Patch Name: PHSS_16273 Patch Description: s700_800 10.X OV ITO4.0X HP-UX 11.x ANSE Agent Patch Creation Date: 98/11/17 Post Date: 98/11/17 Hardware Platforms - OS Releases: s700: 10.00 10.01 10.10 10.20 s800: 10.00 10.01 10.10 10.20 Products: OpenView IT/Operations 4.0 ITO-ANSE Filesets: OVOPC-CLT.OVOPC-UX11-CLT Automatic Reboot?: No Status: General Superseded Critical: No Path Name: /hp-ux_patches/s700_800/10.X/PHSS_16273 Symptoms: PHSS_16273: - The <$MSG_ID> variable is not set correctly in monitor conditions. - Agent reinstallation does not work from remote SD depot. - Scheduled actions are scheduled for the following month if weekday is specified. - Deinstallation of agent leaves files on system but no SD error messages. - Usage of the opcmsg() API may cause the application to abort. - Message agent sometimes stays in the buffering state forever. - The opcfwtmp command returns UTC time instead of local time. - The logfile encapsulator might coredump when tracing is turned on and very long messages are generated. - The logfile encapsulator suddenly starts growing to the kernel limit and coredumps. - Adds support for HP-UX 11.00 for IT/Operations 4.0 ANSE Defect Description: PHSS_16273: check the list of the symptoms SR: 1653272344 5003396960 1653259317 Patch Files: /opt/OV/OpC/examples/progs/Makef.hpux11 /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.11/RPC_DCE_TCP/opc_pkg.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.11/RPC_DCE_TCP/install/opcrclchk /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.11/RPC_DCE_TCP/install/opcrdschk /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.11/RPC_DCE_TCP/install/opcrndchk /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.11/RPC_DCE_TCP/install/opcroschk /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.11/RPC_DCE_TCP/install/opcrverchk /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.11/RPC_DCE_TCP/install/opcrinst /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.11/RPC_DCE_TCP/monitor/ana_disk.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.11/RPC_DCE_TCP/monitor/cpu_mon.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.11/RPC_DCE_TCP/monitor/disk_mon.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.11/RPC_DCE_TCP/monitor/last_logs.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.11/RPC_DCE_TCP/monitor/mailq_l.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.11/RPC_DCE_TCP/monitor/perf_alxp.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.11/RPC_DCE_TCP/monitor/proc_mon.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.11/RPC_DCE_TCP/monitor/sh_procs.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.11/RPC_DCE_TCP/monitor/swap_mon.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.11/RPC_DCE_TCP/monitor/vp_chk.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.11/RPC_DCE_TCP/monitor/mwa_read.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.11/RPC_DCE_TCP/monitor/dist_mon.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.11/RPC_DCE_TCP/monitor/mondbfile.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.11/RPC_DCE_TCP/monitor/opcfwtmp.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.11/RPC_DCE_TCP/monitor/opcnprcs.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.11/RPC_DCE_TCP/actions/mailq_pr.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.11/RPC_DCE_TCP/actions/st_inetd.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.11/RPC_DCE_TCP/actions/st_mail.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.11/RPC_DCE_TCP/actions/pv.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.11/RPC_DCE_TCP/actions/dist_del.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.11/RPC_DCE_TCP/actions/itogpm.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.11/RPC_DCE_TCP/cmds/opcdf.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.11/RPC_DCE_TCP/cmds/opclpst.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.11/RPC_DCE_TCP/cmds/opcps.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.11/RPC_DCE_TCP/cmds/opc_sec_v.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/AgentPlatform /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s800/ hp-ux11/AgentPlatform what(1) Output: /opt/OV/OpC/examples/progs/Makef.hpux11: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.11/RPC_DCE_TCP/opc_pkg.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.11/RPC_DCE_TCP/install/opcrclchk: HP OpenView IT/Operations A.04.11 (11/03/98) /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.11/RPC_DCE_TCP/install/opcrdschk: HP OpenView IT/Operations A.04.11 (11/03/98) /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.11/RPC_DCE_TCP/install/opcrndchk: HP OpenView IT/Operations A.04.11 (11/03/98) /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.11/RPC_DCE_TCP/install/opcroschk: HP OpenView IT/Operations A.04.11 (11/03/98) /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.11/RPC_DCE_TCP/install/opcrverchk: HP OpenView IT/Operations A.04.11 (11/03/98) /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.11/RPC_DCE_TCP/install/opcrinst: HP OpenView IT/Operations A.04.11 (11/03/98) /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.11/RPC_DCE_TCP/monitor/ana_disk.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.11/RPC_DCE_TCP/monitor/cpu_mon.