Patch Name: PHSS_21007 Patch Description: s700_800 10.X OV ITO5.3X NT Agent Patch A.05.33 Creation Date: 00/03/08 Post Date: 00/03/13 Hardware Platforms - OS Releases: s700: 10.20 s800: 10.20 Products: OpenView IT/Operations 5.0 Filesets: OVOPC-CLT.OVOPC-NT-CLT Automatic Reboot?: No Status: General Superseded Critical: No Path Name: /hp-ux_patches/s700_800/10.X/PHSS_21007 Symptoms: PHSS_21007: - ITO NT agent does not support MS Windows 2000 - There are no default templates for MS Terminal Server / Citrix MetaFrame. - The ITO setup process might run into problems when the installation takes place from a write protected media. - The ITO Action agent might grow in memory usage when many automatic actions are running. - On systems with more than 2GB of physical memory, the itodiag tool does not report the correct memory size, but only showed 2GB. This is only fixed on Windows 2000, because Microsoft didn't fix the API call on Windows NT. - The ITO Event Correlation agent might get into a state of queuing messages instead of processing them. - The ITO Transfer Manager (opctranm) fails to transfer a request to an NT node that has a mgrconf file installed. PHSS_20485: - MS Terminal Server / Citrix MetaFrame was not supported. - The ITO Monitor agent sometimes aborts. - During the ITO agent installation using the opc_inst.bat scripts, unwanted output is printed when unpacking libnsp. - Using the itodiag.exe tool very often might cause the NT system to become unusable and require a reboot. - The ITO Event interceptor aborts when receiving a trap with a variable of the SNMPv2 type 'counter64'. - The ITO Event interceptor aborts after receiving a trap with the ASN variable type 'null'. - The ITO Event interceptor might abort. - The ITO Action agent executed a switch user even if the requested user is the 'HP ITO account'. - The tool itouser.exe might abort while printing the userlist when more than 19 users/services are logged on to the system. - On systems that have the McAfee virusscanner installed, after reboot sometimes the agent has problems reading the opcinfo file and will fail. Later startups of the agent succeed. - Pattern matching does not work correctly on a Japanese system. - The trap interceptor opctrapi does not correctly handle the reconfig signal. - The trap interceptor opctrapi tries name resolution on segment names. - The trap interceptor opctrapi dies on some large traps. Defect Description: PHSS_21007: check the list of the symptoms Resolution: - The ITO agent is now supported on MS Windows 2000. The following versions are supported: MS Windows 2000 Professional 5.0 MS Windows 2000 Server 5.0 Also supported on MS Windows 2000: MS Terminal Server Citrix MetaFrame 1.8 English (Refer to documentation below: PHSS_20485/6) The same character sets are supported as documented for MS Windows NT: English Management Server: OEM Code page 850 OEM Code page 437 ANSI Code page 1252 ASCII Japanese Management Server: ANSI Code page 932 ASCII Notes: - To install the default templates for MS Windows 2000, the following command has to be executed on the ITO management server after installation of this patch: opccfgupld -add -subentity Win2000 Note: The templates can be uploaded to a Japanese management server, but they are not localized. The template group 'Default' contains the new group 'Windows 2000'. This group contains the following templates: opcmsg(1|3) dflt_ApplEvLog (NT) dflt_SecEvLog (NT) dflt_SysEvLog (NT) dflt_cpu_util_NT The templates listed above are linked to the templates in the 'Windows NT' template group. dflt_DNSEvLog (2000) dflt_DirectoryEvLog (2000) dflt_FileReplicationEvLog (2000) These three templates are new default templates for the additional EventLogs that exist on the Windows 2000 Server system. - If you want to assign the monitor template 'dflt_disk_util_NT' of the 'Windows NT' group to a Windows 2000 system, execute the following command on the system. The system must then be rebooted to activate disk performance montoring of the operating system: diskperf -y - When removing the ITO agent from a Windows 2000 Domain Controller the setup program might report an error message: The call