe.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/ A.06.01/RPC_DCE_TCP/monitor/sms_chk.bat.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/ A.06.01/RPC_DCE_TCP/monitor/mf_service.bat.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/ A.06.01/RPC_DCE_TCP/cmds/mfluse.exe.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/ A.06.01/RPC_DCE_TCP/cmds/itomserv.exe.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/ A.06.01/RPC_DCE_TCP/cmds/itoreg.cfg.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/ A.06.01/RPC_DCE_TCP/cmds/opcdf.bat.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/ A.06.01/RPC_DCE_TCP/cmds/opcps.bat.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/ A.06.01/RPC_DCE_TCP/cmds/itodiag.exe.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/ A.06.01/RPC_DCE_TCP/cmds/itokill.exe.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/ A.06.01/RPC_DCE_TCP/cmds/itoreg.exe.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/ A.06.01/RPC_DCE_TCP/cmds/itosdown.exe.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/ A.06.01/RPC_DCE_TCP/cmds/itouser.exe.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/ A.06.01/RPC_DCE_TCP/cmds/opcprfls.exe.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/ A.06.01/RPC_DCE_TCP/cmds/mf_app.bat.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/ AgentPlatform what(1) Output: /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/ A.06.01/RPC_DCE_TCP/opc_pkg.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/ A.06.01/RPC_DCE_TCP/unzip.exe: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/ A.06.01/RPC_DCE_TCP/unzip.txt: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/ A.06.01/RPC_DCE_TCP/opc_inst.bat: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/ A.06.01/RPC_DCE_TCP/opc_pre.bat: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/ A.06.01/RPC_DCE_TCP/opcsetup.inf: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/ A.06.01/RPC_DCE_TCP/monitor/itoprocs.exe.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/ A.06.01/RPC_DCE_TCP/monitor/sms_chk.bat.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/ A.06.01/RPC_DCE_TCP/monitor/mf_service.bat.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/ A.06.01/RPC_DCE_TCP/cmds/mfluse.exe.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/ A.06.01/RPC_DCE_TCP/cmds/itomserv.exe.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/ A.06.01/RPC_DCE_TCP/cmds/itoreg.cfg.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/ A.06.01/RPC_DCE_TCP/cmds/opcdf.bat.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/ A.06.01/RPC_DCE_TCP/cmds/opcps.bat.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/ A.06.01/RPC_DCE_TCP/cmds/itodiag.exe.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/ A.06.01/RPC_DCE_TCP/cmds/itokill.exe.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/ A.06.01/RPC_DCE_TCP/cmds/itoreg.exe.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/ A.06.01/RPC_DCE_TCP/cmds/itosdown.exe.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/ A.06.01/RPC_DCE_TCP/cmds/itouser.exe.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/ A.06.01/RPC_DCE_TCP/cmds/opcprfls.exe.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/ A.06.01/RPC_DCE_TCP/cmds/mf_app.bat.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/ AgentPlatform: None cksum(1) Output: 3271743288 7467897 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ms/intel/nt/A.06.01/RPC_DCE_TCP/opc_pkg.Z 3162183940 113152 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ms/intel/nt/A.06.01/RPC_DCE_TCP/unzip.exe 1939298735 508 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ms/intel/nt/A.06.01/RPC_DCE_TCP/unzip.txt 3638294334 1526 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ms/intel/nt/A.06.01/RPC_DCE_TCP/opc_inst.bat 1654083031 1581 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ms/intel/nt/A.06.01/RPC_DCE_TCP/opc_pre.bat 2580852367 135 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ms/intel/nt/A.06.01/RPC_DCE_TCP/opcsetup.inf 785545695 61285 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ms/intel/nt/A.06.01/RPC_DCE_TCP/monitor/ itoprocs.exe.Z 2939951577 134 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ms/intel/nt/A.06.01/RPC_DCE_TCP/monitor/ sms_chk.bat.Z 3318698057 132 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ms/intel/nt/A.06.01/RPC_DCE_TCP/monitor/ mf_service.bat.Z 2637770198 3922 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ms/intel/nt/A.06.01/RPC_DCE_TCP/cmds/ mfluse.exe.Z 