Patch Name: PHNE_13989 Patch Description: s700_800 10.10 ACC 2.39 Base Product Patch Creation Date: 98/01/30 Post Date: 98/03/06 Hardware Platforms - OS Releases: s700: 10.10 s800: 10.10 Products: Z7299A APX Z7301A_APX Z7401A_APX Filesets: ACC.ACC-KRN ACC.ACC-RUN ACC.ACC-FW ACC-X25ST.ACC-X25ST-RUN Automatic Reboot?: Yes Status: General Superseded Critical: No Path Name: /hp-ux_patches/s700_800/10.X/PHNE_13989 Symptoms: PHNE_13989: SR None / DTS TPO0h01913 During a card restart, the following message is logged for a ZLU: zcom 00207 ZLU 3 Set terminal parameters failed with error: Protocol not loaded. After the card restart processing completes, all ZLUs mentioned by the above message will be unusable (hung). SR None / DTS TPO0h01914 Request issued to a ZLU hangs and is never processed. It is queued in the data structures but never sent to the card. SR None / DTS TPO0h01918 Selftest on the Z7330A and Z7300A 4 port ACC cards can very occsasionally not complete, leading to a timeout. SR None / DTS TPO0h01285 The ZCOM subsystem will fail to startup typically with an immediate error return, but sometimes with random symptoms. SR None / DTS TPO0h01643 The zmon message 00111 doesn't contain useful diagnostic information for the 4 port cards. SR None / DTS TPO0h01822 DMA timeout when application's primary ZLU reached it's queue limit. SR None / DTS TPO0h01661 DAM runs heartbeat timer on an "unusable" card SR None / DTS TPO0h01640 2 channel ACC card transmits a bad frame at the beginning of link setup. SR None / DTS TPO0h01833 8-channel NIO card crashes, with the use of the frame protocol and hdlcabm protocol together on the same port. SR None / DTS TPO0h01755 hdlcabm sends REJ on I-frame with duplicate N(s) Defect Description: PHNE_13989: SR None / DTS TPO0h01913 Card restart on partial dynamic term config gives protocol not loaded SR None / DTS TPO0h01914 Dynamic terminal create hangs on undefined subchannel, port or interface SR None / DTS TPO0h01918 Reset can timeout on COLD start of 4 port cards SR None / DTS TPO0h01285 For HP-UX 10.0 and later, all driver major numbers are dynamically assigned. When the ACC software is installed, its devices are created with the correct major numbers. However, if other products containing kernel driver components are removed and/or new kernel driver components are installed, the HP-UX system can sometimes change the ACC's major numbers without its knowledge. The results in the ACC device files now pointing to non-existent or the wrong (non-ACC) drivers. The ACC utilities are then no longer able to access the ACC kernel components in the expected way (the results of the access is random). SR None / DTS TPO0h01643 zmon message 00111 (Last backplane command) has bad info for 4 port card SR None / DTS TPO0h01822 Application's primary ZLU reached it's queue limit, about 15 seconds and 3 messages later the DAM detected a DMA timeout. SR None / DTS TPO0h01661 The DAM should not be running the heartbeat timer on a card which is reported as "unusable". SR None / DTS TPO0h01640 2ch card transmits bad frame on link startup