SOFTPAQ NUMBER: SP9995 PART NUMBER: N/A FILE NAME: N/A TITLE: Compaq Management Agents Collect Utility VERSION: 4.2.2.1 LANGUAGE: English CATEGORY: Software Solutions DIVISIONS: Systems PRODUCTS AFFECTED: Compaq Servers with Management Agents OPERATING SYSTEM: Microsoft Windows NT 4.0 SYSTEM CONFIGURATION: N/A PREREQUISITES: Microsoft Service Pack 3 or higher EFFECTIVE DATE: May 7, 1999 ELECTRONIC DISTRIBUTION ALLOWED: Yes SOFTPAQ UTILITY VERSION: 2.X SUPERSEDES: N/A DESCRIPTION: This Softpaq unpacks files for installing the Collect Utility Version 4.2.2.1 required to correct the problem where the Collect Utility Version 4.21, when used on any Windows NT 4.0 Compaq Server with Compaq Management Agents 4.21 and above, displays the following error message when executed from the SMS Integration product: "No agents loaded" Version 4.23 is expected to be available by the end of June. Enhancements/Fixes: - Supports all versions of Compaq Management Agents for Servers - Adds support for Pentium III Processor ID - Corrects a Cluster Managment problem HOW TO USE: 1. Download the SoftPaq to a temporary, empty directory on your hard drive. The file downloaded is a self-extracting executable with a filename based on the SoftPaq Number above (sp9995.exe). 2. Execute the downloaded file and follow the on-screen instructions. Enter "Y" to confirm the unpacking of files into the download directory (preferably SystemRoot\Systems32 directory). 3. After the files have been unpacked, you may delete the self-extracting file downloaded in step 1. 4. To run the utility, execute COLLECT.EXE from the download directory. Copyright 1999, Compaq Computer Corporation. All rights reserved. Product names mentioned herein may be trademarks and/or registered trademarks of their respective companies