SOFTPAQ NUMBER: SP5572 PART NUMBER: N/A FILE NAME: SNZERO.EXE TITLE: Remove Invalid Electronic Serial Number from Deskpro VERSION: 2.1 LANGUAGE: English CATEGORY: Desktops/Software Solutions PRODUCTS AFFECTED: Deskpro 2000, 4000, and 6000 Series OPERATING SYSTEM: N/A Note: This program runs from a DOS prompt, but will not run under Microsoft Windows NT. SYSTEM CONFIGURATION: N/A EFFECTIVE DATE: 26 Dec 1997 ELECTRONIC DISTRIBUTION ALLOWED: Yes SOFTPAQ UTILITY VERSION: 2.x SUPERSEDES: SP2690 DESCRIPTION: Unpacks a program that can be used to electronically remove an invalid computer serial number that has been incorrectly stored on a Compaq Deskpro 2000, Deskpro 4000, or Deskpro 6000 Series computer. This can occur when the system board is swapped. An example of a possible symptom is that a Deskpro 6000 model is incorrectly identified at boot time as a Deskpro 4000 model. After running SNZERO.EXE, you must enter the correct serial number using the appropriate Compaq Computer Setup utility (F10). HOW TO USE: 1. Download the SoftPaq to a directory on your hard drive and change to that directory. The file that is downloaded is a self-extracting executable with a filename based on the SoftPaq Number above. 2. From that drive and directory, execute the downloaded file and follow the on-screen instructions to unpack the files. The number of files to be created and total file size is displayed. You will be given the chance to specify the target directory for the files, or default to the download directory. The following files should be created: SNZERO.EXE SNZERO.DOC 3. After the files have been created, you may delete the self-extracting file downloaded in step 1. 4. To remove the electronic serial number, run SNZERO.EXE from a DOS prompt. SNZERO [ENTER] NOTE: This program will not run under Windows NT. Copyright 1998, Compaq Computer Corporation. All rights reserved. Product names mentioned herein may be trademarks and/or registered trademarks of their respective companies.