SR None / DTS TPO0h01833 Firmware failures with FRAME and HDLCABM concurrently in use. SR None / DTS TPO0h01755 hdlcabm sends REJ on I-frame with duplicate N(s) SR: 4701381277 Patch Files: /sbin/init.d/acc /etc/rc.config.d/acc /opt/acc/lbin/FixMajor /opt/acc/lbin/FixMajor.awk /opt/acc/bin/zmon /opt/acc/protocol/level1.zrel /opt/acc/z7200a/loopback.zabs /opt/acc/z7200a/loopback.zmap /opt/acc/z7350a/loopback.zabs /opt/acc/z7350a/loopback.zmap /opt/acc/z7400a/loopback.zabs /opt/acc/z7400a/loopback.zmap /opt/acc/sys/z7350_fw.zrel /opt/acc/z7300a/download.zabs /usr/conf/lib/libnacc_nio.a /usr/conf/lib/libnacc_eisa.a /usr/conf/lib/libzcom.a /opt/acc/msg/def.zcom.txt what(1) Output: /sbin/init.d/acc: None /etc/rc.config.d/acc: None /opt/acc/lbin/FixMajor: None /opt/acc/lbin/FixMajor.awk: None /opt/acc/bin/zmon: ACC Rel B.02.39 for B.10.10 PHNE_13989 zmon ACC Rel B.02.39 for B.10.10 1998.01.30.17 libZmd_c.a /opt/acc/protocol/level1.zrel: ZCOM LEVEL1 Protocol ACC Rel B.02.39 for B.10.10 PHNE_13989 level1.z80 /opt/acc/z7200a/loopback.zabs: ZCOM System Firmware (ROM) Rev 04.B 921106.1200 ACC Rel B.02.39 for B.10.10 PHNE_13989 z7200_snp.z8 0 ZCOM System Software (WMUX1) ACC Rel B.02.39 for B.10.10 PHNE_13989 wmux1.z80 ZCOM System Software (WMUX3) ACC Rel B.02.39 for B.10.10 PHNE_13989 wmux3.z80 CPU clock 16MHz ZCOM System Software (WMUX4) ACC Rel B.02.39 for B.10.10 PHNE_13989 wmux4.z80 ZCOM LEVEL1 Protocol ACC Rel B.02.39 for B.10.10 PHNE_13989 level1.z80 ZCOM Monitor Module ACC Rel B.02.39 for B.10.10 PHNE_13989 monitor.z80 ZCOM Port Diagnostic Module ACC Rel B.02.39 for B.10.10 PHNE_13989 testprot.z80 ZCOM Protocol Module Entry Point Table ACC Rel B.02.39 for B.10.10 PHNE_13989 pmenttab.z80 ZCOM System Entry Point Table ACC Rel B.02.39 for B.10.10 PHNE_13989 umuxent.z80 /opt/acc/z7200a/loopback.zmap: ZCOM System Firmware (ROM) Rev 04.B 921106.1200 ACC Rel B.02.39 for B.10.10 PHNE_13989 z7200_snp.z8 0 ZCOM System Software (WMUX1) ACC Rel B.02.39 for B.10.10 PHNE_13989 wmux1.z80 ZCOM System Software (WMUX3) ACC Rel B.02.39 for B.10.10 PHNE_13989 wmux3.z80 CPU clock 16MHz ZCOM System Software (WMUX4) ACC Rel B.02.39 for B.10.10 PHNE_13989 wmux4.z80 ZCOM LEVEL1 Protocol ACC Rel B.02.39 for B.10.10 PHNE_13989 level1.z80 ZCOM Monitor Module ACC Rel B.02.39 for B.10.10 PHNE_13989 monitor.z80 ZCOM Port Diagnostic Module ACC Rel B.02.39 for B.10.10 PHNE_13989 testprot.z80 ZCOM Protocol Module Entry Point Table ACC Rel B.02.39 for B.10.10 PHNE_13989 pmenttab.z80 ZCOM System Entry Point Table ACC Rel B.02.39 for B.10.10 PHNE_13989 umuxent.z80 /opt/acc/z7350a/loopback.zabs: ZCOM System Firmware (ROM) Rev 01.T5 ACC Rel B.02.39 for B.10.10 PHNE_13989 z7350_rom.z8 0 ZCOM Z7350A System Software ACC Rel B.02.39 for B.10.10 PHNE_13989 z7350_fw.z80 CPU clock 32MHz ZCOM LEVEL1 Protocol ACC Rel B.02.39 for B.10.10 PHNE_13989 level1.z80 ZCOM Monitor Module ACC Rel B.02.39 for B.10.10 PHNE_13989 monitor.z80 ZCOM Port Diagnostic Module ACC Rel B.02.39 for B.10.10 PHNE_13989 testprot_ius c.z80 ZCOM Protocol Module Entry Point Table ACC Rel B.02.39 for B.10.10 PHNE_13989 pmenttab.z80 /opt/acc/z7350a/loopback.zmap: ZCOM System Firmware (ROM) Rev 01.T5 ACC Rel B.02.39 for B.10.10 PHNE_13989 z7350_rom.z8 0 ZCOM Z7350A System Software ACC Rel B.02.39 for B.10.10 PHNE_13989 z7350_fw.z80 CPU clock 32MHz ZCOM LEVEL1 Protocol ACC Rel B.02.39 for B.10.10 PHNE_13989 level1.z80 ZCOM Monitor Module ACC Rel B.02.39 for B.10.10 PHNE_13989 monitor.z80 ZCOM Port Diagnostic Module ACC Rel B.02.39 for B.10.10 PHNE_13989 testprot_ius c.z80 ZCOM Protocol Module Entry Point Table ACC Rel B.02.39 for B.10.10 PHNE_13989 pmenttab.z80 /opt/acc/z7400a/loopback.zabs: ZCOM System Firmware (ROM) Rev 01.B5 ACC Rel B.02.39 for B.10.10 PHNE_13989 z7400_rom.z8 0 ZCOM Z7400A System Software ACC Rel B.02.39 for B.10.10 PHNE_13989 z7400_fw.z80 ZCOM LEVEL1 Protocol ACC Rel B.02.39 for B.10.10 PHNE_13989 level1.z80 ZCOM Monitor Module ACC Rel B.02.39 for B.10.10 PHNE_13989 monitor.z80 ZCOM Port Diagnostic Module ACC Rel B.02.39 for B.10.10 PHNE_13989 testprot.z80 ZCOM Protocol Module Entry Point Table ACC Rel B.02.39 for B.10.10 PHNE_13989 pmenttab.z80 /opt/acc/z7400a/loopback.zmap: ZCOM System Firmware (ROM) Rev 01.B5 ACC Rel B.02.39 for B.10.10 PHNE_13989 z7400_rom.z8 0 ZCOM Z7400A System Software ACC Rel B.02.39 for B.10.10 PHNE_13989 z7400_fw.z80 ZCOM LEVEL1 Protocol ACC Rel B.02.39 for B.10.10 PHNE_13989 level1.z80 ZCOM Monitor Module ACC Rel B.02.39 for B.10.10 PHNE_13989 monitor.z80 ZCOM Port Diagnostic Module ACC Rel B.02.39 for B.10.10 PHNE_13989 testprot.z80 ZCOM Protocol Module Entry Point Table ACC Rel B.02.39 for B.10.10 PHNE_13989 pmenttab.z80 /opt/acc/sys/z7350_fw.zrel: ZCOM Z7350A System Software ACC Rel B.02.39 for B.10.10 PHNE_13989 z7350_fw.z80 CPU clock 32MHz /opt/acc/z7300a/download.zabs: ACC Rel B.02.39 for B.10.10 PHNE_13989 ACC Base F/W ACC Rel B.02.39 for B.10.10 PHNE_13989 LAP-B Protoco l F/W ACC Rel B.02.39 for B.10.10 PHNE_13989 LAP-D Protoco l F/W ACC Rel B.02.39 for B.10.10 PHNE_13989 X.25 Protocol F/W /usr/conf/lib/libnacc_nio.a: ACC Rel B.02.39 for B.10.10 PHNE_13989 libnacc.a ACC Rel B.02.39 for B.10.10 PHNE_13989 $Header: Zc_d ma_A.c@@/main/17 09/16/97 17:10:00 $ /usr/conf/lib/libnacc_eisa.a: ACC Rel B.02.39 for B.10.10 PHNE_13989 libnacc.a ACC Rel B.02.39 for B.10.10 PHNE_13989 $Header: Zc_d ma_A.c@@/main/17 09/16/97 17:10:00 $ ACC Rel B.02.39 for B.10.10 PHNE_13989 libeacc.a /usr/conf/lib/libzcom.a: ACC Rel B.02.39 for B.10.10 PHNE_13989 libzcom.a /opt/acc/msg/def.zcom.txt: $Header: def.zcom.txt@@/main/r2.40/1 02/06/98 08:11 :58 $Rev: /main/r2.40/1 $ cksum(1) Output: 589639145 1997 /sbin/init.d/acc 2974354459 1116 /etc/rc.config.d/acc 996531024 3665 /opt/acc/lbin/FixMajor 993209107 191 /opt/acc/lbin/FixMajor.awk 76688568 69986 /opt/acc/bin/zmon 650971180 8816 /opt/acc/protocol/level1.zrel 3836531647 17548 /opt/acc/z7200a/loopback.zabs 2942366898 3395 /opt/acc/z7200a/loopback.zmap 1634333289 16826 /opt/acc/z7350a/loopback.zabs 2736863618 2435 /opt/acc/z7350a/loopback.zmap 1866965300 17580 /opt/acc/z7400a/loopback.zabs 2972847348 2360 /opt/acc/z7400a/loopback.zmap 2924576125 39134 /opt/acc/sys/z7350_fw.zrel 944131041 