5.2  Manual Translation

SEA can translate the events in a binary event log and send the results to your computer. This activity is known as manual translation.

On supported platforms, SEA can read and translate error logs produced by any of the supported operating systems. For example, you can use the web interface running on your PC to connect to a Director running on a Tru64 UNIX machine to read, translate, and analyze an event file produced previously on an OpenVMS machine.

5.2.1  Translating Events

Translation information is available from the command line interface and the web interface. Refer to the following chapters for information on translating events:

5.2.2  Translation Defaults

By default some events are not processed. Under normal operation, correctable events are not translated. The events that are usually filtered include:

5.2.3  Translation Report Type

When you translate an event, you can choose between brief and full output. The content differences between full and brief output are defined in the rule sets. Brief output generally only contains the most important data items from the event while full output generally includes most of the data items from the event. Since the exact contents of each report type are defined by the rules used to generate the report, the type of information contained in brief and full reports may vary for different events.

5.2.4  Interpreting Translation Information

Note


Translated events include a timestamp. For information on interpreting this information see Section 5.6.


A translated binary event consists of three layers of information: overall, frame, and field.

5.2.4.1  Overall

The overall binary event contains one or more translated frames of information. There are several types of binary events, each identified by its class name. In addition to the frames, some other information is stored at the overall layer, such as:

5.2.4.2  Frame

A frame within an event consists of one or more translated fields of information. There are many types of frames, each identified by its label. Each frame type contains a defined set of fields. In addition to the fields, some other information is stored at the frame layer, such as:

5.2.4.3  Field

A field within a frame consists of the following:

5.2.4.4  Typical Frame of a Translated Binary Event

A typical frame of a translated binary event appears as follows:

HPM System Event Frame Subpacket - Version X
HPM_Elapsed_Time_Since_Srm_Boot 947                  Seconds Since Last                                                      Console Boot
HPM_Event_Info_Block_1          x0040 AB81 0F0F 0010 H-Switch System Event                                                      Information
   HPM_System_Event_Code[7:0]  x10                  HS Temperature in
                                                     Yellow Zone
   HPM_Supplementary_Code[15:8] x0                   Supplementary Code
   Gp0_Valid[16]                x1
   Gp1_Valid[17]                x1
   Gp2_Valid[18]                x1
   Gp3_Valid[19]                x1
   Hs_P0_Valid[24]              x1
   Hs_P1_Valid[25]              x1
   Hs_P2_Valid[26]              x1
   Hs_P3_Valid[27]              x1
   Csb_Master_Ena[32]           x1
   3_3_Dcok_2[42]              x0                   0 = NOT OK if
                                                    Regulator 2 is
                                                     Installed
   2_5_Dcok_2[44]              x0                   0 = NOT OK if
                                                    Regulator 2 is
                                                     Installed
   Pll_Dcok_2[46]              x0                   0 = NOT OK if
                                                    Regulator 2 is
                                                     Installed
   Csb_Address[55:48]           x40

This frame contains 17 fields. Each field has a single value, such as 947 (decimal) or x10 (hexadecimal, 16 decimal). Some fields are represented as both a Register (HPM_Event_Info_Block_1) containing the complete hexadecimal value, and again as a series of subfields such as HPM_System_Event_Code[7:0]. The [7:0] indicates that bits 0 through 7 of this register comprise this subfield, bit 0 being the least significant bit.

5.2.4.5  Unsupported Entries

Some of the events logged by a system or device are not used by SEA to diagnose hardware failures. The CLI translate command and the event listing in the web interface translate events with many different entry types, including some not used for analysis. However, there are some cases where SEA cannot translate an event:

If an event that is not supported or recognized is encountered during translation, an unsupported entry dump is shown in the output. The unsupported entry dump at the end of the event shows the entire event in hexadecimal format, from the first header byte to the last byte of the event.

Note


Each subsequent release of SEA supports the translation of new event types and incorporates better handling of incorrect input data. Events that currently result in a unsupported entry dump may be correctly translated in a future release.


The following example shows the translated output for an event that was logged incorrectly. The event should have been logged with major class 250 and minor class 0, which SEA would have correctly translated. However, the minor class was 18 and the event was unrecognized. As a result, an unsupported entry dump was generated.

