Patch Name: PHSS_17912 Patch Description: s700_800 10.X OV ITO4.0X HP-UX 11.x ANSE Agt Patch A.04.14 Creation Date: 99/05/21 Post Date: 99/06/01 Hardware Platforms - OS Releases: s700: 10.00 10.01 10.10 10.20 s800: 10.00 10.01 10.10 10.20 Products: OpenView IT/Operations 4.0 ITO-ANSE Filesets: OVOPC-CLT.OVOPC-UX11-CLT Automatic Reboot?: No Status: General Superseded Critical: No Path Name: /hp-ux_patches/s700_800/10.X/PHSS_17912 Symptoms: PHSS_17912: - Permission problem during Agent installation. PHSS_17502: - The HP-UX 11 agent was built on HP-UX 11 and linked with DCE version 1.7. This caused an abort for applications using the ITO API/MSI which were linked on HP-UX 10 with the older DCE 1.5 (message: "unresolved symbols from libcma.2") This patch contains binaries which have been built on HP-UX 10 to provide compatibility with integrated applications built on HP-UX 10 (like IT/Administration). PHSS_17357: - after a failed subagent installation transfer the next try has a problem because a leftover temporary file could not be overwritten - trap interceptor may generate OpC30-204 during system reboot because the ITO agent is shut down after pmd. This is due to a wrong naming of the /sbin/rc2.d/*opcagt startup scripts: should be three digits - leading '0' missing - opcmsg(3) behaves inconsistently if agent is not running: sometimes it queues the message instead of discarding it as the return code OPC_ERR_NO_AGENT suggests. - agent refuses to start after manual installation because default communication type setting was not set by the opcactivate script - opcmon '-object' and '-option' options and 'duration' in conditions do not work together - opcacta aborts when opctranm is used with certain jobfile settings - memory leaks in trap interceptor - OPC_TRACE_TRUNC FALSE for suppressed messages does not work - Error during subagent installation transfer (OpC40-745) due to short/long hostname checking problems PHSS_16273: - The <$MSG_ID> variable is not set correctly in monitor conditions. - Agent reinstallation does not work from remote SD depot. - Scheduled actions are scheduled for the following month if weekday is specified. - Deinstallation of agent leaves files on system but no SD error messages. - Usage of the opcmsg() API may cause the application to abort. - Message agent sometimes stays in the buffering state forever. - The opcfwtmp command returns UTC time instead of local time. - The logfile encapsulator might coredump when tracing is turned on and very long messages are generated. - The logfile encapsulator suddenly starts growing to the kernel limit and coredumps. - Adds support for HP-UX 11.00 for IT/Operations 4.0 ANSE Defect Description: PHSS_17912: - Permission problem during Agent installation. Resolution: - Fixed permission problem during Agent installation. PHSS_17502: check the list of the symptoms PHSS_17357: check the list of the symptoms PHSS_16273: check the list of the symptoms SR: 1653276568 1653272344 5003396960 1653259317 Patch Files: /opt/OV/OpC/examples/progs/Makef.hpux11 /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/AgentPlatform /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.14/RPC_DCE_TCP/actions/dist_del.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.14/RPC_DCE_TCP/actions/itogpm.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.14/RPC_DCE_TCP/actions/mailq_pr.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.14/RPC_DCE_TCP/actions/pv.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.14/RPC_DCE_TCP/actions/st_inetd.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.14/RPC_DCE_TCP/actions/st_mail.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.14/RPC_DCE_TCP/cmds/opc_sec_v.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.14/RPC_DCE_TCP/cmds/opcdf.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.14/RPC_DCE_TCP/cmds/opclpst.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.14/RPC_DCE_TCP/cmds/opcps.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.14/RPC_DCE_TCP/install/opcrclchk /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.14/RPC_DCE_TCP/install/opcrdschk /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.14/RPC_DCE_TCP/install/opcrinst /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.14/RPC_DCE_TCP/install/opcrndchk /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.14/RPC_DCE_TCP/install/opcroschk /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.14/RPC_DCE_TCP/install/opcrverchk /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.14/RPC_DCE_TCP/monitor/ana_disk.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.14/RPC_DCE_TCP/monitor/cpu_mon.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.14/RPC_DCE_TCP/monitor/disk_mon.