Patch Name: PHSS_21068 Patch Description: s700_800 10.X OV ITO5.3X HP-UX 11.x Agent Patch A.05.33 Creation Date: 00/03/10 Post Date: 00/03/21 Hardware Platforms - OS Releases: s700: 10.20 s800: 10.20 Products: OpenView IT/Operations 5.30 Filesets: OVOPC-CLT.OVOPC-UX11-CLT Automatic Reboot?: No Status: General Superseded Critical: No Path Name: /hp-ux_patches/s700_800/10.X/PHSS_21068 Symptoms: PHSS_21068: - agent installation to HP-UX 11.10 systems failed due to dependency errors - filtering ITO internal messages (OPC_INT_MSG_FLT TRUE in the opcinfo file) causes agent aborts if tracing is switched on. - installation check for running DCE processes matches all processes ending with 'rpcd' - swap_util monitor reports more swap space than you actually have because it does 'swapinfo -dft' instead of the more appropriate 'swapinfo -dftr' - agent installation has problems once the opcinfo file happens to be empty by accident PHSS_20051: - Pattern matching does not work correct on a Japanese system. - The trap interceptor opctrapi does not correctly handle the reconfig signal. - The trap interceptor opctrapi tries name resolution on segment names. - ITO-SE Java GUI is hanging, if Enterprise Edition agent is installed over ITO-SE. - The trap interceptor opctrapi dies on some large traps. Defect Description: PHSS_21068: - agent installation to HP-UX 11.10 systems failed due to dependency errors Resolution: removed the static dependency to the DCE-KT-Tools product and added a check that is done only if the agent is installed on HP-UX 11.00 - filtering ITO internal messages (OPC_INT_MSG_FLT TRUE in the opcinfo file) causes agent aborts if tracing is switched on. Resolution: changed memory handling in the code PHSS_20051: - Pattern matching does not work correct on a Japanese system. - The trap interceptor opctrapi does not correctly handle the reconfig signal. - The trap interceptor opctrapi tries name resolution on segment names. - The trap interceptor opctrapi dies on some large traps. - ITO-SE Java GUI is hanging, if Enterprise Edition agent is installed over ITO-SE. Resolution: - Fixed bug in the multi byte character set handling. - Check for reconfig each time a trap comes in. - No name resolution is performed on segment names. They are handled as if name service returned not resolvable. - Increased buffer size for trap formatting. - The ITO-SE functionality in the Enterprise Edition agent was fixed. SR: R555001968 R555004827 R555004825 R555004824 B555004841 H555002486 Patch Files: /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/pa-risc/ hp-ux11/A.05.33/RPC_DCE_TCP/opc_pkg.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/pa-risc/ hp-ux11/A.05.33/RPC_DCE_TCP/install/opcrclchk /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/pa-risc/ hp-ux11/A.05.33/RPC_DCE_TCP/install/opcrdschk /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/pa-risc/ hp-ux11/A.05.33/RPC_DCE_TCP/install/opcrndchk /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/pa-risc/ hp-ux11/A.05.33/RPC_DCE_TCP/install/opcroschk /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/pa-risc/ hp-ux11/A.05.33/RPC_DCE_TCP/install/opcrverchk /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/pa-risc/ hp-ux11/A.05.33/RPC_DCE_TCP/install/opcrinst /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/pa-risc/ hp-ux11/A.05.33/RPC_DCE_TCP/monitor/ana_disk.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/pa-risc/ hp-ux11/A.05.33/RPC_DCE_TCP/monitor/cpu_mon.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/pa-risc/ hp-ux11/A.05.33/RPC_DCE_TCP/monitor/disk_mon.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/pa-risc/ hp-ux11/A.05.33/RPC_DCE_TCP/monitor/last_logs.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/pa-risc/ hp-ux11/A.05.33/RPC_DCE_TCP/monitor/mailq_l.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/pa-risc/ hp-ux11/A.05.33/RPC_DCE_TCP/monitor/perf_alxp.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/pa-risc/ hp-ux11/A.05.33/RPC_DCE_TCP/monitor/proc_mon.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/pa-risc/ hp-ux11/A.05.33/RPC_DCE_TCP/monitor/sh_procs.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/pa-risc/ hp-ux11/A.05.33/RPC_DCE_TCP/monitor/swap_mon.