Patch Name: PHSS_14060 Patch Description: s700_800 10.X OV ITO2.10 MPE Agent Patch Creation Date: 98/08/28 Post Date: 98/09/09 Hardware Platforms - OS Releases: s700: 10.01 s800: 10.01 Products: OpenView OperationsCenter 2.1 Filesets: OVOPC-CLT-ENG.OVOPC-MPE-CLT Automatic Reboot?: No Status: General Release Critical: No Path Name: /hp-ux_patches/s700_800/10.X/PHSS_14060 Symptoms: PHSS_14060: - The monitor agent queue got corrupted. - The monitor agent endlessly sent critical messages in a loop. - Corrupted queue files have not been repaired automatically. - Obsoleted versions with this patch are: MPE 4.0 and 4.5 Defect Description: PHSS_14060: check the list of the symptoms SR: B700028407 1653251173 Patch Files: /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s900/ mpe-ix/A.03.10/opc_pkg.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s900/ mpe-ix/A.03.10/opcchka /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s900/ mpe-ix/A.03.10/opcchks /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s900/ mpe-ix/A.03.10/opcchkt /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s900/ mpe-ix/A.03.10/arcx /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s900/ mpe-ix/A.03.10/opcstart /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s900/ mpe-ix/A.03.10/setfcode /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s900/ mpe-ix/A.03.10/sysstrtj /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s900/ mpe-ix/A.03.10/vt3k_login /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s900/ mpe-ix/A.03.10/vt3k_opcchk /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s900/ mpe-ix/A.03.10/vt3k_opcinst /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s900/ mpe-ix/A.03.10/vt3k_opcstart /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s900/ mpe-ix/A.03.10/cmds/opcdf.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s900/ mpe-ix/A.03.10/cmds/opclpst.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s900/ mpe-ix/A.03.10/cmds/opcps.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s900/ mpe-ix/AgentPlatform what(1) Output: /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s900/ mpe-ix/A.03.10/opc_pkg.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s900/ mpe-ix/A.03.10/opcchka: $ NCS/NCK 1.5.1 $ 37.1 86/07/09 /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s900/ mpe-ix/A.03.10/opcchks: $ NCS/NCK 1.5.1 $ 37.1 86/07/09 /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s900/ mpe-ix/A.03.10/opcchkt: 37.1 86/07/09 /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s900/ mpe-ix/A.03.10/arcx: HP31508A A.01.01 HP SYMBOLIC DEBUGGER (XDBEND.PU B.SYS) $Revision: 68.6 $ 37.1 86/07/09 /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s900/ mpe-ix/A.03.10/opcstart: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s900/ mpe-ix/A.03.10/setfcode: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s900/ mpe-ix/A.03.10/sysstrtj: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s900/ mpe-ix/A.03.10/vt3k_login: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s900/ mpe-ix/A.03.10/vt3k_opcchk: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s900/ mpe-ix/A.03.10/vt3k_opcinst: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s900/ mpe-ix/A.03.10/vt3k_opcstart: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s900/ mpe-ix/A.03.10/cmds/opcdf.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s900/ mpe-ix/A.03.10/cmds/opclpst.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s900/ mpe-ix/A.03.10/cmds/opcps.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s900/ mpe-ix/AgentPlatform: None cksum(1) Output: 4277485201 7888384 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s900/mpe-ix/A.03.10/opc_pkg.Z 4059299752 416512 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s900/mpe-ix/A.03.10/opcchka 2137102956 412160 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s900/mpe-ix/A.03.10/opcchks 715654285 40448 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s900/mpe-ix/A.03.10/opcchkt 3544571954 431104 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s900/mpe-ix/A.03.10/arcx 335737184 616 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s900/mpe-ix/A.03.10/opcstart 661831326 5542 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s900/mpe-ix/A.03.10/setfcode 356313829 855 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s900/mpe-ix/A.03.10/sysstrtj 4049887895 765 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s900/mpe-ix/A.03.10/vt3k_login 3124074761 9830 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s900/mpe-ix/A.03.10/vt3k_opcchk 1927569019 4477 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s900/mpe-ix/A.03.10/vt3k_opcinst 1017327619 1908 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s900/mpe-ix/A.03.10/vt3k_opcstart 3923098254 144 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s900/mpe-ix/A.03.10/cmds/opcdf.Z 942830072 152 