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.14/RPC_DCE_TCP/monitor/dist_mon.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.14/RPC_DCE_TCP/monitor/last_logs.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.14/RPC_DCE_TCP/monitor/mailq_l.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.14/RPC_DCE_TCP/monitor/mondbfile.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.14/RPC_DCE_TCP/monitor/mwa_read.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.14/RPC_DCE_TCP/monitor/opcfwtmp.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.14/RPC_DCE_TCP/monitor/opcnprcs.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.14/RPC_DCE_TCP/monitor/perf_alxp.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.14/RPC_DCE_TCP/monitor/proc_mon.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.14/RPC_DCE_TCP/monitor/sh_procs.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.14/RPC_DCE_TCP/monitor/swap_mon.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.14/RPC_DCE_TCP/monitor/vp_chk.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.14/RPC_DCE_TCP/opc_pkg.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s800/ hp-ux11/AgentPlatform what(1) Output: /opt/OV/OpC/examples/progs/Makef.hpux11: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/AgentPlatform: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.14/RPC_DCE_TCP/actions/dist_del.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.14/RPC_DCE_TCP/actions/itogpm.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.14/RPC_DCE_TCP/actions/mailq_pr.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.14/RPC_DCE_TCP/actions/pv.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.14/RPC_DCE_TCP/actions/st_inetd.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.14/RPC_DCE_TCP/actions/st_mail.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.14/RPC_DCE_TCP/cmds/opc_sec_v.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.14/RPC_DCE_TCP/cmds/opcdf.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.14/RPC_DCE_TCP/cmds/opclpst.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.14/RPC_DCE_TCP/cmds/opcps.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.14/RPC_DCE_TCP/install/opcrclchk: HP OpenView IT/Operations A.04.14 (02/26/99) /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.14/RPC_DCE_TCP/install/opcrdschk: HP OpenView IT/Operations A.04.14 PHSS_17912 (03/12/ 99) /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.14/RPC_DCE_TCP/install/opcrinst: HP OpenView IT/Operations A.04.14 (02/26/99) /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.14/RPC_DCE_TCP/install/opcrndchk: HP OpenView IT/Operations A.04.14 (02/26/99) /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.14/RPC_DCE_TCP/install/opcroschk: HP OpenView IT/Operations A.04.14 (02/26/99) /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.14/RPC_DCE_TCP/install/opcrverchk: HP OpenView IT/Operations A.04.14 PHSS_17912 (03/12/ 99) /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.14/RPC_DCE_TCP/monitor/ana_disk.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.14/RPC_DCE_TCP/monitor/cpu_mon.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.14/RPC_DCE_TCP/monitor/disk_mon.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.14/RPC_DCE_TCP/monitor/dist_mon.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.14/RPC_DCE_TCP/monitor/last_logs.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.14/RPC_DCE_TCP/monitor/mailq_l.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.14/RPC_DCE_TCP/monitor/mondbfile.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.14/RPC_DCE_TCP/monitor/mwa_read.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.14/RPC_DCE_TCP/monitor/opcfwtmp.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.14/RPC_DCE_TCP/monitor/opcnprcs.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.14/RPC_DCE_TCP/monitor/perf_alxp.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.14/RPC_DCE_TCP/monitor/proc_mon.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.14/RPC_DCE_TCP/monitor/sh_procs.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.14/RPC_DCE_TCP/monitor/swap_mon.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.14/RPC_DCE_TCP/monitor/vp_chk.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.14/RPC_DCE_TCP/opc_pkg.