Patch Name: PHSS_13594 Patch Description: s700_800 10.X OV ITO3.0X HP-UX 10.x Agent Patch Creation Date: 98/01/08 Post Date: 98/01/15 Hardware Platforms - OS Releases: s700: 10.00 10.01 10.10 10.20 s800: 10.00 10.01 10.10 10.20 Products: OpenView IT/Operations 3.0X Filesets: OVOPC-CLT.OVOPC-UX10-CLT Automatic Reboot?: No Status: General Release Critical: No Path Name: /hp-ux_patches/s700_800/10.X/PHSS_13594 Symptoms: PHSS_13594: - The ITO Agent was started too soon after system reboot. This caused troubles if DCE or trapd wasn't running already. Now the installation scripts have been changed so that the agent will start in runlevel 3 instead of 2. - In certain environments it happened that the agents root volume was commented out during agent installation. - Several memory leaks have been fixed. - An unreachable agent sended a huge amount of useless 'I was unreachable' messages after the connection is up again. Now this is tracked in the agents logfile only as the server notices the failure itself anyway. PHSS_11835: - configuration distribution sometimes report problems connecting to the TCP socket server. - supression of identical messages does not work. - memory leak in opcle Defect Description: PHSS_13594: - See the list of symptoms above. PHSS_11835: - See the list of symptoms above. SR: B700026674 5003387662 5003350900 Patch Files: /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.03.10/opc_pkg.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.03.10/install/opcrclchk /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.03.10/install/opcrdschk /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.03.10/install/opcrndchk /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.03.10/install/opcroschk /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.03.10/install/opcrverchk /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.03.10/install/opcrinst /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.03.10/monitor/ana_disk.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.03.10/monitor/cpu_mon.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.03.10/monitor/disk_mon.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.03.10/monitor/last_logs.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.03.10/monitor/mailq_l.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.03.10/monitor/perf_alxp.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.03.10/monitor/proc_mon.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.03.10/monitor/run_dmesg.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.03.10/monitor/sh_procs.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.03.10/monitor/swap_mon.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.03.10/monitor/vp_chk.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.03.10/monitor/mwa_read.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.03.10/monitor/dist_mon.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.03.10/monitor/opcfwtmp.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.03.10/monitor/opcnprcs.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.03.10/actions/mailq_pr.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.03.10/actions/st_inetd.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.03.10/actions/st_mail.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.03.10/actions/pv.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.03.10/actions/dist_del.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.03.10/cmds/opcdf.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.03.10/cmds/opclpst.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.03.10/cmds/opcps.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.03.10/cmds/chg_level.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/AgentPlatform /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s800/ hp-ux10/AgentPlatform what(1) Output: /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.03.10/opc_pkg.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.03.10/install/opcrclchk: HP OpenView IT/Operations A.03.10 (01/05/98) OpC A.03.10 (01/05/98) OpC A.03.10 (01/05/98) /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.03.10/install/opcrdschk: HP OpenView IT/Operations A.03.10 (01/05/98) OpC A.03.10 (01/05/98) OpC A.03.10 (01/05/98) OpC A.03.10 (01/05/98) /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.03.10/install/opcrndchk: HP OpenView IT/Operations A.03.10 (01/05/98) OpC A.03.10 (01/05/98) OpC A.03.10 (01/05/98) /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.03.10/install/opcroschk: HP OpenView IT/Operations A.03.10 (01/05/98) OpC A.03.10 (01/05/98) OpC A.03.10 (01/05/98) /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.03.10/install/opcrverchk: HP OpenView IT/Operations A.03.10 (01/05/98) OpC A.03.10 (01/05/98) OpC A.03.10 (01/05/98) OpC A.03.10 (01/05/98) /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.03.10/install/opcrinst: HP OpenView IT/Operations A.03.10 (01/05/98) OpC A.03.10 (01/05/98) OpC A.03.10 (01/05/98) OpC A.03.10 (01/05/98) /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.03.10/monitor/ana_disk.