Patch Name: PHSS_12543 Patch Description: s700_800 10.X OV ITO 4.0X Server patch Creation Date: 97/10/16 Post Date: 97/10/21 Hardware Platforms - OS Releases: s700: 10.00 10.01 10.10 10.20 s800: 10.00 10.01 10.10 10.20 Products: OpenView IT/Operations 4.0X Filesets: OVOPC.OVOPC-LIB OVOPC-ORA.OVOPC-UX-ORAA OVOPC.OVOPC-MAN OVOPC.OVOPC-GUI-ENG OVOPC-ORA.OVOPC-UX-ORAB OVOPC-JPN.OVOPC-GUI-JPN OVOPC.OVOPC-UX-MGR78 OVOPC-ORA.OVOPC-GUI-ORA OVOPC-DEVDOC-JPN.OVOPC-UX-MGR78 Automatic Reboot?: No Status: General Superseded Critical: No Path Name: /hp-ux_patches/s700_800/10.X/PHSS_12543 Symptoms: PHSS_12543: - opctranm does not print errorlist when an error is encountered. - opcuiopadm coredumps during startup. - Subagent installation says that ctla/acta not running when the opcmsga is down. - opctranm sometimes hangs during subagent installation due to a plugged up magmgrq. - ovoareqsdr can potentially have multiple threads communicating to the same agent in parallel. - View-only operators can start operator-initiated actions. - opcupgrade claims that Oracle 7.3.3 is not supported. - Use instruction text I/F and deleting it from list shows inconsistent state. - ovtrap2opc doesn't load CiscoWorks trapd.conf. - Insufficient error documentation - A critical error message appears in ITO message browser during subagent installation (subagent not registered). - Mass upgrade of 10.x nodes uncomfortable: each node needs manual modify. - Server processes have memory leaks. - Auditing writes multiple identical messages for opc_adm. - opc_backup won't mount more than one logical volume on MC/Service Guard if the shared volume group contains several logical volumes. Defect Description: PHSS_12543: check the list of the symptoms SR: 5003388876 Patch Files: /opt/OV/lib/nls/C/opcsv.cat /opt/OV/lib/nls/C/opcinstr.cat /opt/OV/lib/nls/C/opcinst.cat /opt/OV/lib/nls/ja_JP.SJIS/opcsv.cat /opt/OV/lib/nls/ja_JP.SJIS/opcinst.cat /opt/OV/lib/nls/ja_JP.SJIS/opcinstr.cat /opt/OV/lib/libopcdb.sl /opt/OV/bin/OpC/opcuiop /opt/OV/lib/libopcsv_r.sl /opt/OV/man/man1m.Z/opc_backup.1m /opt/OV/bin/OpC/install/opctranm /opt/OV/bin/OpC/install/opcupgrade /opt/OV/bin/OpC/agtinstall/opcsainst /opt/OV/bin/OpC/utils/ovtrap2opc /opt/OV/bin/OpC/opcctlm /opt/OV/bin/OpC/ovoareqsdr /opt/OV/bin/OpC/utils/switch_commtype.sh /opt/OV/bin/OpC/opcuiopadm /opt/OV/bin/OpC/opc_backup /opt/OV/bin/OpC/opc_recover what(1) Output: /opt/OV/bin/OpC/opcuiopadm: HP OpenView IT/Operations A.04.01 PHSS_12543 (10/10/ 97) /opt/OV/bin/OpC/opcctlm: HP OpenView IT/Operations A.04.01 PHSS_12543 (10/10/ 97) /opt/OV/bin/OpC/agtinstall/opcsainst: HP OpenView IT/Operations A.04.01 (10/10/97) /opt/OV/lib/nls/ja_JP.SJIS/opcinstr.cat: None /opt/OV/lib/nls/ja_JP.SJIS/opcsv.cat: None /opt/OV/bin/OpC/utils/switch_commtype.sh: HP OpenView IT/Operations A.04.01 (10/16/97) /opt/OV/bin/OpC/utils/ovtrap2opc: HP OpenView IT/Operations A.04.01 (10/16/97) /opt/OV/bin/OpC/install/opcupgrade: HP OpenView IT/Operations A.04.01 (10/10/97) /opt/OV/bin/OpC/install/opctranm: HP OpenView IT/Operations A.04.01 PHSS_12543 (10/10/ 97) /opt/OV/man/man1m.Z/opc_backup.1m: None /opt/OV/lib/libopcsv_r.sl: HP OpenView IT/Operations A.04.01 PHSS_12543 (10/10/ 97) /opt/OV/lib/libopcdb.sl: HP OpenView IT/Operations A.04.01 PHSS_12543 (10/10/ 97) /opt/OV/lib/nls/C/opcinst.cat: None /opt/OV/bin/OpC/ovoareqsdr: HP OpenView IT/Operations A.04.01 PHSS_12543 (10/10/ 97) /opt/OV/lib/nls/C/opcinstr.cat: None /opt/OV/lib/nls/C/opcsv.cat: None /opt/OV/bin/OpC/opc_recover: HP OpenView IT/Operations A.04.01 PHSS_12543 (10/14/ 97) /opt/OV/bin/OpC/opc_backup: HP OpenView IT/Operations A.04.01 PHSS_12543 (10/14/ 97) /opt/OV/bin/OpC/opcuiop: HP OpenView IT/Operations A.04.01 PHSS_12543 (10/10/ 