Patch Name: PHSS_21048 Patch Description: s700_800 10.X OV ITO5.3X NCR Agent Patch A.05.33 Creation Date: 00/03/10 Post Date: 00/03/21 Hardware Platforms - OS Releases: s700: 10.20 s800: 10.20 Products: OpenView IT/Operations 5.30 Filesets: OVOPC-CLT-ENG.OVOPC-NCR-CLT Automatic Reboot?: No Status: General Superseded Critical: No Path Name: /hp-ux_patches/s700_800/10.X/PHSS_21048 Symptoms: PHSS_21048: - Some NCR hardware platforms are not supported: (41xx,43xx,44xx,47xx) - After successful installation Agents are not running. PHSS_20520: - Control Agent deregistered at llbd on NCR boxes Defect Description: PHSS_21048: - Installation scripts are not checking for these (41xx,43xx,44xx,47xx) hardware types, so they are not recognized as NCR hardware. - Installation check for running DCE processes matches all processes ending with 'rpcd' Resolution: - Installations scripts are now updated with these new hardware types (41xx,43xx,44xx,47xx) so they are now recognized as NCR hardware. - Installation script checking procedure is now improved so that only exact processes are detected. PHSS_20520: - Control Agent stop responding to requests from Mgmt Server Resolution: - Fixed Control agent registration problems SR: 8606124616 B555006078 H555000268 Patch Files: /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.33/RPC_NCS/opc_pkg.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.33/RPC_NCS/install/opcrclchk /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.33/RPC_NCS/install/opcrdschk /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.33/RPC_NCS/install/opcrndchk /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.33/RPC_NCS/install/opcroschk /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.33/RPC_NCS/install/opcrverchk /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.33/RPC_NCS/install/opcrinst /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.33/RPC_NCS/install/opcnsl /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.33/RPC_NCS/monitor/ana_disk.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.33/RPC_NCS/monitor/cpu_mon.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.33/RPC_NCS/monitor/disk_mon.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.33/RPC_NCS/monitor/last_logs.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.33/RPC_NCS/monitor/mailq_l.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.33/RPC_NCS/monitor/perf_alxp.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.33/RPC_NCS/monitor/proc_mon.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.33/RPC_NCS/monitor/sh_procs.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.33/RPC_NCS/monitor/swap_mon.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.33/RPC_NCS/monitor/vp_chk.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.33/RPC_NCS/monitor/mwa_read.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.33/RPC_NCS/monitor/opcfwtmp.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.33/RPC_NCS/actions/mailq_pr.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.33/RPC_NCS/actions/st_inetd.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.33/RPC_NCS/actions/st_mail.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.33/RPC_NCS/actions/pv.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.33/RPC_NCS/actions/itogpm.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.33/RPC_NCS/cmds/opcdf.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.33/RPC_NCS/cmds/opclpst.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.33/RPC_NCS/cmds/opcps.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/AgentPlatform /opt/OV/OpC/examples/progs/Makef.ncr what(1) Output: /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.33/RPC_NCS/opc_pkg.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.33/RPC_NCS/install/opcrclchk: HP OpenView IT/Operations A.05.33 (03/06/00) /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.33/RPC_NCS/install/opcrdschk: HP OpenView IT/Operations A.05.33 (03/06/00) /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.33/RPC_NCS/install/opcrndchk: HP OpenView IT/Operations A.05.33 (03/06/00) /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.33/RPC_NCS/install/opcroschk: HP OpenView IT/Operations A.05.33 (03/06/00) /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.33/RPC_NCS/install/opcrverchk: HP OpenView IT/Operations A.05.33 (03/06/00) /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.33/RPC_NCS/install/opcrinst: HP OpenView IT/Operations A.05.33 (03/10/00) /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.33/RPC_NCS/install/opcnsl: HP OpenView IT/Operations A.05.33 (03/06/00) SCDE Version 03.03.00 SCDE Version 03.03.00 SCDE Version 03.03.00 :stdio.h 9.1.1.3 :types.h 23.1.1.6 :mplock.h 23.1.1.3 ./sccs/NSTSRC/relmp/OS2.00.00/usr/src/uts/i386/sys/i pl.h:ipl.h 1.1 head.sys:sys/ipl.h 1.1.2.1 ./sccs/NSTSRC/relmp/OS2.00.00/usr/src/uts/i386/sys/m p/locksave.h:locksave.h 1.1 :select.h 23.1.1.2 :time.h 23.1.1.2 /sccs/NSTSRC/relmp/OS2.00.02/usr/src/uts/i386/sys/db t/t_map.h:t_map.h 1.1 :time.h 9.1.1.3 :socket.h 23.1.1.4 :uio.h 23.1.1.2 ./sccs/NSTSRC/relmp/OS2.00.00/usr/src/uts/i386/sys/n etconfig.h:netconfig.h 1.1 head.sys:sys/netconfig.h 1.4.4.1 ./sccs/NSTSRC/relmp/OS2.00.00/usr/src/uts/i386/sys/s ockio.h:sockio.h 1.1 head.sys:sys/sockio.h 1.8.2.1 ./sccs/NSTSRC/relmp/OS2.00.00/usr/src/uts/i386/sys/i occom.h:ioccom.h 1.1 head.sys:sys/ioccom.h 1.4.4.1 :stream.h 23.1.1.2 :vnode.h 23.1.1.3 :mac.h 23.1.1.2 :seg_enum.h 23.1.1.2 :resource.h 23.1.1.2 :poll.h 23.1.1.2 ./sccs/NSTSRC/relmp/OS2.00.00/usr/src/uts/i386/sys/s trmdep.h:strmdep.h 1.1 head.sys:sys/strmdep.h 1.3.6.1 :cred.h 23.1.1.2 :mptypes.h 23.1.1.2 :byteorder.h 23.1.1.2 :mpmacros.h 23.1.1.2 :param.h 23.1.1.2 ./sccs/NSTSRC/relmp/OS2.00.00/usr/src/uts/i386/sys/f s/s5param.h:s5param.h 1.1 head.sys:sys/fs/s5param.h 11.6.7.1 SCDE Version 03.03.00 SCDE Version 03.03.00 SCDE Version 03.03.00 SCDE Version 03.03.00 SCDE Version 03.03.00 SCDE Version 03.03.00 SCDE Version 03.03.00 SCDE Version 03.03.00 SCDE Version 03.03.00 SCDE Version 03.03.00 SCDE Version 03.03.00 SCDE Version 03.03.00 SCDE Version 03.03.00 SCDE Version 03.03.00 SCDE Version 03.03.00 SCDE Version 03.03.00 SCDE Version 03.03.00 SCDE Version 03.03.00 SCDE Version 03.03.00 /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.33/RPC_NCS/monitor/ana_disk.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.33/RPC_NCS/monitor/cpu_mon.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.33/RPC_NCS/monitor/disk_mon.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.33/RPC_NCS/monitor/last_logs.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.33/RPC_NCS/monitor/mailq_l.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.33/RPC_NCS/monitor/perf_alxp.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.33/RPC_NCS/monitor/proc_mon.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.33/RPC_NCS/monitor/sh_procs.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.33/RPC_NCS/monitor/swap_mon.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.33/RPC_NCS/monitor/vp_chk.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.33/RPC_NCS/monitor/mwa_read.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.33/RPC_NCS/monitor/opcfwtmp.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.33/RPC_NCS/actions/mailq_pr.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.33/RPC_NCS/actions/st_inetd.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.33/RPC_NCS/actions/st_mail.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.33/RPC_NCS/actions/pv.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.33/RPC_NCS/actions/itogpm.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.33/RPC_NCS/cmds/opcdf.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.33/RPC_NCS/cmds/opclpst.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.33/RPC_NCS/cmds/opcps.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/AgentPlatform: None /opt/OV/OpC/examples/progs/Makef.ncr: None cksum(1) Output: 3498117990 1879275 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ncr/3000/unix/A.05.33/RPC_NCS/opc_pkg.Z 4058790864 27107 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ncr/3000/unix/A.05.33/RPC_NCS/install/ opcrclchk 4039332944 28315 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ncr/3000/unix/A.05.33/RPC_NCS/install/ opcrdschk 3887444635 6142 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ncr/3000/unix/A.05.33/RPC_NCS/install/ opcrndchk 1130171332 6111 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ncr/3000/unix/A.05.33/RPC_NCS/install/ opcroschk 3715719947 28213 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ncr/3000/unix/A.05.33/RPC_NCS/install/ opcrverchk 2325864922 102202 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ncr/3000/unix/A.05.33/RPC_NCS/install/ opcrinst 2978515978 9632 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ncr/3000/unix/A.05.33/RPC_NCS/install/opcnsl 2901175763 2554 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ncr/3000/unix/A.05.33/RPC_NCS/monitor/ ana_disk.sh.Z 3015705579 5956 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ncr/3000/unix/A.05.33/RPC_NCS/monitor/ cpu_mon.sh.Z 3648027356 5983 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ncr/3000/unix/A.05.33/RPC_NCS/monitor/ disk_mon.sh.Z 3104563423 5852 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ncr/3000/unix/A.05.33/RPC_NCS/monitor/ last_logs.sh.Z 2923418449 5847 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ncr/3000/unix/A.05.33/RPC_NCS/monitor/ mailq_l.sh.Z 367522350 3152 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ncr/3000/unix/A.05.33/RPC_NCS/monitor/ perf_alxp.sh.Z 3706535983 5985 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ncr/3000/unix/A.05.33/RPC_NCS/monitor/ proc_mon.sh.Z 1385666728 5423 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ncr/3000/unix/A.05.33/RPC_NCS/monitor/ sh_procs.sh.Z 4063409714 5746 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ncr/3000/unix/A.05.33/RPC_NCS/monitor/ swap_mon.sh.Z 1782619791 5676 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ncr/3000/unix/A.05.33/RPC_NCS/monitor/ vp_chk.sh.Z 2229477826 5832 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ncr/3000/unix/A.05.33/RPC_NCS/monitor/ mwa_read.sh.Z 2265558427 7764 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ncr/3000/unix/A.05.33/RPC_NCS/monitor/ opcfwtmp.Z 3925791837 2530 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ncr/3000/unix/A.05.33/RPC_NCS/actions/ mailq_pr.sh.Z 1497490245 2708 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ncr/3000/unix/A.05.33/RPC_NCS/actions/ st_inetd.sh.Z 117227775 2678 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ncr/3000/unix/A.05.33/RPC_NCS/actions/ st_mail.sh.Z 3812634795 5767 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ncr/3000/unix/A.05.33/RPC_NCS/actions/pv.sh.Z 3686194314 1373 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ncr/3000/unix/A.05.33/RPC_NCS/actions/ itogpm.sh.Z 4251673149 316 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ncr/3000/unix/A.05.33/RPC_NCS/cmds/opcdf.Z 1003451955 383 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ncr/3000/unix/A.05.33/RPC_NCS/cmds/opclpst.Z 3277287845 394 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ncr/3000/unix/A.05.33/RPC_NCS/cmds/opcps.Z 2868618614 4335 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ncr/3000/unix/AgentPlatform 2799768840 1654 /opt/OV/OpC/examples/progs/Makef.ncr Patch Conflicts: None Patch Dependencies: None Hardware Dependencies: None Other Dependencies: None Supersedes: PHSS_20520 Equivalent Patches: PHSS_21049: s700: 11.00 s800: 11.00 Patch Package Size: 2240 KBytes Installation Instructions: Please review all instructions and the Hewlett-Packard SupportLine User Guide or your Hewlett-Packard support terms and conditions for precautions, scope of license, restrictions, and, limitation of liability and warranties, before installing this patch. ------------------------------------------------------------ 1. Back up your system before installing a patch. 2. Login as root. 3. Copy the patch to the /tmp directory. 4. Move to the /tmp directory and unshar the patch: cd /tmp sh PHSS_21048 5a. For a standalone system, run swinstall to install the patch: swinstall -x autoreboot=true -x match_target=true \ -s /tmp/PHSS_21048.depot By default swinstall will archive the original software in /var/adm/sw/patch/PHSS_21048. If you do not wish to retain a copy of the original software, you can create an empty file named /var/adm/sw/patch/PATCH_NOSAVE. WARNING: If this file exists when a patch is installed, the patch cannot be deinstalled. Please be careful when using this feature. It is recommended that you move the PHSS_21048.text file to /var/adm/sw/patch for future reference. To put this patch on a magnetic tape and install from the tape drive, use the command: dd if=/tmp/PHSS_21048.depot of=/dev/rmt/0m bs=2k Special Installation Instructions: BEFORE LOADING THIS PATCH... o You may use this patch with the following official ITO release: A.05.30 o DO NOT use this patch with older releases of ITO, for example versions A.05.00 or A.05.11. o This patch provides the HP OV IT/Operations Intelligent Agent to be used with a ITO A.05.30 Management Server system, English and Japanese version. (A) Patch Installation Instructions ------------------------------- (A1) Install the patch, following the standard installation instructions. ------------------------------------------------------ NOTE: For backing up the system before installing a patch, you may use opc_backup(1m). NOTE: MAKE SURE THAT NO AGENT OF THE PLATFORM ADDRESSED BY THIS PATCH IS DISTRIBUTED (either from the ITO Administrator's GUI or from command line using inst.sh) WHILE RUNNING SWINSTALL. NOTE: Don't be afraid of the '-x autoreboot=true' option above. There won't be a reboot due to this ITO patch. You can skip this option if you like. NOTE: This patch must be installed on the ITO Management Server system, NOT on an ITO Managed Node directly. Changes will take effect on managed nodes by means of ITO Software Distribution (using 'Force Update' if there is already an agent installed on the managed node). See chapter 2 of the ITO Administrator's Reference manual for more information. (B) Patch Deinstallation Instructions --------------------------------- (B1) To deinstall the patch PHSS_21048 run swremove: NOTE: MAKE SURE THAT NO AGENT OF THE PLATFORM ADDRESSED BY THIS PATCH IS DISTRIBUTED (either from the ITO Administrator's GUI or from command line using inst.sh) WHILE RUNNING SWREMOVE. # swremove PHSS_21048