Event: Unknown Combined Entry Type - UNSUPPORTED ENTRY - Major_Class: 250
Minor_Class: 18 occurred at Mon, 13 Aug 2001 18:30:36 +0200

COMMON EVENT HEADER (CEH) V2.0
OS_Type 1 -- Tru64 UNIX
Hardware_Arch 4 -- Alpha

CEH_Vendor_ID 3,564 -- Hewlett-Packard Company

Hdwr_Sys_Type 35 -- GS40/80/160/320 Series

Logging_CPU 0 -- CPU Logging this Event
CPUs_In_Active_Set 24
-- Unknown Combined Entry Type -
Entry_Type 18,250 UNSUPPORTED ENTRY -
Major_Class: 250
Minor_Class: 18

DSR_Msg_Num 1,969 -- AlphaServer GS320
Chip_Type 11 -- EV67 - 21264A
CEH_Device 255
CEH_Device_ID_0 x0000 0000
CEH_Device_ID_1 x0000 0000
CEH_Device_ID_2 x0000 0000
Unique_ID_Count 3
Unique_ID_Prefix 11,248

TLV Section of CEH
TLV_DSR_String AlphaServer GS320 6/731
TLV_OS_Version Tru64 UNIX V5.1 (Rev. 732)
TLV_Sys_Serial_Num QBB7.AJK01
TLV_Time_as_Local Mon, 13 Aug 2001 18:30:36 +0200
TLV_Computer_Name abcd101

com.compaq.svctools.desta.services.decomposers.DecompDataException:
EXCEPTION: Entry_Type_Support.java, DUNIX_Entry_Type(), No support for this
DUNIX Entry Type... Major_Class is: 250 Minor_Class is: 18
0000: FE FF FF FF 0C 01 00 00 ?yyy....
0008: 48 01 00 00 02 00 00 00 H.......
0010: 01 00 04 00 EC 0D 00 00 ....i...
0018: 23 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 18 00 00 00 ........
0028: FA 00 12 00 B1 07 00 00 u.......
0030: FF 00 05 00 02 18 00 00 y.......
0038: 01 00 00 00 0B 00 00 00 ........
0040: 00 00 00 00 00 00 00 00 ........
0048: 00 00 00 00 03 00 F0 2B ......?.
0050: 00 00 00 00 00 00 00 00 ........
0058: 00 00 00 00 00 00 00 00 ........
0060: 00 00 00 00 00 00 00 00 ........
0068: 00 00 00 00 00 00 00 00 ........
0070: 00 00 00 00 00 00 00 00 ........
0078: 05 00 00 00 61 00 1F 00 ....a...
0080: 43 6F 6D 70 61 71 20 41 Compaq.A
0088: 6C 70 68 61 53 65 72 76 lphaServ
0090: 65 72 20 47 53 33 32 30 er.GS320
0098: 20 36 2F 37 33 31 00 00 .6.731..
00a0: 81 00 22 00 43 6F 6D 70 ....Comp
00a8: 61 71 20 54 72 75 36 34 aq.Tru64
00b0: 20 55 4E 49 58 20 56 35 .UNIX.V5
00b8: 2E 31 20 28 52 65 76 2E .1..Rev.
00c0: 20 37 33 32 29 00 00 00 .732....
00c8: C1 00 0B 00 51 42 42 37 A...QBB7
00d0: 2E 49 4F 52 30 31 00 00 .AJK01..
00d8: 41 00 18 00 32 30 30 31 A...2001
00e0: 30 38 31 33 31 38 33 30 08131830
00e8: 33 36 2C 30 30 30 30 32 36.00002
00f0: 30 30 00 00 21 01 14 00 00......
00f8: 68 73 31 31 30 31 61 00 abcd101.
0100: 00 00 00 00 00 00 00 00 ........
0108: 00 00 00 00 FA 00 00 00 ....u...
0110: 20 00 00 00 6D 63 68 61 ....mcha
0118: 6E 31 3A 20 20 6E 6F 64 n1...nod
0120: 65 20 32 20 68 61 73 20 e.2.has.
0128: 63 6F 6D 65 20 6F 6E 6C come.onl
0130: 69 6E 65 0A 00 00 00 00 ine.....
0138: 00 00 00 00 E8 00 00 00 ....e...
0140: 48 01 00 00 25 7E 3C 5E H.......