Chapter 5. Avoiding Junk Mail

The Messaging Server allows you to filter out junk mail (also known as spam), so that unwanted email does not arrive in your mailbox. When the junk mail filter is turned on, you will not receive any mail sent to you as a BCC (Blind CC); this is the way that most junk mail is sent. In addition, you can create a list of exceptions, which allow to explicitly allow or deny delivery of email from certain addresses.

Note

The Messaging Server might not be configured to allow you to set your own junk mail preferences. If this is the case, you will not see a Junk Mail field in the Preferences menu of the Preferences Manager and you must ask your mail administrator to control junk mail filtering for you.

To turn junk mail filtering on or off, in the Preferences Manager select Preferences and Junk Mail, then click on On or Off. You can also:

Destroy or save filtered mail:

In the Preferences Manager, select Preferences and Junk Mail, then click on Destroyed or Saved in your junk mail folder . If you select Destroyed, filtered mail is not saved. However, you might want to examine mail saved to your junk mail folder to discover exceptions that you want to allow.

Set exceptions:

In the Preferences Manager, select Preferences, Junk Mail, and Add Exception. Then:

Enter a full or partial email address.

The full address filters only that user, but a partial address filters all users at that address. For example, if you enter the partial address xyz.com, it affects mail from bob@xyz.com, cora@xyz.com, and all other users at xyz.com.

Select Allow or Deny:

Allow permits delivery of mail from a specific user address or range of users at a partial address, even if the message is sent as a BCC. Deny prevents delivery of mail from a specific user address or range of users at a partial address.

Click on Add when you have entered the exception. You can remove exceptions from the list on the Junk Mail display.

Note

Your Mail Administrator can set global restrictions on mail filtering that precede your personal settings. For example, if you set an exception to allow delivery from an email address that has been denied in the global restrictions, mail from that address will not be delivered to you. The Preferences Manager cannot detect global restrictions.