Mail client software must be configured to authenticate with and receive messages from the Messaging Server. Configuration procedures are explained in "Enabling mail client users", with instructions for mail client users to run client configuration tools on their personal systems.
Once mail client software is configured and mail accounts created as described in "Managing mail users", mail users can set their own mail preferences with the Preferences Manager as described in "Managing client preferences". See also the Client User's Guide.
Most mail client software allows multiple mailboxes. That is, a mail client user could access several mail accounts from the same mail client and manage the mailboxes separately. The guidelines in Messaging Server documentation for configuring mail clients assume that only Messaging Server accounts will be configured on the client. Although other mail accounts can be created or might already exist, you might want to set a policy regarding your support of multiple accounts.
To enable a mail client user to access their mail from a Messaging Server server:
Create a Messaging Server email account as described in "Managing mail users".
In some cases, you must inform users whether to select IMAP or POP in the server configuration selection screens.
Provide this account information to the user so they can access the Preferences Manager and configure their mail client software.
If you are migrating existing mail users to a Messaging Server installation, you might need to inform them of potential changes to the appearance and behavior of their mail client software.
Follow the instructions in this section to enable these mail clients:
Eudora Mail
KMail
IMP webmail
Note: Online Help screens in the Preferences Manager provide detailed configuration instructions from the Client User's Guide. These instructions are derived from information presented in the following sections.
Both Outlook and Outlook Express can be configured to use the mail and LDAP directory services of the Messaging Server. Outlook Express is mainly a mail client and is distributed as a component of Internet Explorer, which is included with Microsoft Windows operating systems. Outlook is a full-featured messaging and collaboration client application that is also included with MS Windows operating systems. Under normal circumstances, only one of these clients is used at a time, although they can be run simultaneously.
A Messaging Server Outlook Configuration Tool is available to automatically configure these clients.
Before running the Outlook Configuration Tool, the client MS Windows system must have:
networking installed and configured.
Internet Explorer 5 or greater.
no running copies of Outlook.
No special configuration is required for Outlook Express.
Outlook 2000 and Outlook 98 can be installed in three configurations:
no email
Internet Email Only
Corporate/Workgroup
For more information regarding use of Outlook 2000 features, refer to your Microsoft documentation. In addition, the Microsoft Knowledge Base article Q197636 describes using Outlook 2000 with an IMAP4 server. See also the Microsoft document Microsoft Outlook 2000 Features and Configuration Guide available on the Microsoft website at http://www.microsoft.com/office/outlook/
The Outlook Configuration Tool can detect and configure both Outlook and Outlook Express clients. When a user downloads the Outlook Configuration Tool from the Preferences Manager, a custom configuration data file for that user is generated and downloaded with the configuration program. This data file contains email address, directory binding, and calendar information specific to the user who downloads it.
The Outlook Configuration Tool stores user email account passwords in the "LDAP - Messaging Server" Internet Account. The password is used when Outlook or Outlook Express clients query Messaging Server for email address information. If a mail account password is changed on the Messaging Server, the password must also be changed in the Outlook and Outlook Express "LDAP - Messaging Server" directory configuration. In addition, if the user has manually configured the "Internet email - Messaging Server" Internet Account to remember their email account password when sending/receiving email with the Messaging Server, the user will also need to update the password in the "Internet email - Messaging Server" Internet Account.
The Outlook Configuration Tool configures two Internet Accounts for Outlook Express clients:
Internet email - Messaging Server
LDAP - Messaging Server
The Outlook Configuration Tool prepares Outlook clients in Internet Email Only mode by configuring two Internet Accounts
Internet email - Messaging Server
LDAP - Messaging Server
Note: The Outlook Configuration Tool does not alter existing mail accounts. If any existing accounts need to be modified or removed, this must be done manually.
The Outlook Configuration Tool will also create a shortcut on the Desktop and a shortcut in the Outlook shortcut bar which when clicked will bring up a browser window that displays the main screen of the Messaging Server user interface.
For Outlook and Internet Explorer 5.0 (and later), a button that launches the Messaging Server user interface in the browser window is added to the toolbar and to the Tools menu.
When the Outlook configuration program completes, it will remove itself from the system.
If the user's mail client has not already been configured for the Messaging Server, instruct them to do so:
Close Outlook or Outlook Express if you are currently using it.
