Patch Name: PHSS_20386 Patch Description: s700_800 10.X OV OB3.10 patch - SAP packet Creation Date: 00/02/10 Post Date: 00/03/01 Warning: 00/03/14 - This Non-Critical Warning has been issued by HP. - PHSS_20386 can cause backup failures when the OmniBack SAP integration is utilized with an HP SureStore E XP256 Disk Array. If the XP256 Disk Array is first configured in OmniBack after PHSS_20386 is installed, the backups from the XP256 Disk Array will fail with messages similar to the following: BR295I Splitting mirror disks... BR278E Command output of '/opt/omni/lbin/ob2smbsplit /opt/oracle/8.0.5/sapbackup/.bdcefvvi.lst': sh: /opt/omni/lbin/ob2smbsplit: not found. BR280I Time stamp 2000-03-07 15.50.42 BR279E Return code from '/opt/omni/lbin/ob2smbsplit /opt/oracle/8.0.5/sapbackup/.bdcefvvi.lst': 127 BR299E Split/resynchronization of mirror disks failed - The problem only affects the combination of the SAP and XP256 Disk Arrays. Customers who do not use the SAP integration, or do not have an XP256 Disk Array, will not experience the problem. Also, the problem does not occur if the XP256 Disk Array was configured in OmniBack before PHSS_20386 was installed. - The problem is corrected in patch PHSS_21236, which is now released. - To avoid this problem, be sure to configure the XP256 Disk Array in OmniBack before installing PHSS_20386 is installed. If PHSS_20386 is already installed on a client onto which an XP256 Disk Array is being configured, the following steps can be taken to avoid the problem: 1. Remove PHSS_20386 from the Installation Server using swremove(1M). 2. Install PHSS_21236 on the Installation Server using swinstall(1M). 3. Install the SAP Integration package on the client with the XP256 Disk Array using OmniBackII Cell Administrator GUI. 4. Configure the XP256 Disk Array on the client. Hardware Platforms - OS Releases: s700: 10.00 10.01 10.10 10.20 s800: 10.00 10.01 10.10 10.20 Products: OmniBackII A.03.10 Filesets: OMNIBACK-II.OMNI-SAP-P Automatic Reboot?: No Status: General Superseded With Warnings Critical: No Path Name: /hp-ux_patches/s700_800/10.X/PHSS_20386 Symptoms: PHSS_20386: Id = NSMex02865, NSMex02928, NSMex03011 SAP backup fails with the following error message: "Set name is duplicated." Id = NSMex03030 SAP raw disk backup fails with the folowing error message: "Error: Detected size of partition /dev/sap is 2138864616. That's less than expected size 0." Id = NSMex03089 Although backint is started with correct parameters, they are not displayed within the the message "Backint is started with the following parameters." Id = NSMex03094 SAP backup fails with 'Segmentation Fault'. PHSS_19594: Id = HSLco16368 HP SureStoreE Disk Array XP256 is not supported by OmniBack II to perform a split mirror backup. This patch does not fix any other problem. Defect Description: PHSS_20386: Id = NSMex02865, NSMex02928, NSMex03011 Concurrent backup of the SAP database and its archive logs results in the session failure because the same set name is used for both backups. Resolution: Set number is increased every time a backup set is initiated. Part of SSPUX310_001, SSPUX310_010. Id = NSMex03030 SAP backup of a raw disk fails because the disk partition size returned from ioctl call is incorrectly compared to expected size of the partition in SAP input file. Only a part of the raw disk is backed up, and restore is not possible. Resolution: Raw disk size variable changed to 64-bit integer. Part of SSPUX310_009. Id = NSMex03089 Only argv[0] is displayed as the backint call parameter. Resolution: All parameters are displayed when backint is called. Id = NSMex03094 Incorrect 'if' statement results in error while opening a NULL file instead of correct balance file for SAP backup. Resolution 'If' statement now finds NULL filename not usable for opening, and balance file is not applied. PHSS_19594: Id = HSLco16368 Currently OmniBack II only supports the Split Mirror Backup concept with EMC Symmetrix. After the introduction of the new HP SureStoreE Disk Array XP256, it was requested that OmniBack II also supports this disk array with the split mirror backup concept. This requires to support Oracle 8.0.x and SAP R/3 in this concept as well and in addition a new manual is