to the NT API function 'NetUserDel (1)' for 'HP ITO account' failed with the following system error: Access is denied. This is caused by a Windows 2000 specific setup of the access-control list in Active Directory. As a workaround, manually remove the user account. - To install the default templates for MS Terminal Server / Citrix MetaFrame, the following command has to be executed on the ITO management server after installation of this patch: opccfgupld -add -subentity TS_MF Note: The templates can be uploaded to a Japanese management server, but they are not localized. The template group 'Default' contains the new group 'Terminal Server/MetaFrame'. This group contains the following template groups: MetaFrame Terminal Server Assign the 'Terminal Server' template group to systems running the MS Terminal Server. Assign the 'MetaFram' template group to systems running MS Terminal Server and Citrix MetaFrame. The new templates are: TS_Licensing Checks if the Terminal Server licensing service is running TS_Service Checks if the Terminal Server service is running System log (Terminal Server) Template for Terminal Server events in the System EventLog MF_ICA_Browser Checks if the MetaFrame ICA browser service is running MF_Prog_Neighborhood Checks if the MetaFrame ICA Program Neighborhood service is running System Log (MetaFrame) Template for MetaFrame events in the System EventLog There is a new application group 'MetaFrame Tools'. It contains the following applications: Sessions Lists open MF sessions Users Lists connected users on MF Server Servers Lists available MF Servers Auditlog Generates logon/logoff report ACL Info Shows information about user rights Disconnect Disconnects a terminal session Flush Synchronizes disk data Send Message Sends message to ICA client users Processes Lists processes on MF server License Shows information about license PHSS_20485: - The ITO agent is now supported on Terminal Server/ MetaFrame servers: The following versions are supported: MS Terminal Server NT 4.0 ServicePack 4 English Citrix MetaFrame 1.8 English Only the server part is supported. The ITO agent on Terminal Server/ MetaFrame clients is not supported. After the installation of an ITO agent on a Terminal Server / MetaFrame system, the ITO installation logfile is located in c:\temp, if c:\temp actually exists. If it doesn't exist, the inst.log file is located in the directory from where the installation was started. The standard diskspace monitor may cause problems, if the c: drive does not exist. - Fixed bug in the multi byte character set handling. - Check for reconfig each time a trap comes in. - No name resolution is performed on segment names. They are handled as if name service returned not resolvable. - Increased buffer size for trap formatting. SR: B555005951 B555005922 H555002671 R555001626 B555001830 B555004798 B555004854 R555005015 Patch Files: /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/ A.05.33/RPC_DCE_TCP/opc_pkg.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/ A.05.33/RPC_DCE_TCP/unzip.exe /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/ A.05.33/RPC_DCE_TCP/unzip.txt /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/ A.05.33/RPC_DCE_TCP/opc_inst.bat /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/ A.05.33/RPC_DCE_TCP/opc_pre.bat /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/ A.05.33/RPC_DCE_TCP/opcsetup.inf /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/ A.05.33/RPC_DCE_TCP/monitor/itoprocs.exe.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/ A.05.33/RPC_DCE_TCP/monitor/sms_chk.bat.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/ A.05.33/RPC_DCE_TCP/monitor/mf_chk.bat.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/ A.05.33/RPC_DCE_TCP/monitor/mf_service.bat.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/ A.05.33/RPC_DCE_TCP/monitor/MFluse.exe.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/ A.05.33/RPC_DCE_TCP/cmds/itodiag.exe.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/ A.05.33/RPC_DCE_TCP/cmds/itokill.exe.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/ A.05.33/RPC_DCE_TCP/cmds/itomserv.exe.