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/pa-risc/ hp-ux11/A.05.33/RPC_DCE_TCP/monitor/vp_chk.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/pa-risc/ hp-ux11/A.05.33/RPC_DCE_TCP/monitor/mwa_read.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/pa-risc/ hp-ux11/A.05.33/RPC_DCE_TCP/monitor/dist_mon.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/pa-risc/ hp-ux11/A.05.33/RPC_DCE_TCP/monitor/mondbfile.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/pa-risc/ hp-ux11/A.05.33/RPC_DCE_TCP/monitor/opcfwtmp.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/pa-risc/ hp-ux11/A.05.33/RPC_DCE_TCP/monitor/opcnprcs.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/pa-risc/ hp-ux11/A.05.33/RPC_DCE_TCP/actions/mailq_pr.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/pa-risc/ hp-ux11/A.05.33/RPC_DCE_TCP/actions/st_inetd.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/pa-risc/ hp-ux11/A.05.33/RPC_DCE_TCP/actions/st_mail.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/pa-risc/ hp-ux11/A.05.33/RPC_DCE_TCP/actions/pv.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/pa-risc/ hp-ux11/A.05.33/RPC_DCE_TCP/actions/dist_del.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/pa-risc/ hp-ux11/A.05.33/RPC_DCE_TCP/actions/itogpm.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/pa-risc/ hp-ux11/A.05.33/RPC_DCE_TCP/cmds/opcdf.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/pa-risc/ hp-ux11/A.05.33/RPC_DCE_TCP/cmds/opclpst.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/pa-risc/ hp-ux11/A.05.33/RPC_DCE_TCP/cmds/opcps.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/pa-risc/ hp-ux11/A.05.33/RPC_DCE_TCP/cmds/opc_sec_v.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/pa-risc/ hp-ux11/AgentPlatform what(1) Output: /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/pa-risc/ hp-ux11/A.05.33/RPC_DCE_TCP/opc_pkg.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/pa-risc/ hp-ux11/A.05.33/RPC_DCE_TCP/install/opcrclchk: HP OpenView IT/Operations A.05.33 (03/09/00) /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/pa-risc/ hp-ux11/A.05.33/RPC_DCE_TCP/install/opcrdschk: HP OpenView IT/Operations A.05.33 (03/09/00) /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/pa-risc/ hp-ux11/A.05.33/RPC_DCE_TCP/install/opcrndchk: HP OpenView IT/Operations A.05.33 (03/09/00) /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/pa-risc/ hp-ux11/A.05.33/RPC_DCE_TCP/install/opcroschk: HP OpenView IT/Operations A.05.33 (03/09/00) /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/pa-risc/ hp-ux11/A.05.33/RPC_DCE_TCP/install/opcrverchk: HP OpenView IT/Operations A.05.33 (03/09/00) /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/pa-risc/ hp-ux11/A.05.33/RPC_DCE_TCP/install/opcrinst: HP OpenView IT/Operations A.05.33 (03/09/00) /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/pa-risc/ hp-ux11/A.05.33/RPC_DCE_TCP/monitor/ana_disk.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/pa-risc/ hp-ux11/A.05.33/RPC_DCE_TCP/monitor/cpu_mon.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/pa-risc/ hp-ux11/A.05.33/RPC_DCE_TCP/monitor/disk_mon.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/pa-risc/ hp-ux11/A.05.33/RPC_DCE_TCP/monitor/last_logs.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/pa-risc/ hp-ux11/A.05.33/RPC_DCE_TCP/monitor/mailq_l.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/pa-risc/ hp-ux11/A.05.33/RPC_DCE_TCP/monitor/perf_alxp.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/pa-risc/ hp-ux11/A.05.33/RPC_DCE_TCP/monitor/proc_mon.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/pa-risc/ hp-ux11/A.05.33/RPC_DCE_TCP/monitor/sh_procs.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/pa-risc/ hp-ux11/A.05.33/RPC_DCE_TCP/monitor/swap_mon.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/pa-risc/ hp-ux11/A.05.33/RPC_DCE_TCP/monitor/vp_chk.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/pa-risc/ hp-ux11/A.05.33/RPC_DCE_TCP/monitor/mwa_read.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/pa-risc/ hp-ux11/A.05.33/RPC_DCE_TCP/monitor/dist_mon.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/pa-risc/ hp-ux11/A.05.33/RPC_DCE_TCP/monitor/mondbfile.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/pa-risc/ hp-ux11/A.05.33/RPC_DCE_TCP/monitor/opcfwtmp.