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s800/ hp-ux11/AgentPlatform: None cksum(1) Output: 3611046340 1531 /opt/OV/OpC/examples/progs/Makef.hpux11 3599021554 4896 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/AgentPlatform 1544635874 5988 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.14/RPC_DCE_TCP/actions/ dist_del.sh.Z 2381476751 1374 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.14/RPC_DCE_TCP/actions/ itogpm.sh.Z 2094202054 2530 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.14/RPC_DCE_TCP/actions/ mailq_pr.sh.Z 1172720898 5691 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.14/RPC_DCE_TCP/actions/ pv.sh.Z 2771162439 2549 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.14/RPC_DCE_TCP/actions/ st_inetd.sh.Z 319126737 2560 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.14/RPC_DCE_TCP/actions/ st_mail.sh.Z 2141303892 13063 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.14/RPC_DCE_TCP/cmds/ opc_sec_v.sh.Z 477324106 321 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.14/RPC_DCE_TCP/cmds/ opcdf.Z 771407452 334 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.14/RPC_DCE_TCP/cmds/ opclpst.Z 412159300 360 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.14/RPC_DCE_TCP/cmds/ opcps.Z 1879814338 6892 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.14/RPC_DCE_TCP/install/ opcrclchk 2596554610 28095 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.14/RPC_DCE_TCP/install/ opcrdschk 3308120808 96893 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.14/RPC_DCE_TCP/install/ opcrinst 2737564614 6662 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.14/RPC_DCE_TCP/install/ opcrndchk 970504010 6295 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.14/RPC_DCE_TCP/install/ opcroschk 204145210 31918 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.14/RPC_DCE_TCP/install/ opcrverchk 191142286 2555 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.14/RPC_DCE_TCP/monitor/ ana_disk.sh.Z 2384104170 5883 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.14/RPC_DCE_TCP/monitor/ cpu_mon.sh.Z 1683979523 5896 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.14/RPC_DCE_TCP/monitor/ disk_mon.sh.Z 961111127 6026 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.14/RPC_DCE_TCP/monitor/ dist_mon.sh.Z 1911586912 5787 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.14/RPC_DCE_TCP/monitor/ last_logs.sh.Z 1099765532 5732 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.14/RPC_DCE_TCP/monitor/ mailq_l.sh.Z 3208985508 12879 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.14/RPC_DCE_TCP/monitor/ mondbfile.sh.Z 4239741115 5769 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.14/RPC_DCE_TCP/monitor/ mwa_read.sh.Z 3572558987 9266 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.14/RPC_DCE_TCP/monitor/ opcfwtmp.Z 1306621182 8423 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.14/RPC_DCE_TCP/monitor/ opcnprcs.Z 4030761345 3154 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.14/RPC_DCE_TCP/monitor/ perf_alxp.sh.Z 314390845 5899 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.14/RPC_DCE_TCP/monitor/ proc_mon.sh.Z 3464922915 5341 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.14/RPC_DCE_TCP/monitor/ sh_procs.sh.Z 1220499316 5811 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.14/RPC_DCE_TCP/monitor/ swap_mon.sh.Z 410894543 5587 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.14/RPC_DCE_TCP/monitor/ vp_chk.sh.Z 2981994881 2927153 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.14/RPC_DCE_TCP/opc_pkg.Z 3651390435 4894 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s800/hp-ux11/AgentPlatform Patch Conflicts: PHSS_17911 Patch Dependencies: None Hardware Dependencies: None Other Dependencies: OVOPC-SEC.OVOPC-SEC-CLT Supersedes: PHSS_16273 PHSS_17357 PHSS_17502 Equivalent Patches: None Patch Package Size: 3300 KBytes Installation Instructions: Please review all instructions and the Hewlett-Packard SupportLine User Guide or your Hewlett-Packard support terms and conditions for precautions, scope of license, restrictions, and, limitation of liability and warranties, before installing this patch. ------------------------------------------------------------ 1. Back up your system before installing a patch. 2. Login as root. 3. Copy the patch to the /tmp directory. 4. Move to the /tmp directory and unshar the patch: cd /tmp sh PHSS_17912 5a. For a standalone system, run swinstall to install the patch: swinstall -x autoreboot=true -x match_target=true \ -s /tmp/PHSS_17912.depot 5b. For a homogeneous NFS Diskless cluster run swcluster on the server to install the patch on the server and the clients: swcluster -i -b This will invoke swcluster in the interactive mode and force all clients to be shut down. WARNING: All cluster clients must be shut down prior to the patch installation. Installing the patch while the clients are booted is unsupported and can lead to serious problems. The swcluster command will invoke an swinstall session in which you must specify: alternate root path - default is /export/shared_root/OS_700 source depot path - /tmp/PHSS_17912.depot To complete the installation, select the patch by choosing "Actions -> Match What Target Has" and then "Actions -> Install" from the Menubar. 