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/ A.05.33/RPC_DCE_TCP/cmds/itoreg.cfg.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/ A.05.33/RPC_DCE_TCP/cmds/itoreg.exe.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/ A.05.33/RPC_DCE_TCP/cmds/itosdown.exe.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/ A.05.33/RPC_DCE_TCP/cmds/itouser.exe.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/ A.05.33/RPC_DCE_TCP/cmds/opcprfls.exe.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/ A.05.33/RPC_DCE_TCP/cmds/opcdf.bat.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/ A.05.33/RPC_DCE_TCP/cmds/opcps.bat.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/ A.05.33/RPC_DCE_TCP/actions/mf_app.bat.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/ AgentPlatform /var/opt/OV/share/tmp/OpC_appl/Win2000/C/Win2000.idx /var/opt/OV/share/tmp/OpC_appl/Win2000/C/TEMPLATES/LOGFILE/ logfile.dat /var/opt/OV/share/tmp/OpC_appl/Win2000/C/TEMPLATES/ TEMPLGROUP/templgroup.dat /var/opt/OV/share/tmp/OpC_appl/Win2000/ja_JP.SJIS/ Win2000.idx /var/opt/OV/share/tmp/OpC_appl/Win2000/ja_JP.SJIS/TEMPLATES/ LOGFILE/logfile.dat /var/opt/OV/share/tmp/OpC_appl/Win2000/ja_JP.SJIS/TEMPLATES/ TEMPLGROUP/templgroup.dat /var/opt/OV/share/tmp/OpC_appl/TS_MF/C/TS_MF.idx /var/opt/OV/share/tmp/OpC_appl/TS_MF/C/TEMPLATES/LOGFILE/ logfile.dat /var/opt/OV/share/tmp/OpC_appl/TS_MF/C/TEMPLATES/MONITOR/ monitor.dat /var/opt/OV/share/tmp/OpC_appl/TS_MF/C/TEMPLATES/TEMPLGROUP/ templgroup.dat /var/opt/OV/share/tmp/OpC_appl/TS_MF/C/APPLICATIONS/ applications.dat /var/opt/OV/share/tmp/OpC_appl/TS_MF/ja_JP.SJIS/TS_MF.idx /var/opt/OV/share/tmp/OpC_appl/TS_MF/ja_JP.SJIS/TEMPLATES/ LOGFILE/logfile.dat /var/opt/OV/share/tmp/OpC_appl/TS_MF/ja_JP.SJIS/TEMPLATES/ MONITOR/monitor.dat /var/opt/OV/share/tmp/OpC_appl/TS_MF/ja_JP.SJIS/TEMPLATES/ TEMPLGROUP/templgroup.dat /var/opt/OV/share/tmp/OpC_appl/TS_MF/ja_JP.SJIS/ APPLICATIONS/applications.dat what(1) Output: /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/ A.05.33/RPC_DCE_TCP/opc_pkg.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/ A.05.33/RPC_DCE_TCP/unzip.exe: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/ A.05.33/RPC_DCE_TCP/unzip.txt: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/ A.05.33/RPC_DCE_TCP/opc_inst.bat: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/ A.05.33/RPC_DCE_TCP/opc_pre.bat: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/ A.05.33/RPC_DCE_TCP/opcsetup.inf: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/ A.05.33/RPC_DCE_TCP/monitor/itoprocs.exe.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/ A.05.33/RPC_DCE_TCP/monitor/sms_chk.bat.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/ A.05.33/RPC_DCE_TCP/monitor/mf_chk.bat.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/ A.05.33/RPC_DCE_TCP/monitor/mf_service.bat.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/ A.05.33/RPC_DCE_TCP/monitor/MFluse.exe.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/ A.05.33/RPC_DCE_TCP/cmds/itodiag.exe.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/ A.05.33/RPC_DCE_TCP/cmds/itokill.exe.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/ A.05.33/RPC_DCE_TCP/cmds/itomserv.exe.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/ A.05.33/RPC_DCE_TCP/cmds/itoreg.cfg.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/ A.05.33/RPC_DCE_TCP/cmds/itoreg.exe.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/ A.05.33/RPC_DCE_TCP/cmds/itosdown.exe.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/ A.05.33/RPC_DCE_TCP/cmds/itouser.exe.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/ A.05.33/RPC_DCE_TCP/cmds/opcprfls.exe.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/ A.05.33/RPC_DCE_TCP/cmds/opcdf.bat.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/ A.05.33/RPC_DCE_TCP/cmds/opcps.bat.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/ A.05.33/RPC_DCE_TCP/actions/mf_app.bat.