Service Advisory 427 New QVision Graphics System from Compaq Product: Desktops Portables 3 March 1992 INTRODUCTION Compaq Computer Corporation is pleased to announce the new QVision Graphics System family of high performance video graphics products. This Service Advisory provides important technical and service information on the QVision Graphics System family of products. DESCRIPTION The QVision Graphics System family consists of: ώ QVision 150 Color Monitor -- A high quality, high resolution, multiscanning, 15 inch color monitor ώ QVision 170 Color Monitor -- A high quality, high resolution, multiscanning, 17 inch color monitor ώ QVision 1024/E Controller -- A high performance, high resolution (1024 x 768) EISA video graphics controller for EISA based personal computers ώ QVision 1024/I Controller -- A high performance, high resolution (1024 x 768) ISA video graphics controller for ISA based personal computers FEATURES OF THE SYSTEM COMPONENTS QVision 150 Color Monitor and QVision 170 Color Monitor Standard features for both the QVision 150 Color Monitor and QVision 170 Color Monitor are as follows: ώ 0.25 mm Flat Tension Mask high contrast, nonglare screen ώ Microprocessor controls ώ Line straightness error of less than 1 percent ώ Integrated tilt and swivel ώ 0.26 mm dot pitch ώ Multiscanning from 31 KHz to 57.9 KHz (noninterlaced vertical refresh rates from 50 to 90 Hz) with the following factory preset modes: - 1024 x 768 @ 72 Hz refresh (57.5 KHz) - 1024 x 768 @ 66 Hz refresh (54 KHz) - 640 x 480 @ 60 Hz refresh (31.5 KHz) VGA mode - 720 x 400 @ 70 Hz refresh (31.5 KHz) VGA mode - 640 x 350 @ 70 Hz refresh (31.5 KHz) VGA mode - 640 x 480 @ 75 Hz refresh (45 KHz) - 512 x 480 @ 75 Hz refresh (45 KHz) - 640 x 400 @ 70 Hz refresh (45 KHz) NOTE: The monitors do not support interlaced 1024 x 768 IBM format. ώ Compliance with the reduced emissions recommendations of the Swedish MPR 1990:8 and MPR 1990:10 documents QVision 1024/E Controller and QVision 1024/I Controller Standard features of the QVision 1024/E Controller and QVision 1024/I Controller are as follows: ώ 1 megabyte video memory standard supporting 256 colors at 1024 x 768 resolution ώ 65,000 colors at 640 x 480 and 800 x 600 resolutions ώ VGA and Advanced VGA compatibility ώ BitBlt engine for accelerated windowing performance ώ Line draw support for enhanced windowing and CAD performance ώ Hardware cursor ώ 8 bit DAC (digital to analog converter) ώ Support of up to 72 Hz (noninterlaced) refresh rate at 1024 x 768 resolution ώ Screen blanking as a security feature (QVision 1024/E Controller only) ώ Operating modes for these controllers are: - 1024 x 768 x 8 (256 colors) - 1024 x 768 x 4 (16 colors) - 640 x 480 x 8 (256 colors) - 640 x 480 x 16 (65,000 colors); 800 x 600 with 5:6:5 (XGA); (32,000 colors) w/5:5:5, a=1 (Truevision) formats - 512 x 480 x 32 or 640 x 400 x 32 (16 million colors) with 8/8/8 format with 8 reserved bits SOFTWARE Because some of the features of the QVision Graphics System are application specific and require software drivers, the option kit includes the following software drivers: ώ Windows 3.X ώ AutoCAD Rel 11 ώ AutoCAD/386 Rel 11 ώ AutoCAD 10 ώ AutoCAD/386 Rel 10 ώ Presentation Manager 2.X NOTE: X-11 Release 4 drivers are available with Santa Cruz Operations UNIX. For information on driver installation, refer to the driver user's guides that are also included in the option kit. Another means by which users can access and install software drivers is through the use of SoftPaq Solution Files from Compaq. These files can be obtained by accessing the Compaq Download Facility or overnight by contacting Compaq Customer Support at the hotline number (in the U.S. and Canada) or the local Compaq Computer Corporation office from which you normally receive support. (For more information on SoftPaq Solution Files, see Service Advisory 352.) SPARE PART INFORMATION When ordering spare parts to support the QVision Graphics System, use the following Spare Part Numbers: ΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝ Description Spare PN ----------------------------------------------------------------------------- QVision 150 Color Monitor 110v Northern Hemisphere 133557-001 QVision 150 Color Monitor 220v Northern Hemisphere 133558-001 QVision 150 Color Monitor 220v Southern Hemisphere 133559-001 QVision 170 Color Monitor 110v Northern Hemisphere 133504-001 QVision 170 Color Monitor 220v Northern Hemisphere 133505-001 QVision 170 Color Monitor 220v Southern Hemisphere 133506-001 QVision 1024/E Controller 126654-001 QVision 1024/I Controller 126655-001 QVision 1024/E Controller/QVision 1024/I Controller ROM kit 126679-001 Technical Reference Guide (option) 129272-001 Signal Cable 133198-001 ΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝ CONTROLLER SWITCH SETTINGS Both the QVision 1024/E Controller and QVision 1024/I Controller make use of switch settings. The positions and functions of the SW1 switchbank for each of these controllers are as follows: QVision 1024/E Controller Switchbank SW1: ΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝ Position Name Description (where * = default) ---------------------------------------------------------- 1 Primary * OFF: Power up as Primary Adapter ON: Power up as Secondary Adapter 2 TEST * OFF: VGA data on pass through ON: Reserved ΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝ QVision 1024/I Controller Switchbank SW1: ΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝ Position Name Description Comment -------------------------------------------------------------- 1 V3 Virtual ID bit 3 Default ID "0" 2 V2 Virtual ID bit 2 For Positions 1 - 4 3 V1 Virtual ID bit 1 OFF is the default 4 V0 Virtual ID bit 0 5 RAM8 * OFF: RAM interface 16 bits ON: RAM interface 8 bits 6 ROM8 OFF: ROM interface 16 bit * ON: ROM interface 8 bits 7 32/24K * OFF: 32K ROM ON: 24K ROM 8 TEST * OFF: VGA data on pass through ON: Reserved ΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝ WARRANTY Compaq provides a One Year Limited Warranty to protect the user from any failures that can be attributed to a defect in material or workmanship with the QVision Graphics System products occurring within the first year of ownership. The warranty begins the day a user purchases the product from an Authorized COMPAQ Reseller and expires one year from that date. SPARE PARTS WARRANTY Spare parts have a 90 Day Limited Warranty period or the balance of the warranty period of the CPU in which they are installed, whichever is longer.