97) /opt/OV/lib/nls/ja_JP.SJIS/opcinst.cat: None cksum(1) Output: 2725814199 2861248 /opt/OV/bin/OpC/opcuiopadm 1828811591 1749963 /opt/OV/bin/OpC/opcctlm 3866435203 23217 /opt/OV/bin/OpC/agtinstall/opcsainst 2248304028 273118 /opt/OV/lib/nls/ja_JP.SJIS/opcinstr.cat 2755084177 284956 /opt/OV/lib/nls/ja_JP.SJIS/opcsv.cat 3124427191 5652 /opt/OV/bin/OpC/utils/switch_commtype.sh 2889126505 14904 /opt/OV/bin/OpC/utils/ovtrap2opc 4064671548 73319 /opt/OV/bin/OpC/install/opcupgrade 2304389173 28761 /opt/OV/bin/OpC/install/opctranm 1398606430 8236 /opt/OV/man/man1m.Z/opc_backup.1m 1638079698 2712749 /opt/OV/lib/libopcsv_r.sl 1051604745 1111705 /opt/OV/lib/libopcdb.sl 1234127523 54163 /opt/OV/lib/nls/C/opcinst.cat 4087414085 1811590 /opt/OV/bin/OpC/ovoareqsdr 3171456055 283398 /opt/OV/lib/nls/C/opcinstr.cat 1744280222 264479 /opt/OV/lib/nls/C/opcsv.cat 3677205918 43771 /opt/OV/bin/OpC/opc_recover 2439455485 54981 /opt/OV/bin/OpC/opc_backup 915199966 2881724 /opt/OV/bin/OpC/opcuiop 1333546764 57879 /opt/OV/lib/nls/ja_JP.SJIS/opcinst.cat Patch Conflicts: None Patch Dependencies: None Hardware Dependencies: None Other Dependencies: None Supersedes: None Equivalent Patches: None Patch Package Size: 14350 KBytes Installation Instructions: Please review all instructions and the Hewlett-Packard SupportLine User Guide or your Hewlett-Packard support terms and conditions for precautions, scope of license, restrictions, and, limitation of liability and warranties, before installing this patch. ------------------------------------------------------------ 1. Back up your system before installing a patch. 2. Login as root. 3. Copy the patch to the /tmp directory. 4. Move to the /tmp directory and unshar the patch: cd /tmp sh PHSS_12543 5a. For a standalone system, run swinstall to install the patch: swinstall -x autoreboot=true -x match_target=true \ -s /tmp/PHSS_12543.depot 5b. For a homogeneous NFS Diskless cluster run swcluster on the server to install the patch on the server and the clients: swcluster -i -b This will invoke swcluster in the interactive mode and force all clients to be shut down. WARNING: All cluster clients must be shut down prior to the patch installation. Installing the patch while the clients are booted is unsupported and can lead to serious problems. The swcluster command will invoke an swinstall session in which you must specify: alternate root path - default is /export/shared_root/OS_700 source depot path - /tmp/PHSS_12543.depot To complete the installation, select the patch by choosing "Actions -> Match What Target Has" and then "Actions -> Install" from the Menubar. 5c. For a heterogeneous NFS Diskless cluster: - run swinstall on the server as in step 5a to install the patch on the cluster server. - run swcluster on the server as in step 5b to install the patch on the cluster clients. By default swinstall will archive the original software in /var/adm/sw/patch/PHSS_12543. If you do not wish to retain a copy of the original software, you can create an empty file named /var/adm/sw/patch/PATCH_NOSAVE. Warning: If this file exists when a patch is installed, the patch cannot be deinstalled. Please be careful when using this feature. It is recommended that you move the PHSS_12543.text file to /var/adm/sw/patch for future reference. To put this patch on a magnetic tape and install from the tape drive, use the command: dd if=/tmp/PHSS_12543.depot of=/dev/rmt/0m bs=2k Special Installation Instructions: BEFORE LOADING THIS PATCH... o You may use this patch with the following official ITO releases: A.04.00 o DO NOT use this patch with older releases of OpC or ITO, for example versions A.01.X, A.02.X or A.03.X. o It provides bug fixes and enhancements for ITO 4.0 Management Server