Patch Name: PHNE_7360 Patch Description: s700_800 10.10 SNAplusLink R4.3 PU2.1 cumulative patch Creation Date: 96/04/23 Post Date: 96/08/26 Hardware Platforms - OS Releases: s700: 10.10 s800: 10.10 Products: SNAplusLink R4.3 Filesets: SNAP-LINK.SNAP-LINK Automatic Reboot?: Yes Status: General Superseded Critical: Yes PHNE_7360: PANIC PHNE_7176: PANIC PHNE_7014: PANIC Path Name: /hp-ux_patches/s700_800/10.X/PHNE_7360 Symptoms: PHNE_7360: (1) 1653155317 Intermittent System Panic caused by PU2.1 PHNE_7176: (1) 4701319681 Two QLLC link stations have been started. Deactivating one of the link station sometimes caused the system to panic with data page fault. This problem only occurs running QLLC over streams (Spider) X.25. PHNE_7014: (1) 4701317925 SDLC link causes system panic on Kittyhawk. Error message: psi0: Could not map (while) quad structure panic+0x10 nio_build_dma_quads + 0x344 snap_nio_write + 0x224 svphtx + 0x1a8 slphtfrm + 0x4f0 None: Defect Description: PHNE_7360: (1) 1653155317 Problem seems to occur as a result of killing a TP running on a dependent LU6.2 session. PHNE_7176: (1) 4701319681 This problem is due to invalid data pointer when multiple link stations are started. PHNE_7014: (1) 4701317925 SDLC link causes system panic on Kittyhawk. Error message: psi0: Could not map (while) quad structure panic+0x10 nio_build_dma_quads + 0x344 snap_nio_write + 0x224 svphtx + 0x1a8 slphtfrm + 0x4f0 FIX INFORMATION TEXT: SDLC link causes system panic on Kittyhawk. Error message: psi0: Could not map (while) quad structure panic+0x10 nio_build_dma_quads + 0x344 snap_nio_write + 0x224 svphtx + 0x1a8 slphtfrm + 0x4f0 SDLC link causes system panic on Kittyhawk. Error message: psi0: Could not map (while) quad structure panic+0x10 nio_build_dma_quads + 0x344 snap_nio_write + 0x224 svphtx + 0x1a8 slphtfrm + 0x4f0 The problem is caused by the SDLC PSI driver failed to unmap memory on the Kittyhawk system. The panic was intended by the driver if it can't get a new map. The unmap bug was corrected and the Driver will report an error if there is no map. None: SR: 4701319681 4701317925 1653155317 Patch Files: /usr/conf/lib/libpsi0.a /usr/conf/lib/libsix1.a /usr/conf/lib/libsixqs.a what(1) Output: /usr/conf/lib/libpsi0.a: A.10.10.001 SNAplus R4.3 PSI Driver (PHNE_7014: 96/03/12 12:33:22) /usr/conf/lib/libsixqs.a: A.10.10.001 SNAplus R4.3 Spider QLLC (PHNE_7176: 96/04/03 11:23:29) /usr/conf/lib/libsix1.a: A.10.10.001 SNAplus R4.3 PU 2.1 (PHNE_7360: 96/04/23 13:27:22) cksum(1) Output: 3932693187 46708 /usr/conf/lib/libpsi0.a 3501878239 179860 /usr/conf/lib/libsixqs.a 1035759030 905636 /usr/conf/lib/libsix1.a Patch Conflicts: None Patch Dependencies: None Hardware Dependencies: None Other Dependencies: None Supersedes: PHNE_7014 PHNE_7176 Equivalent Patches: None Patch Package Size: 1170 Kbytes Installation Instructions: Please review all instructions and the Hewlett-Packard SupportLine User Guide or your Hewlett-Packard support terms and conditions for precautions, scope of license, restrictions, and, limitation of liability and warranties, before installing this patch. ------------------------------------------------------------ 1. Back up your system before installing a patch. 2. Login as root. 3. Copy the patch to the /tmp directory. 4. Move to the /tmp directory and unshar the patch: cd /tmp sh PHNE_7360 5a. For a standalone system, run swinstall to install the patch: swinstall -x autoreboot=true -x match_target=true \ -s /tmp/PHNE_7360.depot 5b. For a homogeneous NFS Diskless cluster run swcluster on the server to install the patch on the server and the clients: swcluster -i -b This will invoke swcluster in the interactive mode and force all clients to be shut down. WARNING: All cluster clients must be shut down prior to the patch installation. Installing the patch while the clients are booted is unsupported and can lead to serious problems. The swcluster command will invoke an swinstall session in which you must specify: alternate root path - default is /export/shared_root/OS_700 source depot path - /tmp/PHNE_7360.depot To complete the installation, select the patch by choosing "Actions -> Match What Target Has" and then "Actions -> Install" from the Menubar. 5c. For a heterogeneous NFS Diskless cluster: - run swinstall on the server as in step 5a to install the patch on the cluster server. - run swcluster on the server as in step 5b to install the patch on the cluster clients. By default swinstall will archive the original software in /var/adm/sw/patch/PHNE_7360. If you do not wish to retain a copy of the original software, you can create an empty file named /var/adm/sw/patch/PATCH_NOSAVE. Warning: If this file exists when a patch is installed, the patch cannot be deinstalled. Please be careful when using this feature. It is recommended that you move the PHNE_7360.text file to /var/adm/sw/patch for future reference. To put this patch on a magnetic tape and install from the tape drive, use the command: dd if=/tmp/PHNE_7360.depot of=/dev/rmt/0m bs=2k Special Installation Instructions: Stop SNA daemon before installing patch (snapstop daemon). After installing the patch start the SNA daemon (snapstart daemon).