Patch Name: PHSS_13418 Patch Description: s700_800 10.X OV ITA A.03.00 Server performance patch Creation Date: 98/01/26 Post Date: 98/02/10 Hardware Platforms - OS Releases: s700: 10.01 10.10 10.20 s800: 10.01 10.10 10.20 Products: OpenView IT/Administration A.03.00 Filesets: ITA-SERVER.ITA-MGR-BIN,A.03.00 ITA-GUI.ITA-GUI,A.03.00 Automatic Reboot?: No Status: General Release Critical: No Path Name: /hp-ux_patches/s700_800/10.X/PHSS_13418 Symptoms: PHSS_13418: 1. On systems with many UNIX users, adding a new UNIX users is very slow. In addition, opening a window with a lot of OpenMail mail nodes takes a very long time. 2. Installing SD-products with ITA on more than one system is very slow. 3. Attempting to install a product with the the machine type value "9000/[78]*." fails with an ITA error message suggesting that the software is not compatible. 4. The synchronization error messages are often of little help in solving the problem. 5. Unmapped exception when starting synchronization for a SMS-Central Site. 6. Setting the timeout for DeleteNodeOnAgent' in 'itaserver.cnf does not work. Defect Description: PHSS_13418: 1. The update of the window after the user is added takes too long. This part of the code has been reimplement. The memory consumption has been also reduced. 2. Some inefficient checks were removed. 3. We now use exactly the same system calls as SD. 4. The error message now tells you where to look for log-files. 5. The adcsv.trans file contains the following error : Unmapped exception. Signal: Object messageNotUnderstoodSignal Parameter: a Message with selector: #rootDomain and arguments: #() Error: 'Message not understood: #rootDomain'('Message not understood: #root Domain') Originator: an AdCAutoConfigDomainManager -------------------#(11 November 1997 1:07:54 pm)------ AdCExceptionParameter class>>mapExceptionToMessage: AdCFRFFactBuildingTracer>>mapExceptionToText: AdCFRFFactBuildingTracer>>notifyGeneralCommitError: AdCFRFFactBuildingTracer>>exeptionGeneralCommitError: AdCFRFFactBuilderErrorHandler>>exeptionGeneralCommitError: [] optimized Exception>>propagatePrivateFrom: Exception>>propagateFrom: Exception>>raiseRequest Signal>>raiseRequestWith:errorString: AdCAutoConfigDomainManager(Object)>>doesNotUnderstand: The message rootDomain was send to the wrong object. 6. The paramater 'DeleteNodeOnAgent' was not read from 'itaserver.cnf. Therefore the default value was always used. SR: 5003363614 5003371385 5003402560 Patch Files: /opt/OV/bin/adcsvcode.im /opt/OV/lib/nls/C/adc.cat what(1) Output: /opt/OV/bin/adcsvcode.im: HP OpenView IT/Administration A.03.02 (1/14/98) /opt/OV/lib/nls/C/adc.cat: None cksum(1) Output: 1371888486 29643656 /opt/OV/bin/adcsvcode.im 3973070466 689510 /opt/OV/lib/nls/C/adc.cat Patch Conflicts: None Patch Dependencies: None Hardware Dependencies: None Other Dependencies: None Supersedes: None Equivalent Patches: None Patch Package Size: 29680 KBytes Installation Instructions: Please review all instructions and the Hewlett-Packard SupportLine User Guide or your Hewlett-Packard support terms and conditions for precautions, scope of license, restrictions, and, limitation of liability and warranties, before installing this patch. ------------------------------------------------------------ 1. Back up your system before installing a patch. 2. Login as root. 3. Copy the patch to the /tmp directory. 4. Move to the /tmp directory and unshar the patch: cd /tmp sh PHSS_13418 5a. For a standalone system, run swinstall to install the patch: swinstall -x autoreboot=true -x match_target=true \ -s /tmp/PHSS_13418.depot 5b. For a homogeneous NFS Diskless cluster run swcluster on the server to install the patch on the server and the clients: swcluster -i -b This will invoke swcluster in the interactive mode and force all clients to be shut down. WARNING: All cluster clients must be shut down prior to the patch installation. Installing the patch while the clients are booted is unsupported and can lead to serious problems. The swcluster command will invoke an swinstall session in which you must specify: alternate root path - default is /export/shared_root/OS_700 source depot path - /tmp/PHSS_13418.depot To complete the installation, select the patch by choosing "Actions -> Match What Target Has" and then "Actions -> Install" from the Menubar. 5c. For a heterogeneous NFS Diskless cluster: - run swinstall on the server as in step 5a to install the patch on the cluster server. - run swcluster on the server as in step 5b to install the patch on the cluster clients. By default swinstall will archive the original software in /var/adm/sw/patch/PHSS_13418. If you do not wish to retain a copy of the original software, you can create an empty file named /var/adm/sw/patch/PATCH_NOSAVE. Warning: If this file exists when a patch is installed, the patch cannot be deinstalled. Please be careful when using this feature. It is recommended that you move the PHSS_13418.text file to /var/adm/sw/patch for future reference. To put this patch on a magnetic tape and install from the tape drive, use the command: dd if=/tmp/PHSS_13418.depot of=/dev/rmt/0m bs=2k Special Installation Instructions: Special Installation Instructions: ================================== 1. Ensure that the IT/Administration Server isn't running on the system where you want to install the patch. As user root: # /opt/OV/bin/adcsv -stop This command stops all management server processes. 2. Install the patch as described in the "Installation Instructions". The warnings that occur during the installation of the patch can be ignored.