system, Oracle, English and Japanese version. BACKUP ALL THE ITO DIRECTORIES TO TAPE using the opc_backup command (see man opc_backup(5)) This pre-caution ensures that if you have problems after installing the patch, you will be able to restore your current state from tape. (A) Patch Installation Instructions ------------------------------- (A1) Stop all ITO processes on your Management Server; this includes manager processes, communication processes and user-interface processes on the machine. If your Management Server is a Distributed GUI server, stop all ITO agent processes on each GUI client as well: - Stop all the ITO GUIs that are running, by using the "File:Exit" menubar item - Stop the ITO Manager processes: # ovstop opc ovoacomm If any ITO process is still running, kill it manually: # kill -9 If your are running ITO Distributed GUI shutdown ITO on all Distributed GUI clients: - if your are running the Mount Model DGUI apply the patch only to the server - if you are running the Full Model DGUI apply the patch on ALL DGUI clients (A2) Install the patch, following the standard installation instructions. Please review all instructions and the Hewlett-Packard SupportLine User Guide or your Hewlett-Packard support terms and conditions for precautions, scope of license restrictions and limitation of liability and warranties, before installing this patch. ------------------------------------------------------ 1. Back up your system before installing a patch. (you may use opc_backup) 2. Login as root. 3. Copy the patch to your /tmp directory and unshar it: # cd /tmp # sh PHSS_12543 4. For a standalone system, run swinstall to install the patch: # swinstall -x match_target=true \ -s /tmp/PHSS_12543.depot 4b. For a homogeneous NFS Diskless cluster run swcluster on the server to install the patch on on the server and the clients: # swcluster -i -b This will invoke swcluster in the interactive mode and force all clients to be shut down. WARNING: All cluster clients must be shut down prior to the patch installation. Installing the patch while the clients are booted is unsupported and can lead to serious problems. The swcluster command will invoke an swinstall session in which you must specify: alternate root path - default is /export/shared_root/OS_700 source depot path - /tmp/PHSS_12543.depot To complete the installation, select the patch by choosing "Actions -> Match What Target Has" and then "Actions -> Install" from the Menubar. 4c. For a heterogeneous NFS Diskless cluster: - run swinstall on the server as in step 4a to install the patch on the cluster server. - run swcluster on the server as in step 4b to install the patch on the cluster clients. By default swinstall will archive the original software in /var/adm/sw/patch/PHSS_12543. If you do not wish to retain a copy of the original, copy of the original software, you can create an empty file named /var/adm/sw/patch/PATCH_NOSAVE. Warning: If this file exists when a patch is installed, the patch cannot be deinstalled. Please be careful when using this feature. It is recommended that you move the PHSS_12543.text file to /var/adm/sw/patch for future reference. To put this patch on a magnetic tape and install from the tape drive, use the command: # dd if=/tmp/${PATCH).depot of=/dev/rmt/0m bs=2k (A3) After installing PHSS_12543, restart the ITO processes on your Management Server system: - Restart the ITO Manager processes, and check that the processes are running: # /usr/OV/bin/OpC/opcsv -start # /usr/OV/bin/OpC/opcsv -status After installation of the patch, before you start up the IT/Operations server processes again, remove the files: /var/opt/OV/share/tmp/OpC/mgmt_sv/magmgrq and /var/opt/OV/share/tmp/OpC/mgmt_sv/magmgrp