12.9 Configuring CCAT To Run Automatically
If you want CCAT to process a footprint automatically and send the footprint and the results to the CSC, you must do the following:
- Make sure your system is equipped to generate a footprint when it reboots from a crash.
In order for CCAT to determine the cause of a system crash and log a call to the CSC for further analysis, your system must be able to collect information about what was happening at the time of the crash into a crash file, or footprint. This data collection may be done by a utility included with your operating system, or by software you install for that purpose.
- The Windows operating systems do not include a utility for collecting crash files. On Windows systems, you must install the Crash Analysis Data Collector (CADC) software in order for the footprint to be created. For more information about CADC for Windows, see the CADC user documentation.
- All Tru64 UNIX operating systems supported by CCAT include system utilities which collect the crash data into a footprint.
- All OpenVMS operating systems supported by CCAT include system utilities which collect the crash data into a footprint.
- Make sure your system is equipped to email the footprint, the analysis results, or both to specified email addresses.
- Make sure DESTA Director starts and is running before CCAT starts.
The WEBES installation modifies your startup procedure so that when your system reboots after a crash, the DESTA Director starts before CCAT. In the unlikely event that the DESTA Director fails to start, CCAT will not start.- Make CCAT a part of the startup procedure.
The WEBES installation modifies your startup procedure so that when your system reboots after a crash, CCAT starts after the DESTA Director.- Make sure either DSNlink or PRS is installed and running before CCAT starts.
For more information, refer to the DSNlink or PRS user documentation.