Log into Preferences Manager by pointing your browser at:
http://hostname/msg
where hostname is the system name supplied by the mail administrator for Preferences Manager access.Enter your mail account name and password when the Preferences Manager screen appears.
Click on the Client Setup in the Preferences menu. This displays configuration information used by your mail client software to communicate with the Messaging Server.
Run the client configuration program by clicking the Configure button. The client configuration screen includes instructions on how to respond to further prompts.
In the File Download dialogue window, select Open this file from its current location.
When prompted to configure your system with the Messaging Server, click on Yes.
After a short time, you are informed that Outlook is being started. If this is the first time Outlook has been run on your system, you will be prompted to select a networking mode; select Internet Email Only. If you are prompted to create an email account, click on Cancel or Close to exit the account creation dialog; it is not necessary to configure an account at this time.
After a short time, you are informed that Volution Messaging Server Com-Addin files are being copied to your system. You are then prompted to close Outlook if it is still running. Click on OK to continue.
When prompted to install the Volution Messaging Server Com-Addin, click on the large square Install button to do so.
This completes mail client configuration. When you start your Outlook client, you will be able to receive email with your new account.
Note: When you first start Outlook XP after configuring Messaging Server support, answer "Yes" when prompted to import mail account information. Otherwise, your mail accounts will not be available .
You must also instruct mail users to set mail preferences with Preferences Manager as described in "Managing client preferences".
Netscape Messenger can be configured to use the mail and LDAP directory services of the Messaging Server. The Messaging Server also supports Netscape Address Book; for more information, see Netscape Help.
If the user's mail client has not already been configured for the Messaging Server, instruct them to do so:
Close Netscape Messenger if you are currently using it.
Log into Preferences Manager by pointing your browser at:
http://hostname/msg
where hostname is the system name supplied by the mail administrator for Preferences Manager access.Enter your mail account name and password when the Preferences Manager screen appears.
Click on the Client Setup in the Preferences menu. This displays configuration information used by your mail client software to communicate with the Messaging Server. Keep this screen available or print its contents.
Start Netscape Messenger.
In the Edit menu, select Preferences, then open Mail & Newsgroups.
In the Identity preferences panel of Mail & Newsgroups, enter your user information in the boxes. The Your name and Email address fields are required, and the Your name field in Netscape Messenger must have the same contents as the Name field in the Client Setup display.
In the Mail Servers preferences panel of Mail & Newsgroups, click on Add under Incoming Mail Servers to add the Messaging Server machine.
Under the Mail Server Properties General panel:
If you selected IMAP Server, under the Mail Server Properties Advanced panel:
IMAP service directory | ||
enter user.name, where name is the value you entered for User Name. |
In the Mail Servers preferences panel of Mail & Newsgroups under Outgoing Mail Server:
Outgoing mail (SMTP) server | ||
enter the machine name on which the Messaging Server resides. | ||
Outgoing mail server user name | ||
enter value you entered for User Name. |
This completes mail client configuration. When you restart Netscape Messenger, you will be able to receive email with your new account.
Note: For Netscape Messenger Release 4.7, there is no Messaging Server support for using the Messaging Server LDAP directory for roaming access.
You must also instruct mail users to set mail preferences with Preferences Manager as described in "Managing client preferences".
If the user's mail client has not already been configured for the Messaging Server, instruct them to do so:
Close Eudora Mail if you are currently using it.
Log into Preferences Manager by pointing your browser at:
http://hostname/msg
where hostname is the system name supplied by the mail administrator for Preferences Manager access.Enter your mail account name and password when the Preferences Manager screen appears.
Click on the Client Setup in the Preferences menu. This displays configuration information used by your mail client software to communicate with the Messaging Server. Keep this screen available or print its contents.
Further configuration depends upon whether they are:
The first time Eudora is launched, the Eudora New Account Setup Wizard will appear. Proceed through the setup screens, entering information as requested and clicking on Next to continue.
In the Account Settings screen, select Create a brand new email account.
In the Personal Information screen, enter Your Name from the Name field in the Preferences Manager Client Setup display.
In the Email Address screen, enter the Email Address from the Preferences Manager Client Setup display.
In the Login Name screen, enter Login Name from the Name field in the Preferences Manager Client Setup display.
In the Incoming Email Screen screen:
enter Incoming Server from the Server Name field in the Preferences Manager Client Setup display.
select POP or IMAP according to administrator guidelines.
If IMAP is selected, an IMAP Location Prefix screen will be displayed. Leave the Location Prefix box blank.
select Never from the Secure Sockets when Receiving list.