1589875 /opt/acc/z7300a/download.zabs 3921084839 139004 /usr/conf/lib/libnacc_nio.a 2498797145 80556 /usr/conf/lib/libnacc_eisa.a 2432359489 271348 /usr/conf/lib/libzcom.a 1860434810 6333 /opt/acc/msg/def.zcom.txt Patch Conflicts: None Patch Dependencies: None Hardware Dependencies: None Other Dependencies: None Supersedes: None Equivalent Patches: None Patch Package Size: 2300 KBytes Installation Instructions: Please review all instructions and the Hewlett-Packard SupportLine User Guide or your Hewlett-Packard support terms and conditions for precautions, scope of license, restrictions, and, limitation of liability and warranties, before installing this patch. ------------------------------------------------------------ 1. Back up your system before installing a patch. 2. Login as root. 3. Copy the patch to the /tmp directory. 4. Move to the /tmp directory and unshar the patch: cd /tmp sh PHNE_13989 5a. For a standalone system, run swinstall to install the patch: swinstall -x autoreboot=true -x match_target=true \ -s /tmp/PHNE_13989.depot 5b. For a homogeneous NFS Diskless cluster run swcluster on the server to install the patch on the server and the clients: swcluster -i -b This will invoke swcluster in the interactive mode and force all clients to be shut down. WARNING: All cluster clients must be shut down prior to the patch installation. Installing the patch while the clients are booted is unsupported and can lead to serious problems. The swcluster command will invoke an swinstall session in which you must specify: alternate root path - default is /export/shared_root/OS_700 source depot path - /tmp/PHNE_13989.depot To complete the installation, select the patch by choosing "Actions -> Match What Target Has" and then "Actions -> Install" from the Menubar. 5c. For a heterogeneous NFS Diskless cluster: - run swinstall on the server as in step 5a to install the patch on the cluster server. - run swcluster on the server as in step 5b to install the patch on the cluster clients. By default swinstall will archive the original software in /var/adm/sw/patch/PHNE_13989. If you do not wish to retain a copy of the original software, you can create an empty file named /var/adm/sw/patch/PATCH_NOSAVE. Warning: If this file exists when a patch is installed, the patch cannot be deinstalled. Please be careful when using this feature. It is recommended that you move the PHNE_13989.text file to /var/adm/sw/patch for future reference. To put this patch on a magnetic tape and install from the tape drive, use the command: dd if=/tmp/PHNE_13989.depot of=/dev/rmt/0m bs=2k Special Installation Instructions: SUBSYSTEM_SHUT Before installing this patch, use the following command to shutdown the ACC subsystem and kill the ACC daemons. /opt/acc/bin/zmasterd kill The above command kills any of the ACC daemons that are still running, including zmasterd, zx25d, watch, zmlog, zmon, and znode. The kernel will be regenerated and the system will reboot automatically during the patch installation. Run "txt2msg def.zcom" after install to make a new /opt/acc/msg/def.zcom.msg file.