5c. For a heterogeneous NFS Diskless cluster: - run swinstall on the server as in step 5a to install the patch on the cluster server. - run swcluster on the server as in step 5b to install the patch on the cluster clients. By default swinstall will archive the original software in /var/adm/sw/patch/PHSS_17912. If you do not wish to retain a copy of the original software, you can create an empty file named /var/adm/sw/patch/PATCH_NOSAVE. Warning: If this file exists when a patch is installed, the patch cannot be deinstalled. Please be careful when using this feature. It is recommended that you move the PHSS_17912.text file to /var/adm/sw/patch for future reference. To put this patch on a magnetic tape and install from the tape drive, use the command: dd if=/tmp/PHSS_17912.depot of=/dev/rmt/0m bs=2k Special Installation Instructions: BEFORE LOADING THIS PATCH... o You may use this patch with the following official ITO-ANSE releases: A.04.0x o This patch can't be installed on an ITO server without the ITO-ANSE bundle installed. If you don't have it, use the equivalent non-ANSE patch. o DO NOT use this patch with older releases of OpC or ITO, for example versions A.01.X, A.02.X or A.03.X or with newer releases like A.05.X o This patch provides the HP OV IT/Operations Intelligent Agent to be used with a ITO 4.0x Management Server system, English and Japanese version. (A) Patch Installation Instructions ------------------------------- (A1) Install the patch, following the standard installation instructions. Please review all instructions and the Hewlett-Packard SupportLine User Guide or your Hewlett-Packard support terms and conditions for precautions, scope of license restrictions and limitation of liability and warranties, before installing this patch. ------------------------------------------------------ 1. Back up your system before installing a patch. (you may use opc_backup) 2. Login as root. 3. Copy the patch to your /tmp directory and unshar it: # cd /tmp # sh PHSS_17912 4. For a standalone system, run swinstall to install the patch: NOTE: MAKE SURE THAT NO AGENT OF THE PLATFORM ADDRESSED BY THIS PATCH IS DISTRIBUTED (either from the ITO Administrator's GUI or from command line using inst.sh) WHILE RUNNING SWINSTALL. # swinstall -x match_target=true \ -s /tmp/PHSS_17912.depot It is recommended that you move the PHSS_17912.text file to /var/adm/sw/patch for future reference. To put this patch on a magnetic tape and install from the tape drive, use the command: # dd if=/tmp/PHSS_17912.depot of=/dev/rmt/0m bs=2k NOTE: This patch must be installed on the ITO Management Server system, NOT on an ITO Managed Node directly. Changes will take effect on managed nodes by means of ITO Software Distribution (using 'Force Update' if there is already an agent installed on the managed node). See chapter 2 of the ITO Administrator's Reference manual for more information. NOTE: This patch patches the OVOPC-CLT.OVOPC-UX11-CLT fileset which was not available during original ITO A.04.00 release but introduced later with PHSS_13550. If you don't have PHSS_13550 or a superseding patch installed, this patch will now add the OVOPC-CLT.OVOPC-UX11-CLT to your system and update the ITO database accordingly. After installing this patch, please restart the ITO Administrator user interface processes on your Management Server system to make this new agent platform available to the GUI. o There are no additional default message source templates available for HP-UX 11.0. Use the ITO default templates for HP-UX 10.x. o Installation prerequisites for the ITO HP-UX 11.0 software are the same as for the ITO HP-UX 10.x agents. See Chapter 1 of the HP OV ITO Administrator's Reference for information about managed node prerequisites, and Chapter 2 for installation tips. (B) Patch Deinstallation Instructions --------------------------------- (B1) To deinstall the patch PHSS_17912 run swremove: NOTE: MAKE SURE THAT NO AGENT OF THE PLATFORM ADDRESSED BY THIS PATCH IS DISTRIBUTED (either from the ITO Administrator's GUI or from command line using inst.sh) WHILE RUNNING SWREMOVE. # swremove PHSS_17912 NOTE: If you installed this patch on an ITO system which didn't have the HP-UX 11 agent support before, the OVOPC-UX11-CLT fileset has been installed together with this patch. To get rid of the HP-UX 11 support, you have to swremove this fileset together with this patch: # swremove PHSS_17912 OVOPC-CLT.OVOPC-UX11-CLT