SOFTPAQ NUMBER: SP6975 PART NUMBER: N/A FILE NAME: FLASH_ARG TITLE: Deskpro Hard Drive Firmware Upgrade to Fix 1720 Error at POST VERSION: 0.43B LANGUAGE: English CATEGORY: Fix DIVISIONS: Desktops PRODUCTS AFFECTED: Compaq Deskpro models with one of the hard drives listed in SYSTEM CONFIGURATION NOTE: If the upgrade is not appropriate for the computer, the upgrade will simply not run; it will not affect the system. OPERATING SYSTEM: N/A SYSTEM CONFIGURATION: Must have one of the following Seagate hard drives installed: Capacity Drive Model Number ======== ================== 1.6G ST31721A 1.6G ST31722A 2.1G ST32120A 2.1G ST32122A 3.2G ST33230A 3.2G ST33232A 3.2G ST33237A 4.3G ST34348A PREREQUISITES: N/A EFFECTIVE DATE: May 13, 1998 ELECTRONIC DISTRIBUTION ALLOWED: Yes SOFTPAQ UTILITY VERSION: 2.1 SUPERSEDES: N/A DESCRIPTION: Creates a bootable diskette for upgrading the hard drive firmware to version 0.43B in Deskpro computers with the specific hard drives listed above. The diskette automatically runs a utility that checks which hard drive is installed. The upgrade will not be applied if the hard drive is not on the list or if the hard drive already has firmware version 0.43B. Enhancements/Fixes: - Corrects false 1720 Intellisafe error at POST. HOW TO USE: 1. Obtain a formatted 1.44-MB diskette. 2. Download the SoftPaq to a directory on your hard drive and change to that directory. The file that is downloaded is an executable with a filename based on the SoftPaq Number above. 3. From that drive and directory, execute the downloaded file and follow the on-screen instructions. You will be prompted to insert the formatted diskette in a drive to create the diskette. 4. After the diskette has been created, you may delete the SoftPaq file downloaded in step 2. 5. After the disk has been created, shut down the operating system and power down the computer. Insert the created diskette and restart the computer, allowing it to boot from the diskette. If the upgrade is not appropriate for the computer, the upgrade will not run. Follow the instructions on the screen. When the hard drive firmware upgrade has finished, remove the diskette, power down the computer, and restart it for the new firmware to be in effect. Copyright 1998, Compaq Computer Corporation. All rights reserved. Product names mentioned herein may be trademarks and/or registered trademarks of their respective companies