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.11/RPC_DCE_TCP/monitor/disk_mon.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.11/RPC_DCE_TCP/monitor/last_logs.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.11/RPC_DCE_TCP/monitor/mailq_l.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.11/RPC_DCE_TCP/monitor/perf_alxp.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.11/RPC_DCE_TCP/monitor/proc_mon.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.11/RPC_DCE_TCP/monitor/sh_procs.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.11/RPC_DCE_TCP/monitor/swap_mon.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.11/RPC_DCE_TCP/monitor/vp_chk.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.11/RPC_DCE_TCP/monitor/mwa_read.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.11/RPC_DCE_TCP/monitor/dist_mon.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.11/RPC_DCE_TCP/monitor/mondbfile.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.11/RPC_DCE_TCP/monitor/opcfwtmp.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.11/RPC_DCE_TCP/monitor/opcnprcs.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.11/RPC_DCE_TCP/actions/mailq_pr.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.11/RPC_DCE_TCP/actions/st_inetd.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.11/RPC_DCE_TCP/actions/st_mail.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.11/RPC_DCE_TCP/actions/pv.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.11/RPC_DCE_TCP/actions/dist_del.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.11/RPC_DCE_TCP/actions/itogpm.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.11/RPC_DCE_TCP/cmds/opcdf.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.11/RPC_DCE_TCP/cmds/opclpst.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.11/RPC_DCE_TCP/cmds/opcps.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.11/RPC_DCE_TCP/cmds/opc_sec_v.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/AgentPlatform: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s800/ hp-ux11/AgentPlatform: None cksum(1) Output: 1089608637 1345 /opt/OV/OpC/examples/progs/Makef.hpux11 626639590 2996778 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.11/RPC_DCE_TCP/opc_pkg.Z 1662098985 6714 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.11/RPC_DCE_TCP/install/ opcrclchk 2463868706 28084 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.11/RPC_DCE_TCP/install/ opcrdschk 2837796895 6662 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.11/RPC_DCE_TCP/install/ opcrndchk 4268675014 6317 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.11/RPC_DCE_TCP/install/ opcroschk 2787656997 31076 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.11/RPC_DCE_TCP/install/ opcrverchk 1484577425 96468 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.11/RPC_DCE_TCP/install/ opcrinst 875100938 2554 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.11/RPC_DCE_TCP/monitor/ ana_disk.sh.Z 1824630210 5883 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.11/RPC_DCE_TCP/monitor/ cpu_mon.sh.Z 2072792983 5899 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.11/RPC_DCE_TCP/monitor/ disk_mon.sh.Z 3793524572 5784 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.11/RPC_DCE_TCP/monitor/ last_logs.sh.Z 413241321 5728 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.11/RPC_DCE_TCP/monitor/ mailq_l.sh.Z 457913668 3154 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.11/RPC_DCE_TCP/monitor/ perf_alxp.sh.Z 3877078551 5876 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.11/RPC_DCE_TCP/monitor/ proc_mon.sh.Z 845161677 5341 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.11/RPC_DCE_TCP/monitor/ sh_procs.sh.Z 3381465914 5824 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.11/RPC_DCE_TCP/monitor/ swap_mon.sh.Z 1472895737 5587 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.11/RPC_DCE_TCP/monitor/ vp_chk.sh.Z 2163136437 5766 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.11/RPC_DCE_TCP/monitor/ mwa_read.sh.Z 1324603605 6022 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.11/RPC_DCE_TCP/monitor/ dist_mon.sh.Z 1996404023 12850 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.11/RPC_DCE_TCP/monitor/ mondbfile.sh.Z 20405026 9394 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.11/RPC_DCE_TCP/monitor/ opcfwtmp.Z 3762237482 8502 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.11/RPC_DCE_TCP/monitor/ opcnprcs.Z 3848603826 2528 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.11/RPC_DCE_TCP/actions/ mailq_pr.sh.Z 4290277568 2548 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.11/RPC_DCE_TCP/actions/ st_inetd.sh.Z 3591001816 2558 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.11/RPC_DCE_TCP/actions/ st_mail.sh.Z 1860579440 5689 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.11/RPC_DCE_TCP/actions/ pv.sh.Z 4093921893 5970 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.11/RPC_DCE_TCP/actions/ dist_del.sh.Z 2623492166 1373 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.11/RPC_DCE_TCP/actions/ itogpm.sh.Z 1212295998 321 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.11/RPC_DCE_TCP/cmds/ opcdf.Z 3576080216 334 