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.03.10/monitor/cpu_mon.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.03.10/monitor/disk_mon.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.03.10/monitor/last_logs.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.03.10/monitor/mailq_l.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.03.10/monitor/perf_alxp.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.03.10/monitor/proc_mon.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.03.10/monitor/run_dmesg.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.03.10/monitor/sh_procs.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.03.10/monitor/swap_mon.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.03.10/monitor/vp_chk.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.03.10/monitor/mwa_read.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.03.10/monitor/dist_mon.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.03.10/monitor/opcfwtmp.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.03.10/monitor/opcnprcs.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.03.10/actions/mailq_pr.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.03.10/actions/st_inetd.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.03.10/actions/st_mail.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.03.10/actions/pv.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.03.10/actions/dist_del.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.03.10/cmds/opcdf.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.03.10/cmds/opclpst.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.03.10/cmds/opcps.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.03.10/cmds/chg_level.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/AgentPlatform: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s800/ hp-ux10/AgentPlatform: None cksum(1) Output: 1105574887 2408395 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux10/A.03.10/opc_pkg.Z 3875045379 6898 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux10/A.03.10/install/opcrclchk 876597938 28728 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux10/A.03.10/install/opcrdschk 1533749734 6684 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux10/A.03.10/install/opcrndchk 2495980024 6298 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux10/A.03.10/install/opcroschk 3544986701 25845 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux10/A.03.10/install/opcrverchk 1439599972 87198 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux10/A.03.10/install/opcrinst 4236667438 2581 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux10/A.03.10/monitor/ana_disk.sh.Z 3781247309 4628 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux10/A.03.10/monitor/cpu_mon.sh.Z 631132934 4729 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux10/A.03.10/monitor/disk_mon.sh.Z 3731727699 4537 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux10/A.03.10/monitor/ last_logs.sh.Z 3515538154 4511 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux10/A.03.10/monitor/mailq_l.sh.Z 4143768560 3137 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux10/A.03.10/monitor/ perf_alxp.sh.Z 2613607740 4685 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux10/A.03.10/monitor/proc_mon.sh.Z 2712857208 4328 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux10/A.03.10/monitor/ run_dmesg.sh.Z 2450157274 4108 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux10/A.03.10/monitor/sh_procs.sh.Z 2010999459 4630 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux10/A.03.10/monitor/swap_mon.sh.Z 3263736438 4361 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux10/A.03.10/monitor/vp_chk.sh.Z 4103348805 4543 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux10/A.03.10/monitor/mwa_read.sh.Z 3696536968 4819 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux10/A.03.10/monitor/dist_mon.sh.Z 2353339913 5533 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux10/A.03.10/monitor/opcfwtmp.Z 4148598659 5011 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux10/A.03.10/monitor/opcnprcs.Z 3373260400 2570 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux10/A.03.10/actions/mailq_pr.sh.Z 4001214173 2558 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux10/A.03.10/actions/st_inetd.sh.Z 1473732159 2590 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux10/A.03.10/actions/st_mail.sh.Z 2510940173 4451 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux10/A.03.10/actions/pv.sh.Z 4289847034 4819 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux10/A.03.10/actions/dist_del.sh.Z 212267010 348 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux10/A.03.10/cmds/opcdf.Z 1480651183 360 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux10/A.03.10/cmds/opclpst.Z 2792697903 388 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux10/A.03.10/cmds/opcps.Z 1732342403 1299 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux10/A.03.10/cmds/chg_level.sh.Z 