Dear SCO Customer, Support Level Supplement (SLS) PTF7048B, the DDI8 qlc1020 HBA Supplement, addresses the following problems: - The performance of ARCserve tape operations is poor on systems using a qlc1020 HBA to control the tape unit. - On some tape devices it may not be possible to restore data from a backup created by ARCserve. - System hangs can occur during failover when using the qlc1020 HBA driver as part of an MPIO configuration. Software Notes and Recommendations ---------------------------------- SLS PTF7048B should only be installed on: UnixWare 7.0.1 Installation Instructions ------------------------- When using PTF7048B as an additional HBA diskette during an operating system installation, be sure to insert this diskette _before_ any other HBA diskettes. 1. Become root and create a new directory by typing the following: $ su Password: # mkdir /tmp/pkg # chmod 700 /tmp/pkg # cd /tmp/pkg 2. Download the ptf7048b.hba.qlc1020.dd.Z file to the newly created /tmp/pkg directory on your machine. 3. Uncompress the file, make a floppy image of the file and add the SLS package to your system using these commands: # uncompress /tmp/pkg/ptf7048b.hba.qlc1020.dd.Z # dd if=ptf7048b.hba.qlc1020.dd of=/dev/dsk/f0t # pkgadd -d /dev/dsk/f0t 4. Reboot the system after installing this SLS. 5. When using this HBA during installation, be sure to insert it before the distribution HBA diskette, even if the on-screen instructions seem to indicate otherwise. Removal Instructions -------------------- 1. As root, remove the package using these commands: $ su Password: # pkgrm qlc1020 2. Reboot the system after removing this SLS. If you have questions regarding this SLS, or the product on which it is installed, please contact your software supplier.