Dear Customer, Support Level Supplement (SLS) ptf7721a, the ARCserveIT Client Agent Supplement, addresses the following problems Problem Fixed ------------- ARCserveIT 6.6 can't see >2GB files (erg712208/fz526357) Contents -------- /opt/uagent/.agent.cfg /opt/uagent/CYEagent/agent.cfg /opt/uagent/CYEagent/asagentd.32 /opt/uagent/CYEagent/libarclic98_api.so.7x /opt/uagent/CYEagent/nls/C/agent.cat /opt/uagent/CYEagent/nls/C/commonmsg.sev /opt/uagent/CYEagent/nls/C/commonmsg.sev.default /opt/uagent/CYEagent/nls/C/mergemsg.sev /opt/uagent/CYEagent/nls/C/mergemsg.sev.default /opt/uagent/CYEagent/nls/C/uagentmsg.sev /opt/uagent/CYEagent/nls/C/uagentmsg.sev.default /opt/uagent/CYEagent/nls/asagent.C /opt/uagent/CYEagent/nls/asagent.de /opt/uagent/CYEagent/nls/asagent.ja /opt/uagent/CYEagent/nls/de/agent.cat /opt/uagent/CYEagent/nls/de/commonmsg.sev /opt/uagent/CYEagent/nls/de/commonmsg.sev.default /opt/uagent/CYEagent/nls/de/mergemsg.sev /opt/uagent/CYEagent/nls/de/mergemsg.sev.default /opt/uagent/CYEagent/nls/de/uagentmsg.sev /opt/uagent/CYEagent/nls/de/uagentmsg.sev.default /opt/uagent/CYEagent/nls/ja/agent.cat /opt/uagent/CYEagent/nls/ja/commonmsg.sev /opt/uagent/CYEagent/nls/ja/commonmsg.sev.default /opt/uagent/CYEagent/nls/ja/mergemsg.sev /opt/uagent/CYEagent/nls/ja/mergemsg.sev.default /opt/uagent/CYEagent/nls/ja/uagentmsg.sev /opt/uagent/CYEagent/nls/ja/uagentmsg.sev.default /opt/uagent/RELVERSION /opt/uagent/asbr /opt/uagent/copyright /opt/uagent/fs.cntl /opt/uagent/groom.cntl /opt/uagent/mergescan.cfg /opt/uagent/nls/asbr.cfg.C /opt/uagent/nls/asbr.cfg.de /opt/uagent/nls/asbr.cfg.ja /opt/uagent/nls/readme.C /opt/uagent/nls/readme.de /opt/uagent/nls/readme.ja /opt/uagent/nls/uag.cfg.C /opt/uagent/nls/uag.cfg.de /opt/uagent/nls/uag.cfg.ja /opt/uagent/nls/uagent.C /opt/uagent/nls/uagent.de /opt/uagent/nls/uagent.ja /opt/uagent/nls/uagentsetup.C /opt/uagent/nls/uagentsetup.de /opt/uagent/nls/uagentsetup.ja /opt/uagent/qlicok /opt/uagent/uag.cntl /opt/uagent/uagentd /opt/uagent/uagentsetup /opt/uagent/uaglang_setup /opt/uagent/umrgd /usr/CYEagent/nls/C/agent.cat /usr/CYEagent/nls/C/commonmsg.sev /usr/CYEagent/nls/C/commonmsg.sev.default /usr/CYEagent/nls/C/mergemsg.sev /usr/CYEagent/nls/C/mergemsg.sev.default /usr/CYEagent/nls/C/uagentmsg.sev /usr/CYEagent/nls/C/uagentmsg.sev.default /usr/CYEagent/nls/asagent.C /usr/CYEagent/nls/asagent.de /usr/CYEagent/nls/asagent.ja /usr/CYEagent/nls/de/agent.cat /usr/CYEagent/nls/de/commonmsg.sev /usr/CYEagent/nls/de/commonmsg.sev.default /usr/CYEagent/nls/de/mergemsg.sev /usr/CYEagent/nls/de/mergemsg.sev.default /usr/CYEagent/nls/de/uagentmsg.sev /usr/CYEagent/nls/de/uagentmsg.sev.default /usr/CYEagent/nls/ja/agent.cat /usr/CYEagent/nls/ja/commonmsg.sev /usr/CYEagent/nls/ja/commonmsg.sev.default /usr/CYEagent/nls/ja/mergemsg.sev /usr/CYEagent/nls/ja/mergemsg.sev.default /usr/CYEagent/nls/ja/uagentmsg.sev /usr/CYEagent/nls/ja/uagentmsg.sev.default Software Notes and Recommendations ---------------------------------- ptf7721a should only be installed on: UnixWare 7.1.1 IMPORTANT NOTE: This supplement should be installed only on client systems for UnixWare ARCserveIT servers that have installed the ARCserveIT Server Supplement for PTF7141b (PTF7720a). IF THE ARCserveIT SERVER USED BY THIS SYSTEM IS NOT A UNIXWARE SYSTEM WITH PTF7720a INSTALLED, DO NOT INSTALL THIS SUPPLEMENT. If the server is a UnixWare system with PTF7720a installed, regardless of whether the server is this system or a remote system, then this supplement must be installed. If your system is running any libraries or commands that are contained in this SLS, then these programs will continue to run with the old versions of these libraries or commands until the system is rebooted. Note that when all necessary patches have been installed, it is good practice to reboot the system at the earliest opportunity. This will ensure that no programs continue to run with the old libraries or commands. Installation Instructions ------------------------- 1. Download the ptf7721a.Z file to the /tmp directory on your machine. 2. Stop the ARCserveIT client agent using the following command: # /usr/bin/uagent stop 3. As root, uncompress the file and add the package to your system using these commands: $ su Password: # uncompress /tmp/ptf7721a.Z # pkgadd -d /tmp/ptf7721a # rm /tmp/ptf7721a Alternatively, this SLS package may be installed in quiet mode, that is, without displaying the release notes and asking for confirmation. To do this, use these commands: $ su Password: # uncompress /tmp/ptf7721a.Z # pkgadd -qd /tmp/ptf7721a all # rm /tmp/ptf7721a 4. Restart the client agent using this command: # /usr/bin/uagent start 5. There is no need to reboot the system after installing this package. Removal Instructions -------------------- 1. As root, remove the package using these commands: $ su Password: # pkgrm ptf7721 2. There is no need to reboot the system after removing this package. If you have questions regarding this supplement, or the product on which it is installed, please contact your software supplier.