In the Outgoing Email Screen screen:
enter Outgoing Server from the Server Name field in the Preferences Manager Client Setup display.
select Never from the Secure Sockets when Receiving list.
Click on Finish to complete configuration and exit the Setup Wizard. When you restart Eudora, you will be able to receive email with your new account.
In the Eudora Tools menu, select Options.
Click on Getting Started, then enter:
Click on Checking Mail, then enter:
Click on Incoming Mail, then enter:
Server Configuration | select POP or IMAP according to administrator guidelines. | |
Authentication Style | select Passwords. | |
other fields | use defaults. |
Click on Sending Mail, then enter:
Click on OK to complete configuration and exit. When you restart Eudora, you will be able to receive email with your new account.
If the user's KMail client has not already been configured for the Messaging Server, instruct them to do so.
Close KMail if you are currently using it.
Log into Preferences Manager by pointing your browser at:
http://hostname/msg
where hostname is the system name supplied by the mail administrator for Preferences Manager access.Enter your mail account name and password when the Preferences Manager screen appears.
Click on the Client Setup in the Preferences menu. This displays configuration information used by your mail client software to communicate with the Messaging Server. Keep this screen available or print its contents.
Log into your Caldera OpenLinux system and start KMail. If this is the first time KMail has been run, click on OK to create a Mail subdirectory in your home directory.
In the KMail Settings menu, select Configuration .
Click on Identity, then click on New Identity. Enter New Identity from the Account Name field in the Preferences Manager Client Setup display, and select "With empty fields".
When your New Identity is displayed, enter:
Click on Apply to save your selections in the Identity screens.
Click on Network and Sending Mail, then select:
Click on Apply to save your selections in the Network screens.
Set Network Properties as desired and click on Apply to save your selections in the Network screens.
Click on OK to complete configuration and exit. When you restart KMail, you will be able to receive email with your new account.
IMP client users do not need to enter configuration information from the Preferences Manager Client Setup display. To log into the IMP webmail client, they need only know:
their Messaging Server account name and initial password.
their Messaging Server email address.
the IMP client URL, usually:
http://hostname/horde/imp
If the user's IMP account has not already been configured for the Messaging Server, instruct them to do so:
Log into IMP by pointing your browser at:
http://hostname/horde/imp
Enter your account name and password.
Click on Preferences and enter your Messaging Server account name and email address.
This completes IMP client configuration. To view and modify your Messaging Server user preferences, log into Preferences Manager by pointing your browser at:
http://hostname/msg
where hostname is the system name supplied by the mail administrator for Preferences Manager access. When you enter your mail account name and password, you will see the Preferences Manager screen.Mail client users can set their own mail preferences with Preferences Manager. When they log in with a valid mail account name and password, they are presented the same user preferences as displayed on the administrative screens, although no other configuration options are presented:
You must instruct users on using Preferences Manager to set mail preferences:
Close your email client software.
Log into Preferences Manager by pointing your browser at:
http://hostname/msg
where hostname is the system name supplied by the mail administrator for Preferences Manager access.Enter your mail account name and password when the Preferences Manager screen appears.
Enter, modify or display your email options.
When you have completed email configuration, click the Logout button to exit Preferences Manager. Your new or modified preferences will be in effect the next time you start your email client.
Help screens are also available from the user preferences page.
Your Profile | Displays your personal information. To modify it, enter or edit the desired fields, and click the Apply button to enter your changes. | |||||||
Forward email | When set, forwards your email to the address you enter in the box.
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Vacation email | When set, sends a vacation message; that is, an automatic reply for all email you receive during a vacation or extended absence. A list of messages sent is also maintained.
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Change Password | To change your password, enter your old password, enter a new password, retype the new password, and click on Apply. | |||||||
Client Setup | Displays information required by clients to communicate with the Messaging Server. Clicking the Configure downloads this information to your email client.
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Find Users | Allows you to search for users based on UserId, Name, and Email Address fields, and you can enter partial strings. You can also browse the complete list of email users by clicking the Show All. For each account listed, you can view their profile and aliases to which they subscribe. |
Your Aliases | Displays aliases for which you are the Owner or a Member. | |
Find Aliases | Allows you to search for aliases or browse a list of available aliases. You can also browse the complete list of email aliases by clicking the Show All. | |
Create Alias | Allows you to create aliases. |