needed. Resolution: The SureStoreE Agent (SSEA) was developed for HP-UX to controll the SureStoreE disk array. The Backup Session Manager, INET on HP-UX, and the NT GUI were enhanced and in addition Oracle 8.0.x and SAP integrations are supported. Also the manual "HP OpenView OmniBack II HP SureStore E Disk Array XP256 Configuration Guide" will be released. SR: 8606108774 Patch Files: /opt/omni/databases/vendor/sap/hp/s800/hp-ux-1020/A.03.10/ packet.Z /opt/omni/databases/vendor/sap/hp/s800/hp-ux-10/A.03.10/ packet.Z /opt/omni/databases/vendor/sap/ibm/rs6000/aix-42/A.03.10/ packet.Z /opt/omni/databases/vendor/sap/sun/sparc/solaris/A.03.10/ packet.Z /opt/omni/databases/vendor/sap/sun/sparc/solaris-26/A.03.10/ packet.Z what(1) Output: /opt/omni/databases/vendor/sap/hp/s800/hp-ux-1020/A.03.10/ packet.Z: None /opt/omni/databases/vendor/sap/hp/s800/hp-ux-10/A.03.10/ packet.Z: None /opt/omni/databases/vendor/sap/ibm/rs6000/aix-42/A.03.10/ packet.Z: None /opt/omni/databases/vendor/sap/sun/sparc/solaris/A.03.10/ packet.Z: None /opt/omni/databases/vendor/sap/sun/sparc/solaris-26/A.03.10/ packet.Z: None cksum(1) Output: 437776840 909139 /opt/omni/databases/vendor/sap/hp/s800/ hp-ux-1020/A.03.10/packet.Z 21734514 887037 /opt/omni/databases/vendor/sap/hp/s800/ hp-ux-10/A.03.10/packet.Z 894074560 747185 /opt/omni/databases/vendor/sap/ibm/rs6000/ aix-42/A.03.10/packet.Z 2285140695 938769 /opt/omni/databases/vendor/sap/sun/sparc/ solaris/A.03.10/packet.Z 2574493809 970113 /opt/omni/databases/vendor/sap/sun/sparc/ solaris-26/A.03.10/packet.Z Patch Conflicts: None Patch Dependencies: None Hardware Dependencies: None Other Dependencies: None Supersedes: PHSS_19594 Equivalent Patches: PHSS_20387: s700: 11.00 s800: 11.00 Patch Package Size: 4410 KBytes Installation Instructions: Please review all instructions and the Hewlett-Packard SupportLine User Guide or your Hewlett-Packard support terms and conditions for precautions, scope of license, restrictions, and, limitation of liability and warranties, before installing this patch. ------------------------------------------------------------ 1. Back up your system before installing a patch. 2. Login as root. 3. Copy the patch to the /tmp directory. 4. Move to the /tmp directory and unshar the patch: cd /tmp sh PHSS_20386 5a. For a standalone system, run swinstall to install the patch: swinstall -x autoreboot=true -x match_target=true \ -s /tmp/PHSS_20386.depot By default swinstall will archive the original software in /var/adm/sw/patch/PHSS_20386. If you do not wish to retain a copy of the original software, you can create an empty file named /var/adm/sw/patch/PATCH_NOSAVE. WARNING: If this file exists when a patch is installed, the patch cannot be deinstalled. Please be careful when using this feature. It is recommended that you move the PHSS_20386.text file to /var/adm/sw/patch for future reference. To put this patch on a magnetic tape and install from the tape drive, use the command: dd if=/tmp/PHSS_20386.depot of=/dev/rmt/0m bs=2k Special Installation Instructions: PHSS_20386: NOTE! This Patch has to be installed on the Installation Server host. The OB2 SAP agent must be redistributed to the SAP client system(s) after the installation of the patch in order to get the fixes into effect. For distribution of the SAP agent, refer to the OmnibackII Installation guide. NOTE! The patches PHSS_19594/19595 introduce support for HP SureStore E XP256 disk array. In order to enable the HP SurStoreE Agent (SSEA) functionality, a license-to-use (B7023AA) must be installed. In addition, at least the following OB2 patches are required: PHSS_19519/PHSS_19520 - Cell Server patch PHSS_20111/PHSS_20112 - Oracle8 integration patch PHSS_19525/PHSS_19526 - SSEA integration patch PHSS_19523/PHSS_19524 - Core patch OMNIBACK_00010 - Windows NT Some of these above mentioned patches may be superseded by a newer patch. Please check the HP Electronic Support Center web page for latest and the most up to date patch status. For more information regarding the installation procedure refer to the "HP OpenView OmniBack II HP SureStore E Disk Array XP256 Configuration Guide" NOTE! Patch includes the following Site Specific Patches: SSPUX310_001 SSPUX310_009 SSPUX310_014