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s900/mpe-ix/A.03.10/cmds/opclpst.Z 975645581 156 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s900/mpe-ix/A.03.10/cmds/opcps.Z 2740826429 3949 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s900/mpe-ix/AgentPlatform Patch Conflicts: None Patch Dependencies: s700: 10.01: PHSS_9313 s800: 10.01: PHSS_9313 Hardware Dependencies: None Other Dependencies: None Supersedes: None Equivalent Patches: None Patch Package Size: 9080 KBytes Installation Instructions: Please review all instructions and the Hewlett-Packard SupportLine User Guide or your Hewlett-Packard support terms and conditions for precautions, scope of license, restrictions, and, limitation of liability and warranties, before installing this patch. ------------------------------------------------------------ 1. Back up your system before installing a patch. 2. Login as root. 3. Copy the patch to the /tmp directory. 4. Move to the /tmp directory and unshar the patch: cd /tmp sh PHSS_14060 5a. For a standalone system, run swinstall to install the patch: swinstall -x autoreboot=true -x match_target=true \ -s /tmp/PHSS_14060.depot 5b. For a homogeneous NFS Diskless cluster run swcluster on the server to install the patch on the server and the clients: swcluster -i -b This will invoke swcluster in the interactive mode and force all clients to be shut down. WARNING: All cluster clients must be shut down prior to the patch installation. Installing the patch while the clients are booted is unsupported and can lead to serious problems. The swcluster command will invoke an swinstall session in which you must specify: alternate root path - default is /export/shared_root/OS_700 source depot path - /tmp/PHSS_14060.depot To complete the installation, select the patch by choosing "Actions -> Match What Target Has" and then "Actions -> Install" from the Menubar. 5c. For a heterogeneous NFS Diskless cluster: - run swinstall on the server as in step 5a to install the patch on the cluster server. - run swcluster on the server as in step 5b to install the patch on the cluster clients. By default swinstall will archive the original software in /var/adm/sw/patch/PHSS_14060. If you do not wish to retain a copy of the original software, you can create an empty file named /var/adm/sw/patch/PATCH_NOSAVE. Warning: If this file exists when a patch is installed, the patch cannot be deinstalled. Please be careful when using this feature. It is recommended that you move the PHSS_14060.text file to /var/adm/sw/patch for future reference. To put this patch on a magnetic tape and install from the tape drive, use the command: dd if=/tmp/PHSS_14060.depot of=/dev/rmt/0m bs=2k Special Installation Instructions: BEFORE LOADING THIS PATCH... o You may use this patch with the following official ITO releases: A.02.1x (OpC 2.1x) o DO NOT use this patch with older or newer releases of OpC or ITO, for example versions A.01.X, A.02.0x, A.03.X or A.04.X. o This patch provides the HP OV IT/Operations Intelligent Agent to be used with an ITO 2.1x Management Server system, Ingres and Oracle database, English and Japanese version. (A) Patch Installation Instructions ------------------------------- (A1) Install the patch, following the standard installation instructions. Please review all instructions and the Hewlett-Packard SupportLine User Guide or your Hewlett-Packard support terms and conditions for precautions, scope of license restrictions and limitation of liability and warranties, before installing this patch. ------------------------------------------------------ 1. Back up your system before installing a patch. (you may use opc_backup) 2. Login as root. 3. Copy the patch to your /tmp directory and unshar it: # cd /tmp # sh PHSS_14060 4. For a standalone system, run swinstall to install the patch: NOTE: MAKE SURE THAT NO AGENT OF THE PLATFORM ADDRESSED BY THIS PATCH IS DISTRIBUTED (either from the ITO Administrator's GUI or from command line using inst.sh) WHILE RUNNING SWINSTALL. # swinstall -x match_target=true \ -s /tmp/PHSS_14060.depot It is recommended that you move the PHSS_14060.text file to /var/adm/sw/patch for future reference. To put this patch on a magnetic tape and install from the tape drive, use the command: # dd if=/tmp/PHSS_14060.depot of=/dev/rmt/0m bs=2k NOTE: This patch must be installed on the ITO Management Server system, NOT on an ITO Managed Node directly. Changes will take effect on managed nodes by means of ITO Software Distribution (using 'Force Update' if there is already an agent installed on the managed node). See chapter 2 of the ITO Administrator's Reference manual for more information. (B) Patch Deinstallation Instructions --------------------------------- (B1) To deinstall the patch PHSS_14060 run swremove: NOTE: MAKE SURE THAT NO AGENT OF THE PLATFORM ADDRESSED BY THIS PATCH IS DISTRIBUTED (either from the ITO Administrator's GUI or from command line using inst.sh) WHILE RUNNING SWREMOVE. # swremove PHSS_14060