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/ AgentPlatform: None /var/opt/OV/share/tmp/OpC_appl/Win2000/C/Win2000.idx: None /var/opt/OV/share/tmp/OpC_appl/Win2000/C/TEMPLATES/LOGFILE/ logfile.dat: None /var/opt/OV/share/tmp/OpC_appl/Win2000/C/TEMPLATES/ TEMPLGROUP/templgroup.dat: None /var/opt/OV/share/tmp/OpC_appl/Win2000/ja_JP.SJIS/ Win2000.idx: None /var/opt/OV/share/tmp/OpC_appl/Win2000/ja_JP.SJIS/TEMPLATES/ LOGFILE/logfile.dat: None /var/opt/OV/share/tmp/OpC_appl/Win2000/ja_JP.SJIS/TEMPLATES/ TEMPLGROUP/templgroup.dat: None /var/opt/OV/share/tmp/OpC_appl/TS_MF/C/TS_MF.idx: None /var/opt/OV/share/tmp/OpC_appl/TS_MF/C/TEMPLATES/LOGFILE/ logfile.dat: None /var/opt/OV/share/tmp/OpC_appl/TS_MF/C/TEMPLATES/MONITOR/ monitor.dat: None /var/opt/OV/share/tmp/OpC_appl/TS_MF/C/TEMPLATES/TEMPLGROUP/ templgroup.dat: None /var/opt/OV/share/tmp/OpC_appl/TS_MF/C/APPLICATIONS/ applications.dat: None /var/opt/OV/share/tmp/OpC_appl/TS_MF/ja_JP.SJIS/TS_MF.idx: None /var/opt/OV/share/tmp/OpC_appl/TS_MF/ja_JP.SJIS/TEMPLATES/ LOGFILE/logfile.dat: None /var/opt/OV/share/tmp/OpC_appl/TS_MF/ja_JP.SJIS/TEMPLATES/ MONITOR/monitor.dat: None /var/opt/OV/share/tmp/OpC_appl/TS_MF/ja_JP.SJIS/TEMPLATES/ TEMPLGROUP/templgroup.dat: None /var/opt/OV/share/tmp/OpC_appl/TS_MF/ja_JP.SJIS/ APPLICATIONS/applications.dat: None cksum(1) Output: 2053953829 3781740 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ms/intel/nt/A.05.33/RPC_DCE_TCP/opc_pkg.Z 3162183940 113152 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ms/intel/nt/A.05.33/RPC_DCE_TCP/unzip.exe 1939298735 508 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ms/intel/nt/A.05.33/RPC_DCE_TCP/unzip.txt 4317250 1706 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ms/intel/nt/A.05.33/RPC_DCE_TCP/opc_inst.bat 1264246275 1716 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ms/intel/nt/A.05.33/RPC_DCE_TCP/opc_pre.bat 1978951748 133 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ms/intel/nt/A.05.33/RPC_DCE_TCP/opcsetup.inf 3781483131 54555 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ms/intel/nt/A.05.33/RPC_DCE_TCP/monitor/ itoprocs.exe.Z 2091150204 151 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ms/intel/nt/A.05.33/RPC_DCE_TCP/monitor/ sms_chk.bat.Z 1293146252 173 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ms/intel/nt/A.05.33/RPC_DCE_TCP/monitor/ mf_chk.bat.Z 3616292193 160 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ms/intel/nt/A.05.33/RPC_DCE_TCP/monitor/ mf_service.bat.Z 799208533 11060 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ms/intel/nt/A.05.33/RPC_DCE_TCP/monitor/ MFluse.exe.Z 3885406407 87487 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ms/intel/nt/A.05.33/RPC_DCE_TCP/cmds/ itodiag.exe.Z 3182006829 43848 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ms/intel/nt/A.05.33/RPC_DCE_TCP/cmds/ itokill.exe.Z 1086627129 41315 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ms/intel/nt/A.05.33/RPC_DCE_TCP/cmds/ itomserv.exe.Z 1586237090 188 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ms/intel/nt/A.05.33/RPC_DCE_TCP/cmds/ itoreg.cfg.Z 3113922684 59287 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ms/intel/nt/A.05.33/RPC_DCE_TCP/cmds/ itoreg.exe.Z 922139501 38523 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ms/intel/nt/A.05.33/RPC_DCE_TCP/cmds/ itosdown.exe.Z 3907074450 43955 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ms/intel/nt/A.05.33/RPC_DCE_TCP/cmds/ itouser.exe.Z 971225822 48980 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ms/intel/nt/A.05.33/RPC_DCE_TCP/cmds/ opcprfls.exe.Z 2003580432 38 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ms/intel/nt/A.05.33/RPC_DCE_TCP/cmds/ opcdf.bat.Z 849569434 41 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ms/intel/nt/A.05.33/RPC_DCE_TCP/cmds/ opcps.bat.Z 1588307382 751 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ms/intel/nt/A.05.33/RPC_DCE_TCP/actions/ mf_app.bat.Z 3644266284 6458 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ms/intel/nt/AgentPlatform 2485068413 104 /var/opt/OV/share/tmp/OpC_appl/Win2000/C/ Win2000.idx 2007600330 1998 /var/opt/OV/share/tmp/OpC_appl/Win2000/C/ TEMPLATES/LOGFILE/logfile.dat 1029602005 568 /var/opt/OV/share/tmp/OpC_appl/Win2000/C/ TEMPLATES/TEMPLGROUP/templgroup.dat 2682770904 100 /var/opt/OV/share/tmp/OpC_appl/Win2000/ ja_JP.SJIS/Win2000.idx 1090092847 