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/pa-risc/ hp-ux11/A.05.33/RPC_DCE_TCP/monitor/opcnprcs.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/pa-risc/ hp-ux11/A.05.33/RPC_DCE_TCP/actions/mailq_pr.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/pa-risc/ hp-ux11/A.05.33/RPC_DCE_TCP/actions/st_inetd.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/pa-risc/ hp-ux11/A.05.33/RPC_DCE_TCP/actions/st_mail.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/pa-risc/ hp-ux11/A.05.33/RPC_DCE_TCP/actions/pv.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/pa-risc/ hp-ux11/A.05.33/RPC_DCE_TCP/actions/dist_del.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/pa-risc/ hp-ux11/A.05.33/RPC_DCE_TCP/actions/itogpm.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/pa-risc/ hp-ux11/A.05.33/RPC_DCE_TCP/cmds/opcdf.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/pa-risc/ hp-ux11/A.05.33/RPC_DCE_TCP/cmds/opclpst.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/pa-risc/ hp-ux11/A.05.33/RPC_DCE_TCP/cmds/opcps.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/pa-risc/ hp-ux11/A.05.33/RPC_DCE_TCP/cmds/opc_sec_v.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/pa-risc/ hp-ux11/AgentPlatform: None cksum(1) Output: 1171633640 7054799 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/pa-risc/hp-ux11/A.05.33/RPC_DCE_TCP/ opc_pkg.Z 1822674990 6719 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/pa-risc/hp-ux11/A.05.33/RPC_DCE_TCP/ install/opcrclchk 2240350256 28403 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/pa-risc/hp-ux11/A.05.33/RPC_DCE_TCP/ install/opcrdschk 205327721 6667 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/pa-risc/hp-ux11/A.05.33/RPC_DCE_TCP/ install/opcrndchk 3813230199 6300 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/pa-risc/hp-ux11/A.05.33/RPC_DCE_TCP/ install/opcroschk 2418508444 31528 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/pa-risc/hp-ux11/A.05.33/RPC_DCE_TCP/ install/opcrverchk 622499604 109002 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/pa-risc/hp-ux11/A.05.33/RPC_DCE_TCP/ install/opcrinst 4205835267 2567 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/pa-risc/hp-ux11/A.05.33/RPC_DCE_TCP/ monitor/ana_disk.sh.Z 2456922333 5959 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/pa-risc/hp-ux11/A.05.33/RPC_DCE_TCP/ monitor/cpu_mon.sh.Z 3112537444 5972 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/pa-risc/hp-ux11/A.05.33/RPC_DCE_TCP/ monitor/disk_mon.sh.Z 469771988 5829 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/pa-risc/hp-ux11/A.05.33/RPC_DCE_TCP/ monitor/last_logs.sh.Z 2016880112 5821 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/pa-risc/hp-ux11/A.05.33/RPC_DCE_TCP/ monitor/mailq_l.sh.Z 10038480 3163 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/pa-risc/hp-ux11/A.05.33/RPC_DCE_TCP/ monitor/perf_alxp.sh.Z 3242612482 5993 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/pa-risc/hp-ux11/A.05.33/RPC_DCE_TCP/ monitor/proc_mon.sh.Z 494079266 5426 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/pa-risc/hp-ux11/A.05.33/RPC_DCE_TCP/ monitor/sh_procs.sh.Z 2557496795 5909 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/pa-risc/hp-ux11/A.05.33/RPC_DCE_TCP/ monitor/swap_mon.sh.Z 2672330398 5670 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/pa-risc/hp-ux11/A.05.33/RPC_DCE_TCP/ monitor/vp_chk.sh.Z 270629982 5855 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/pa-risc/hp-ux11/A.05.33/RPC_DCE_TCP/ monitor/mwa_read.sh.Z 3322237255 6097 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/pa-risc/hp-ux11/A.05.33/RPC_DCE_TCP/ monitor/dist_mon.sh.Z 3400004405 14054 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/pa-risc/hp-ux11/A.05.33/RPC_DCE_TCP/ monitor/mondbfile.sh.Z 602480242 11050 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/pa-risc/hp-ux11/A.05.33/RPC_DCE_TCP/ monitor/opcfwtmp.Z 2717314567 9695 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/pa-risc/hp-ux11/A.05.33/RPC_DCE_TCP/ monitor/opcnprcs.Z 587867692 2528 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/pa-risc/hp-ux11/A.05.33/RPC_DCE_TCP/ actions/mailq_pr.sh.Z 156210593 2569 