Preface

Table of Contents
1. About Messaging Server Documentation
2. Viewing OpenLinux Documentation
3. Technical Support
3.1. Register Your Product
3.2. Messaging Server Late News and FAQ
3.3. Caldera Self-Help Services
4. How Can We Improve This Book?

This book introduces the Caldera Volution™ Messaging Server (hereafter "Messaging Server"), a highly reliable, scalable messaging server that runs on the Caldera® OpenLinux® and Open UNIX® 8 platforms. This book is intended primarily for Messaging Server administrators, as well others who install and maintain Messaging Server software.

1. About Messaging Server Documentation

This Administrator's Guide provides a complete presentation of graphical and command line interfaces, advanced configuration and administration guidelines, and detailed background information. It describes:

Selected topics from the Administrator's Guide are also presented in Help screens from the Server Manager administrative interface.

The Messaging Server documentation set also includes:

Getting Started Guide
  

Instructions and guidelines on basic installation and graphical administration procedures, intended to facilitate deployment of a standard Messaging Server system. These are available online using DocView when the product is installed, and in HTML and PDF formats on distribution media. It is also available in printed form with the product distribution.

Client User's Guide 

Detailed instructions on mail client configuration and user preferences, intended to be viewed principally from Help screens in the client Preferences Manager. This is available for administrators online using DocView when the product is installed, and in HTML and PDF formats on distribution media.

manual pages 

Detailed reference information is provided for:

  • file formats (Section 5)

  • command line utilities and Application Programming Interface (API -- Section 8)

    Note: While most of these utilities are intended to be used directly by administrators, some are designed to be executed by graphical interfaces only and should not be used on the command line. See "Administrative Interfaces" for a discussion of command line administration.

    Manual pages are available using the standard man(1) command and from DocView.

component documentation
  

Documentation included with the principal open source components is accessible from the Messaging Server page in DocView:

  • Postfix (Message Transfer Agent)

  • Cyrus (POP/IMAP server and message store)

  • OpenLDAP™ (directory server)

  • Horde (PHP framework for web-based applications, including webmail)

  • IMP (webmail client)

Note: These entries are also available if you enable the DocView to provide access to all RPM documentation; see the DocView documentation for more information.

Consult the Administrator's Guide before using this documentation to modify component configuration; some component configuration values are set by the Messaging Server and must not be altered.

The latest news about Messaging Server features and product enhancements are provided in regularly updated Late News and FAQ (Frequently Asked Questions) documents. They are available on the web and are free to all customers:

http://www.caldera.com/support/docs/volution/msg

2. Viewing OpenLinux Documentation

DocView is a documentation server for Caldera OpenLinux. It provides unified access to most of the documentation packages installed on your system, including Caldera Volution Messaging Server documentation, the OpenLinux System Administration Guide, manual pages, links to OpenLinux Help, FAQs, HOWTOs, the Caldera Support Knowledge Base, Caldera Education site, and much more.

DocView is configured by default as a Messaging Server system service. To access DocView and learn more about its features, point your browser at:

http://system_name:8457/

where system_name is the host name of your Messaging Server system.

If you are running the Messaging Server on an Open UNIX 8 system, you should also consult the Linux® Kernel Personality for Open UNIX 8 documentation set, available using the help system on Open UNIX 8 platforms.

3. Technical Support

The Messaging Server product can be purchased with one of the following technical support options included:

Products purchased with the bundled support options have a Support Validation Code Card included in the product box explaining the type of technical support service and contact information. Please refer to this card for more detailed information.

In addition, Caldera International offers a wide variety of service options. For more information on Caldera's service offerings, see the http://www.caldera.com/support web page, contact your local Caldera sales representative, or:

In the United States and Canada
  

Phone 1-800-726-8649.

In Latin American countries
  

See http://www.la.caldera.com/ for the nearest Caldera Sales Office.

In Europe, Middle East, India, Africa and the Pacific Rim
  

Phone +44(0)1923-813 600.

We also recommend that you:

3.1. Register Your Product

We encourage you to register your product to stay current on the latest Caldera product and services related information. To register your product, go to:

http://www.caldera.com/support/registration

3.2. Messaging Server Late News and FAQ

The latest news about Messaging Server features and product enhancements are provided in regularly updated Late News and FAQ (Frequently Asked Questions) documents. They are available on the web and are free to all customers:

http://www.caldera.com/support/docs/volution/msg

3.3. Caldera Self-Help Services

Available to our customers anytime and anywhere is our 24x7 Self-Help support web site, located at:

http://www.caldera.com/support/self_help.html

Within Self-Help, we offer installation support solutions through an easy-to-use single web view. Key resources available are:

  • Access to Caldera's Linux and Unix Knowledge Center

  • FAQs - Customer identified Top Solutions

  • Certified Hardware Listing for Caldera Products

  • Caldera Software Download Areas

  • Product Registration Information

  • Product Bug Reporting

  • Various Linux and UNIX News Groups and Mail List Discussions

4. How Can We Improve This Book?

What did you find particularly helpful in this book? Are there mistakes in this book? Could it be organized more usefully? Did we leave out information you need or include unnecessary material? If so, please tell us.

To help us implement your suggestions, include relevant details, such as book title, section name, page number, and system component. We would appreciate information on how to contact you in case we need additional explanation.

Note: Technical Publications cannot provide technical support. For answers to technical questions, please contact your software vendor or your support representative, or refer to the "Techical Support" section above.

To contact us with documentation-related questions or comments, email us at .

Thank you.