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.11/RPC_DCE_TCP/cmds/ opclpst.Z 1094507410 360 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.11/RPC_DCE_TCP/cmds/ opcps.Z 3352656695 13068 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.11/RPC_DCE_TCP/cmds/ opc_sec_v.sh.Z 3667200234 4897 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/AgentPlatform 3057721900 4895 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s800/hp-ux11/AgentPlatform Patch Conflicts: PHSS_15675 Patch Dependencies: None Hardware Dependencies: None Other Dependencies: OVOPC-SEC.OVOPC-SEC-CLT Supersedes: None Equivalent Patches: None Patch Package Size: 3360 KBytes Installation Instructions: Please review all instructions and the Hewlett-Packard SupportLine User Guide or your Hewlett-Packard support terms and conditions for precautions, scope of license, restrictions, and, limitation of liability and warranties, before installing this patch. ------------------------------------------------------------ 1. Back up your system before installing a patch. 2. Login as root. 3. Copy the patch to the /tmp directory. 4. Move to the /tmp directory and unshar the patch: cd /tmp sh PHSS_16273 5a. For a standalone system, run swinstall to install the patch: swinstall -x autoreboot=true -x match_target=true \ -s /tmp/PHSS_16273.depot 5b. For a homogeneous NFS Diskless cluster run swcluster on the server to install the patch on the server and the clients: swcluster -i -b This will invoke swcluster in the interactive mode and force all clients to be shut down. WARNING: All cluster clients must be shut down prior to the patch installation. Installing the patch while the clients are booted is unsupported and can lead to serious problems. The swcluster command will invoke an swinstall session in which you must specify: alternate root path - default is /export/shared_root/OS_700 source depot path - /tmp/PHSS_16273.depot To complete the installation, select the patch by choosing "Actions -> Match What Target Has" and then "Actions -> Install" from the Menubar. 5c. For a heterogeneous NFS Diskless cluster: - run swinstall on the server as in step 5a to install the patch on the cluster server. - run swcluster on the server as in step 5b to install the patch on the cluster clients. By default swinstall will archive the original software in /var/adm/sw/patch/PHSS_16273. If you do not wish to retain a copy of the original software, you can create an empty file named /var/adm/sw/patch/PATCH_NOSAVE. Warning: If this file exists when a patch is installed, the patch cannot be deinstalled. Please be careful when using this feature. It is recommended that you move the PHSS_16273.text file to /var/adm/sw/patch for future reference. To put this patch on a magnetic tape and install from the tape drive, use the command: dd if=/tmp/PHSS_16273.depot of=/dev/rmt/0m bs=2k Special Installation Instructions: BEFORE LOADING THIS PATCH... o You may use this patch with the following official ITO-ANSE releases: A.04.0x o This patch can't be installed on an ITO server without the ITO-ANSE bundle installed. If you don't have it, use the equivalent non-ANSE patch. o DO NOT use this patch with older releases of OpC or ITO, for example versions A.01.X, A.02.X or A.03.X. o This patch provides the HP OV IT/Operations Intelligent Agent to be used with a ITO 4.0x Management Server system, Oracle, English and Japanese version. (A) Patch Installation Instructions ------------------------------- (A1) Install the patch, following the standard installation instructions. Please review all instructions and the Hewlett-Packard SupportLine User Guide or your Hewlett-Packard support terms and conditions for precautions, scope of license restrictions and limitation of liability and warranties, before installing this patch. ------------------------------------------------------ 1. Back up your system before installing a patch. (you may use opc_backup) 2. Login as root. 3. Copy the patch to your /tmp directory and unshar it: # cd /tmp # sh PHSS_16273 4. For a standalone system, run swinstall to install the patch: NOTE: MAKE SURE THAT NO AGENT OF THE PLATFORM ADDRESSED BY THIS PATCH IS DISTRIBUTED (either from the ITO Administrator's GUI or from command line using inst.sh) WHILE RUNNING SWINSTALL. # swinstall -x match_target=true \ -s /tmp/PHSS_16273.depot It is recommended that you move the PHSS_16273.text file to /var/adm/sw/patch for future reference. To put this patch on a magnetic tape and install from the tape drive, use the command: # dd if=/tmp/PHSS_16273.depot of=/dev/rmt/0m bs=2k NOTE: This patch must be installed on the ITO Management Server system, NOT on an ITO Managed Node directly. Changes will take effect on managed nodes by means of ITO Software Distribution (using 'Force Update' if there is already an agent installed on the managed node). See chapter 2 of the ITO Administrator's Reference manual for more information. (B) Patch Deinstallation Instructions --------------------------------- (B1) To deinstall the patch PHSS_16273 run swremove: NOTE: MAKE SURE THAT NO AGENT OF THE PLATFORM ADDRESSED BY THIS PATCH IS DISTRIBUTED (either from the ITO Administrator's GUI or from command line using inst.sh) WHILE RUNNING SWREMOVE. # swremove PHSS_16273