1995 /var/opt/OV/share/tmp/OpC_appl/Win2000/ ja_JP.SJIS/TEMPLATES/LOGFILE/logfile.dat 1029602005 568 /var/opt/OV/share/tmp/OpC_appl/Win2000/ ja_JP.SJIS/TEMPLATES/TEMPLGROUP/templgroup.dat 937413291 175 /var/opt/OV/share/tmp/OpC_appl/TS_MF/C/ TS_MF.idx 2876017979 4230 /var/opt/OV/share/tmp/OpC_appl/TS_MF/C/ TEMPLATES/LOGFILE/logfile.dat 3051757784 3987 /var/opt/OV/share/tmp/OpC_appl/TS_MF/C/ TEMPLATES/MONITOR/monitor.dat 838892340 829 /var/opt/OV/share/tmp/OpC_appl/TS_MF/C/ TEMPLATES/TEMPLGROUP/templgroup.dat 2273364777 5204 /var/opt/OV/share/tmp/OpC_appl/TS_MF/C/ APPLICATIONS/applications.dat 3009823702 171 /var/opt/OV/share/tmp/OpC_appl/TS_MF/ ja_JP.SJIS/TS_MF.idx 2070958483 4228 /var/opt/OV/share/tmp/OpC_appl/TS_MF/ ja_JP.SJIS/TEMPLATES/LOGFILE/logfile.dat 3051757784 3987 /var/opt/OV/share/tmp/OpC_appl/TS_MF/ ja_JP.SJIS/TEMPLATES/MONITOR/monitor.dat 838892340 829 /var/opt/OV/share/tmp/OpC_appl/TS_MF/ ja_JP.SJIS/TEMPLATES/TEMPLGROUP/templgroup.dat 2273364777 5204 /var/opt/OV/share/tmp/OpC_appl/TS_MF/ ja_JP.SJIS/APPLICATIONS/applications.dat Patch Conflicts: None Patch Dependencies: None Hardware Dependencies: None Other Dependencies: None Supersedes: PHSS_20485 Equivalent Patches: PHSS_21008: s700: 11.00 s800: 11.00 Patch Package Size: 4400 KBytes Installation Instructions: Please review all instructions and the Hewlett-Packard SupportLine User Guide or your Hewlett-Packard support terms and conditions for precautions, scope of license, restrictions, and, limitation of liability and warranties, before installing this patch. ------------------------------------------------------------ 1. Back up your system before installing a patch. 2. Login as root. 3. Copy the patch to the /tmp directory. 4. Move to the /tmp directory and unshar the patch: cd /tmp sh PHSS_21007 5a. For a standalone system, run swinstall to install the patch: swinstall -x autoreboot=true -x match_target=true \ -s /tmp/PHSS_21007.depot By default swinstall will archive the original software in /var/adm/sw/patch/PHSS_21007. If you do not wish to retain a copy of the original software, you can create an empty file named /var/adm/sw/patch/PATCH_NOSAVE. WARNING: If this file exists when a patch is installed, the patch cannot be deinstalled. Please be careful when using this feature. It is recommended that you move the PHSS_21007.text file to /var/adm/sw/patch for future reference. To put this patch on a magnetic tape and install from the tape drive, use the command: dd if=/tmp/PHSS_21007.depot of=/dev/rmt/0m bs=2k Special Installation Instructions: BEFORE LOADING THIS PATCH... o You may use this patch with the following official ITO release: A.05.30 o DO NOT use this patch with older releases of ITO, for example versions A.05.00 or A.05.11. o This patch provides the HP OV IT/Operations Intelligent Agent to be used with a ITO A.05.30 Management Server system. (A) Patch Installation Instructions ------------------------------- (A1) Install the patch, following the standard installation instructions. ------------------------------------------------------ NOTE: For backing up the system before installing a patch, you may use opc_backup(1m). NOTE: MAKE SURE THAT NO AGENT OF THE PLATFORM ADDRESSED BY THIS PATCH IS DISTRIBUTED (either from the ITO Administrator's GUI or from command line using inst.sh) WHILE RUNNING SWINSTALL. NOTE: Don't be afraid of the '-x autoreboot=true' option above. There won't be a reboot due to this ITO patch. You can skip this option if you like. NOTE: This patch must be installed on the ITO Management Server system, NOT on an ITO Managed Node directly. Changes will take effect on managed nodes by means of ITO Software Distribution (using 'Force Update' if there is already an agent installed on the managed node). See chapter 2 of the ITO Administrator's Reference manual for more information. (B) Patch Deinstallation Instructions --------------------------------- (B1) To deinstall the patch PHSS_21007 run swremove: NOTE: MAKE SURE THAT NO AGENT OF THE PLATFORM ADDRESSED BY THIS PATCH IS DISTRIBUTED (either from the ITO Administrator's GUI or from command line using inst.sh) WHILE RUNNING SWREMOVE. # swremove PHSS_21007