8.5.6  Severity

The Severity designator provides the service relevance of the occurrence of the problem found. The current severity hierarchy is shown in Table 8–1.

Table 8–1 Problem Severity Levels 
Severity Level
Comments
MAJOR
Fatal or serious problem that requires immediate service if not already administered.
MINOR
Non-Fatal problem that requires service.
WARNING
A problem that can wait to be fixed at the next scheduled maintenance time.
INFORMATIONAL
A purely informational event, such as an SEATEST report, or else a problem that can be corrected by the customer without the service provider. Example, an enclosure PCI or fan door open.