Patch Name: PHSS_18562 Patch Description: s700_800 10.X OpenMail B.05.10 Report for failed BB deletes Creation Date: 99/05/06 Post Date: 99/05/10 Hardware Platforms - OS Releases: s700: 10.01 10.10 10.20 10.30 s800: 10.01 10.10 10.20 10.30 Products: OpenMail B.05.10 Filesets: OpenMail.OM-CORE,A.B8.03 OpenMail.OM-BB,A.B7.00 Automatic Reboot?: No Status: Special Superseded Critical: No Path Name: /hp-ux_patches/s700_800/10.X/PHSS_18562 Symptoms: PHSS_18562: D500427344: This problem asks for a more comprehensive fix to the problem addressed in SR 1653287953. If an item is added to a bulletin board and almost immediately deleted. 2 synchronisation messages are created. If these arrive out of order, the item may be added and NOT deleted, because the first message attempts to delete an item which does not exist. omshowlog -l 7 should show a message similar to : [OM 23989] Bulletin Board Synchronisation has attempted to DELETE an item that doesn't exist yet on this system. BUT, additional information should be supplied which will allow the administrator to determine which Bulletin board the item could not be deleted from and the message-id of the item. See related SR 1653287946. Defect Description: PHSS_18562: D500427344: Failed deletion synchronisations are currently ignored. SR: D500427344 Patch Files: /opt/openmail/B.05.10.00/bin/bb.server /opt/openmail/B.05.10.00/lib/libom.sl /opt/openmail/patch/ompatch /opt/openmail/patch/PHSS_18562/omunpatch /opt/openmail/patch/PHSS_18562/ompatch.idx what(1) Output: /opt/openmail/B.05.10.00/bin/bb.server: ------------------------------------ OpenMail GenVer = B.05.10.N1 ------------------------------------ Sccs_Id = %W% $Header: bbs_addbb.c,v 6.7.1.2 98/03/13 12:08:42 anu pak Exp $ Sccs_Id = %W% $Header: bbs_ctacc.c,v 6.6 98/06/03 16:23:07 markd E xp $ Sccs_Id = %W% $Header: bbs_desc.c,v 6.5 98/04/09 15:09:30 krishnah Exp $ Sccs_Id = %W% /opt/openmail/B.05.10.00/lib/libom.sl: $Header: mll_access.c,v 6.5 97/02/17 15:14:41 kevins Exp $ $Header: mll_highl.c,v 6.1 96/03/25 05:49:38 gren Ex p $ Sccs_Id = %W% $Header: cl_format.c,v 6.2.1.1 98/10/05 14:44:15 phi lh Exp $ ------------------------------------ OpenMail GenVer = B.05.10.N0 ------------------------------------ /opt/openmail/patch/ompatch: $Header: sh_patch.gen,v 6.27 99/03/12 15:38:19 tonyn Exp $ /opt/openmail/patch/PHSS_18562/omunpatch: $Header: sh_unpat.gen,v /opt/openmail/patch/PHSS_18562/ompatch.idx: No what strings cksum(1) Output: 3940381785 311296 /opt/openmail/B.05.10.00/bin/bb.server 3557400803 8388608 /opt/openmail/B.05.10.00/lib/libom.sl 1938101603 25970 /opt/openmail/patch/ompatch 2604024911 17662 /opt/openmail/patch/PHSS_18562/omunpatch 2372076946 1886 /opt/openmail/patch/PHSS_18562/ompatch.idx Patch Conflicts: None Patch Dependencies: s700: 10.01 10.10 10.20 10.30: PHSS_18280 s800: 10.01 10.10 10.20 10.30: PHSS_18280 Hardware Dependencies: None Other Dependencies: None Supersedes: None Equivalent Patches: None Patch Package Size: 2690 KBytes Installation Instructions: Please review all instructions and the Hewlett-Packard SupportLine User Guide or your Hewlett-Packard support terms and conditions for precautions, scope of license, restrictions, and, limitation of liability and warranties, before installing this patch. ------------------------------------------------------------ 1. Back up your system before installing a patch. 2. Login as root. 3. Copy the patch to the /tmp directory. 4. Move to the /tmp directory and unshar the patch: cd /tmp sh PHSS_18562 5a. For a standalone system, run swinstall to install the patch: swinstall -x autoreboot=true -x match_target=true \ -s /tmp/PHSS_18562.depot 5b. For a homogeneous NFS Diskless cluster run swcluster on the server to install the patch on the server and the clients: swcluster -i -b This will invoke swcluster in the interactive mode and force all clients to be shut down. WARNING: All cluster clients must be shut down prior to the patch installation. Installing the patch while the clients are booted is unsupported and can lead to serious problems. The swcluster command will invoke an swinstall session in which you must specify: alternate root path - default is /export/shared_root/OS_700 source depot path - /tmp/PHSS_18562.depot To complete the installation, select the patch by choosing "Actions -> Match What Target Has" and then "Actions -> Install" from the Menubar. 5c. For a heterogeneous NFS Diskless cluster: - run swinstall on the server as in step 5a to install the patch on the cluster server. - run swcluster on the server as in step 5b to install the patch on the cluster clients. By default swinstall will archive the original software in /var/adm/sw/patch/PHSS_18562. If you do not wish to retain a copy of the original software, you can create an empty file named /var/adm/sw/patch/PATCH_NOSAVE. Warning: If this file exists when a patch is installed, the patch cannot be deinstalled. Please be careful when using this feature. It is recommended that you move the PHSS_18562.text file to /var/adm/sw/patch for future reference. To put this patch on a magnetic tape and install from the tape drive, use the command: dd if=/tmp/PHSS_18562.depot of=/dev/rmt/0m bs=2k Special Installation Instructions: SUBSYSTEM_SHUT =========================================================== : =========================================================== D500427344: ----------- When delete requests for non-existent items are processed an entry is written to file : ~openmail/sys/bb/failed.log Each entry contains the details of the attempted synchronisation request extracted from the synchronisation message's first text body part. ---------------------------------------------------------- This patch will need the following minimum disk space requirements: /opt/openmail/patch : 9 MB /opt/openmail/B.05.10.00 : 9 MB /var/adm/sw : 9 MB (unless PATCH_NOSAVE is specified) ----------------------------------------------------------