1725972268 49687 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ms/intel/nt/A.06.01/RPC_DCE_TCP/cmds/ itomserv.exe.Z 1586237090 188 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ms/intel/nt/A.06.01/RPC_DCE_TCP/cmds/ itoreg.cfg.Z 2003580432 38 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ms/intel/nt/A.06.01/RPC_DCE_TCP/cmds/ opcdf.bat.Z 849569434 41 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ms/intel/nt/A.06.01/RPC_DCE_TCP/cmds/ opcps.bat.Z 2907460652 36058 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ms/intel/nt/A.06.01/RPC_DCE_TCP/cmds/ itodiag.exe.Z 3483238684 6859 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ms/intel/nt/A.06.01/RPC_DCE_TCP/cmds/ itokill.exe.Z 2386017185 13760 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ms/intel/nt/A.06.01/RPC_DCE_TCP/cmds/ itoreg.exe.Z 889406271 46558 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ms/intel/nt/A.06.01/RPC_DCE_TCP/cmds/ itosdown.exe.Z 2830140070 51377 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ms/intel/nt/A.06.01/RPC_DCE_TCP/cmds/ itouser.exe.Z 2748629891 10104 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ms/intel/nt/A.06.01/RPC_DCE_TCP/cmds/ opcprfls.exe.Z 3746185156 778 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ms/intel/nt/A.06.01/RPC_DCE_TCP/cmds/ mf_app.bat.Z 796886570 6469 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ms/intel/nt/AgentPlatform Patch Conflicts: None Patch Dependencies: None Hardware Dependencies: None Other Dependencies: None Supersedes: None Equivalent Patches: PHSS_22009: s700: 11.00 s800: 11.00 ITOSOL_00040: sparcSOL: 2.3 2.4 2.5 2.6 2.7 Patch Package Size: 7790 KBytes Installation Instructions: Please review all instructions and the Hewlett-Packard SupportLine User Guide or your Hewlett-Packard support terms and conditions for precautions, scope of license, restrictions, and, limitation of liability and warranties, before installing this patch. ------------------------------------------------------------ 1. Back up your system before installing a patch. 2. Login as root. 3. Copy the patch to the /tmp directory. 4. Move to the /tmp directory and unshar the patch: cd /tmp sh PHSS_22008 5a. For a standalone system, run swinstall to install the patch: swinstall -x autoreboot=true -x match_target=true \ -s /tmp/PHSS_22008.depot By default swinstall will archive the original software in /var/adm/sw/patch/PHSS_22008. If you do not wish to retain a copy of the original software, you can create an empty file named /var/adm/sw/patch/PATCH_NOSAVE. WARNING: If this file exists when a patch is installed, the patch cannot be deinstalled. Please be careful when using this feature. It is recommended that you move the PHSS_22008.text file to /var/adm/sw/patch for future reference. To put this patch on a magnetic tape and install from the tape drive, use the command: dd if=/tmp/PHSS_22008.depot of=/dev/rmt/0m bs=2k Special Installation Instructions: BEFORE LOADING THIS PATCH... o You may use this patch with the following official VPO releases: A.06.0x o DO NOT use this patch with older releases of ITO, for example versions A.05.00, A.05.11 or A.05.30 o This patch provides the HP OV VPO Intelligent Agent to be used with a VPO 6.0x Management Server system, English and Japanese version. (A) Patch Installation Instructions ------------------------------- (A1) Install the patch, following the standard installation instructions. For backing up the system before installing a patch, you may use opc_backup(1m) NOTE: MAKE SURE THAT NO AGENT OF THE PLATFORM ADDRESSED BY THIS PATCH IS DISTRIBUTED (either from the VPO Administrator's GUI or from command line using inst.sh) WHILE RUNNING SWINSTALL. Don't be afraid of the '-x autoreboot=true' option above. There won't be a reboot due to this VPO patch. You can skip this option if you like. NOTE: This patch must be installed on the ITO Management Server system, NOT on an ITO Managed Node directly. Changes will take effect on managed nodes by means of ITO Software Distribution (using 'Force Update' if there is already an agent installed on the managed node). See chapter 2 of the ITO Administrator's Reference manual for more information. (B) Patch Deinstallation Instructions --------------------------------- (B1) To deinstall the patch PHSS_22008 run swremove: NOTE: MAKE SURE THAT NO AGENT OF THE PLATFORM ADDRESSED BY THIS PATCH IS DISTRIBUTED (either from the ITO Administrator's GUI or from command line using inst.sh) WHILE RUNNING SWREMOVE. # swremove PHSS_22008