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/pa-risc/hp-ux11/A.05.33/RPC_DCE_TCP/ actions/st_inetd.sh.Z 1789533771 2582 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/pa-risc/hp-ux11/A.05.33/RPC_DCE_TCP/ actions/st_mail.sh.Z 2312345508 5756 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/pa-risc/hp-ux11/A.05.33/RPC_DCE_TCP/ actions/pv.sh.Z 1664937857 6086 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/pa-risc/hp-ux11/A.05.33/RPC_DCE_TCP/ actions/dist_del.sh.Z 177411427 1373 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/pa-risc/hp-ux11/A.05.33/RPC_DCE_TCP/ actions/itogpm.sh.Z 3812593406 321 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/pa-risc/hp-ux11/A.05.33/RPC_DCE_TCP/cmds/ opcdf.Z 281398159 385 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/pa-risc/hp-ux11/A.05.33/RPC_DCE_TCP/cmds/ opclpst.Z 718140188 399 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/pa-risc/hp-ux11/A.05.33/RPC_DCE_TCP/cmds/ opcps.Z 2919225231 13207 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/pa-risc/hp-ux11/A.05.33/RPC_DCE_TCP/cmds/ opc_sec_v.sh.Z 2232022390 6305 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/pa-risc/hp-ux11/AgentPlatform Patch Conflicts: None Patch Dependencies: None Hardware Dependencies: None Other Dependencies: None Supersedes: PHSS_20051 Equivalent Patches: PHSS_21069: s700: 11.00 s800: 11.00 Patch Package Size: 7330 KBytes Installation Instructions: Please review all instructions and the Hewlett-Packard SupportLine User Guide or your Hewlett-Packard support terms and conditions for precautions, scope of license, restrictions, and, limitation of liability and warranties, before installing this patch. ------------------------------------------------------------ 1. Back up your system before installing a patch. 2. Login as root. 3. Copy the patch to the /tmp directory. 4. Move to the /tmp directory and unshar the patch: cd /tmp sh PHSS_21068 5a. For a standalone system, run swinstall to install the patch: swinstall -x autoreboot=true -x match_target=true \ -s /tmp/PHSS_21068.depot By default swinstall will archive the original software in /var/adm/sw/patch/PHSS_21068. If you do not wish to retain a copy of the original software, you can create an empty file named /var/adm/sw/patch/PATCH_NOSAVE. WARNING: If this file exists when a patch is installed, the patch cannot be deinstalled. Please be careful when using this feature. It is recommended that you move the PHSS_21068.text file to /var/adm/sw/patch for future reference. To put this patch on a magnetic tape and install from the tape drive, use the command: dd if=/tmp/PHSS_21068.depot of=/dev/rmt/0m bs=2k Special Installation Instructions: BEFORE LOADING THIS PATCH... o You may use this patch with the following official ITO release: A.05.30 o DO NOT use this patch with older releases of ITO, for example versions A.05.00 or A.05.11. o This patch provides the HP OV IT/Operations Intelligent Agent to be used with a ITO A.05.30 Management Server system. (A) Patch Installation Instructions ------------------------------- (A1) Install the patch, following the standard installation instructions. ------------------------------------------------------ NOTE: For backing up the system before installing a patch, you may use opc_backup(1m). NOTE: MAKE SURE THAT NO AGENT OF THE PLATFORM ADDRESSED BY THIS PATCH IS DISTRIBUTED (either from the ITO Administrator's GUI or from command line using inst.sh) WHILE RUNNING SWINSTALL. NOTE: Don't be afraid of the '-x autoreboot=true' option above. There won't be a reboot due to this ITO patch. You can skip this option if you like. NOTE: This patch must be installed on the ITO Management Server system, NOT on an ITO Managed Node directly. Changes will take effect on managed nodes by means of ITO Software Distribution (using 'Force Update' if there is already an agent installed on the managed node). See chapter 2 of the ITO Administrator's Reference manual for more information. (B) Patch Deinstallation Instructions --------------------------------- (B1) To deinstall the patch PHSS_21068 run swremove: NOTE: MAKE SURE THAT NO AGENT OF THE PLATFORM ADDRESSED BY THIS PATCH IS DISTRIBUTED (either from the ITO Administrator's GUI or from command line using inst.sh) WHILE RUNNING SWREMOVE. # swremove PHSS_21068