4189984772 4775 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux10/AgentPlatform 2100019560 4758 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s800/hp-ux10/AgentPlatform Patch Conflicts: None Patch Dependencies: None Hardware Dependencies: None Other Dependencies: None Supersedes: PHSS_11835 Equivalent Patches: None Patch Package Size: 2720 KBytes Installation Instructions: Please review all instructions and the Hewlett-Packard SupportLine User Guide or your Hewlett-Packard support terms and conditions for precautions, scope of license, restrictions, and, limitation of liability and warranties, before installing this patch. ------------------------------------------------------------ 1. Back up your system before installing a patch. 2. Login as root. 3. Copy the patch to the /tmp directory. 4. Move to the /tmp directory and unshar the patch: cd /tmp sh PHSS_13594 5a. For a standalone system, run swinstall to install the patch: swinstall -x autoreboot=true -x match_target=true \ -s /tmp/PHSS_13594.depot 5b. For a homogeneous NFS Diskless cluster run swcluster on the server to install the patch on the server and the clients: swcluster -i -b This will invoke swcluster in the interactive mode and force all clients to be shut down. WARNING: All cluster clients must be shut down prior to the patch installation. Installing the patch while the clients are booted is unsupported and can lead to serious problems. The swcluster command will invoke an swinstall session in which you must specify: alternate root path - default is /export/shared_root/OS_700 source depot path - /tmp/PHSS_13594.depot To complete the installation, select the patch by choosing "Actions -> Match What Target Has" and then "Actions -> Install" from the Menubar. 5c. For a heterogeneous NFS Diskless cluster: - run swinstall on the server as in step 5a to install the patch on the cluster server. - run swcluster on the server as in step 5b to install the patch on the cluster clients. By default swinstall will archive the original software in /var/adm/sw/patch/PHSS_13594. If you do not wish to retain a copy of the original software, you can create an empty file named /var/adm/sw/patch/PATCH_NOSAVE. Warning: If this file exists when a patch is installed, the patch cannot be deinstalled. Please be careful when using this feature. It is recommended that you move the PHSS_13594.text file to /var/adm/sw/patch for future reference. To put this patch on a magnetic tape and install from the tape drive, use the command: dd if=/tmp/PHSS_13594.depot of=/dev/rmt/0m bs=2k Special Installation Instructions: BEFORE LOADING THIS PATCH... o You may use this patch with the following official ITO releases: A.03.0x o DO NOT use this patch with older releases of OpC for example versions A.01.X, A.02.X or with newer releases, for example A.04.00 o This patch provides the HP OV IT/Operations Intelligent Agent to be used with a ITO 3.0x Management Server system on HP-UX 10.x, Oracle, English and Japanese version. (A) Patch Installation Instructions ------------------------------- (A1) Install the patch, following the standard installation instructions. Please review all instructions and the Hewlett-Packard SupportLine User Guide or your Hewlett-Packard support terms and conditions for precautions, scope of license restrictions and limitation of liability and warranties, before installing this patch. ------------------------------------------------------ 1. Back up your system before installing a patch. (you may use opc_backup) 2. Login as root. 3. Copy the patch to your /tmp directory and unshar it: # cd /tmp # sh PHSS_13594 4. For a standalone system, run swinstall to install the patch: NOTE: MAKE SURE THAT NO AGENT OF THE PLATFORM ADDRESSED BY THIS PATCH IS DISTRIBUTED (either from the ITO Administrator's GUI or from command line using inst.sh) WHILE RUNNING SWINSTALL. # swinstall -x match_target=true \ -s /tmp/PHSS_13594.depot It is recommended that you move the PHSS_13594.text file to /var/adm/sw/patch for future reference. To put this patch on a magnetic tape and install from the tape drive, use the command: # dd if=/tmp/PHSS_13594.depot of=/dev/rmt/0m bs=2k NOTE: This patch must be installed on the ITO Management Server system, NOT on an ITO Managed Node directly. Changes will take effect on managed nodes by means of ITO Software Distribution (possibly using 'Force Update'). See chapter 2 of the ITO Administrator's Reference manual for more information. The fix for the runlevel problem will be active on every ITO agent after the next agent software distribution only. However you may use the chg_level.sh script located in /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux10/A.03.10/cmds/chg_level.sh.Z copy it to somewhere where it gets distributed, like /var/opt/OV/share/databases/OpC/mgd_node/ customer/hp/s700/hp-ux10/cmds/chg_level.sh.Z then distribute it to the desired nodes and start it with the broadcast application (as user root). Thus you don't need to redistribute the agent software for this particular fix.