Patch Name: PHSS_15629 Patch Description: s700_800 10.X OV ITO4.0X Oracle Server patch-JAVA GUI Creation Date: 98/06/19 Post Date: 98/06/19 Hardware Platforms - OS Releases: s700: 10.00 10.01 10.10 10.20 s800: 10.00 10.01 10.10 10.20 Products: OpenView IT/Operations 4.0x Filesets: OVOPC.OVOPC-LIB OVOPC-ORA.OVOPC-UX-ORAA Automatic Reboot?: No Status: General Superseded Critical: No Path Name: /hp-ux_patches/s700_800/10.X/PHSS_15629 Symptoms: PHSS_15629: -When the JAVA GUI is used the display manager gets into a hung state. this will block the action and message manager. The queues will grow. Defect Description: PHSS_15629: - See the list of the symptoms. SR: 0000000000 Patch Files: /opt/OV/bin/OpC/opcdispm /opt/OV/lib/libopcsv_r.sl what(1) Output: /opt/OV/bin/OpC/opcdispm: HP OpenView IT/Operations A.04.04 PHSS_15629 (06/16/ 98) /opt/OV/lib/libopcsv_r.sl: HP OpenView IT/Operations A.04.04 PHSS_15629 (06/16/ 98) cksum(1) Output: 2897056532 1842532 /opt/OV/bin/OpC/opcdispm 3578821682 2729158 /opt/OV/lib/libopcsv_r.sl Patch Conflicts: None Patch Dependencies: s700: 10.00 10.01 10.10 10.20: PHSS_14695 s800: 10.00 10.01 10.10 10.20: PHSS_14695 Hardware Dependencies: None Other Dependencies: None Supersedes: None Equivalent Patches: None Patch Package Size: 4520 KBytes Installation Instructions: Please review all instructions and the Hewlett-Packard SupportLine User Guide or your Hewlett-Packard support terms and conditions for precautions, scope of license, restrictions, and, limitation of liability and warranties, before installing this patch. ------------------------------------------------------------ 1. Back up your system before installing a patch. 2. Login as root. 3. Copy the patch to the /tmp directory. 4. Move to the /tmp directory and unshar the patch: cd /tmp sh PHSS_15629 5a. For a standalone system, run swinstall to install the patch: swinstall -x autoreboot=true -x match_target=true \ -s /tmp/PHSS_15629.depot 5b. For a homogeneous NFS Diskless cluster run swcluster on the server to install the patch on the server and the clients: swcluster -i -b This will invoke swcluster in the interactive mode and force all clients to be shut down. WARNING: All cluster clients must be shut down prior to the patch installation. Installing the patch while the clients are booted is unsupported and can lead to serious problems. The swcluster command will invoke an swinstall session in which you must specify: alternate root path - default is /export/shared_root/OS_700 source depot path - /tmp/PHSS_15629.depot To complete the installation, select the patch by choosing "Actions -> Match What Target Has" and then "Actions -> Install" from the Menubar. 5c. For a heterogeneous NFS Diskless cluster: - run swinstall on the server as in step 5a to install the patch on the cluster server. - run swcluster on the server as in step 5b to install the patch on the cluster clients. By default swinstall will archive the original software in /var/adm/sw/patch/PHSS_15629. If you do not wish to retain a copy of the original software, you can create an empty file named /var/adm/sw/patch/PATCH_NOSAVE. Warning: If this file exists when a patch is installed, the patch cannot be deinstalled. Please be careful when using this feature. It is recommended that you move the PHSS_15629.text file to /var/adm/sw/patch for future reference. To put this patch on a magnetic tape and install from the tape drive, use the command: dd if=/tmp/PHSS_15629.depot of=/dev/rmt/0m bs=2k Special Installation Instructions: IMPORTANT NOTE: BACKUP ALL THE ITO DIRECTORIES TO TAPE using the opc_backup command (see man opc_backup(5)) This pre-caution ensures that if you have problems after installing the patch, you will be able to restore your current state from tape. BEFORE LOADING THIS PATCH... o You may use this patch with the following official ITO releases: A.04.0x o DO NOT use this patch with older releases of OpC or ITO, for example versions A.01.X, A.02.X or A.03.X. o It provides bug fixes and enhancements for ITO 4.0x Management Server system, Oracle, English and Japanese version. (A) Patch Installation Instructions ------------------------------- (A1) Stop all ITO processes on your Management Server; this includes manager processes, communication processes and user-interface processes on the machine. - Stop all the ITO GUIs that are running, by using the "File:Exit" menubar item If your are running ITO Distributed GUI shutdown ITO on all Distributed GUI clients as well: - If your are running the Mount Model DGUI apply the patch only to the server - If you are running the Full Model DGUI apply the patch on ALL DGUI clients - Stop the ITO Manager processes: # ovstop opc ovoacomm If any ITO process is still running, kill it manually: # kill -9 If you are running ITO in an MC/ServiceGuard installation: - Apply this patch to all MC/SG cluster nodes - The server processes need to be stopped with: # cmhaltpkg OpC (A2) Install the patch, following the standard installation instructions. Please review all instructions and the Hewlett-Packard SupportLine User Guide or your Hewlett-Packard support terms and conditions for precautions, scope of license restrictions and limitation of liability and warranties, before installing this patch. ------------------------------------------------------ 1. Back up your system before installing a patch. (you may use opc_backup) 2. Login as root. 3. Copy the patch to your /tmp directory and unshar it: # cd /tmp # sh PHSS_15629 4. For a standalone system, run swinstall to install the patch: # swinstall -x match_target=true \ -s /tmp/PHSS_15629.depot By default swinstall will archive the original software in /var/adm/sw/patch/PHSS_15629. If you do not wish to retain a copy of the original, copy of the original software, you can create an empty file named /var/adm/sw/patch/PATCH_NOSAVE. Warning: If this file exists when a patch is installed, the patch cannot be deinstalled. Please be careful when using this feature. It is recommended that you move the PHSS_15629.text file to /var/adm/sw/patch for future reference. To put this patch on a magnetic tape and install from the tape drive, use the command: # dd if=/tmp/${PATCH).depot of=/dev/rmt/0m bs=2k (A3) After installing PHSS_15629, restart the ITO processes on your Management Server system: - Restart the ITO Manager processes, and check that the processes are running: # /opt/OV/bin/OpC/opcsv -start # /opt/OV/bin/OpC/opcsv -status (B) Patch Deinstallation Instructions --------------------------------- (B1) To deinstall the patch PHSS_15629 run swremove: NOTE: Before removing the patch, stop all ITO server processes, as described in the Patch Installation Instructions (A1). # swremove PHSS_15629